• Bookmark

    Good Dog

Good Dog

Write a Review

Overview

Good Dog has a rating of 3.2 stars from 262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Good Dog most frequently mention great experience, customer service, and entire process. Good Dog ranks 3rd among Dog Breeding sites.

  • Service
    61
  • Value
    56
  • Shipping
    21
  • Returns
    23
  • Quality
    50

This company responds to reviews on average within 8 hours

Positive reviews (last 12 months): 75%
Positive
48
Neutral
0
Negative
16
View ratings trends
118
See all photos
How would you rate Good Dog?
Top Positive Review

“Went above and beyond”

Eric W.
10/10/24

I was looking for an English Bulldog, which can be a challenge. Good Dog vetted breeders so I didn't have to worry about a potential scam. They also followed up during the process and provided useful articles for bringing home a puppy. Overall, great experience.

See positive reviews
Top Critical Review

“KZAAM Golden Retreiver is not a reliable breeder of Golden Retrievers”

Gerry D.
8/30/24

I contacted a couple of breeders on GoodDog.com and one of them was KZAAM Golden Retriever (Patty Byler). Since we have had 7 Golden Retrievers before I am trained in how to select a puppy. You always look at the parents to see how they are. You would be surprised at what you will find out there with breeders that are not very good. So, I always ask the Breeder to provide pictures of the male and female parents. I require a picture of the dogs in the standing position with one pic of the side view and one of the front. Looking at both parents like this will give you a good idea on what the pup will look like when they are an adult. There is nothing like seeing both parents for yourselves. This way you can see the disposition of the dame/sire. If this is not possible, go with the pictures. This method of selecting a pup has always given us great Golden Retrievers that look like the Goldens they use on TV. When I insisted Patty to provide these pictures she finally said that she was not good with letting us have one of her pups. My response to her was, without the pics we would not purchase a pup from her. Just thought anyone looking for a purebred dog should know this before looking for a purebred pup.

See critical reviews

Reviews (262)

Rating

Timeframe

Other

Thumbnail of user ericw2374
New York
1 review
0 helpful votes
  • Send Message
October 10th, 2024
Verified purchase

I was looking for an English Bulldog, which can be a challenge. Good Dog vetted breeders so I didn't have to worry about a potential scam. They also followed up during the process and provided useful articles for bringing home a puppy. Overall, great experience.

Thumbnail of user joand882
Connecticut
1 review
0 helpful votes
  • Send Message
October 14th, 2024
Verified purchase

We found our new furbaby at Ali-Mae Cavaliers through Good Dog. Our breeder was helpful and kind. I had some tech issues (my lack of skill, not Good Dog's issue) and contacted their help line and received timely and effective help--I even got a live person on a Sunday! We have a beautiful, healthy pup and could not be happier with him!

Reason I chose this business:

We had previously adopted a dog using Good Dog and had a positive experience. We had lost our 15 year old Lhasa Apso, Lily, to cancer, and our other dog, Beau, a 12 year old Cavalier King Charles spaniel/mini poodle rescue, who also had cancer, was devastated. We thought we'd lose him too if we didn't find him a new canine friend soon. We loved Lhasas but could not find a rescue that was described as dog and cat friendly (we have 2 rescue cats) that lived on the East Coast. We started looking at breeders online (and wanted very much to avoid puppy mill breeders) and found Good Dog. (I googled the breeders we were interested in to see if I could find evidence/reviews independent of Good Dog-- I did.) We found our Lhasa, Lucy, and she made all the difference for Beau. He perked up the day she came home, and began to play. He outlived his predicted lifespan by more than a year. When he passed this summer, we wanted to find Lucy a new companion. We also wanted a Cavalier, as we'd had such a good experience with Beau. We looked at rescues and even applied for a dog that got adopted by someone ahead of us, and then turned to Good Dog again. Our new pup, Desi, is a sweet, happy little boy, and is a great companion for our Lucy.

I have 2 wonderful dogs because of Good Dog. Their website is easy to use; I received timely, friendly help both through email and phone calls. I'm very happy with the experiences I've had with Good Dog.

Thumbnail of user ritar542
Nebraska
1 review
0 helpful votes
  • Send Message
October 7th, 2024
Verified purchase

I met chatted via the good dog app Jane was very nice and She reported everything about the god I wanted I gotta see the puppy on the call the good dog I found to be very legitimate I did my research prior. It all worked out. I'll be bringing home my best forever friend home in December I'm so excited! Can't wait!

Reason I chose this business:

It was the most reasonable place to look and like I said I did my research first.

Thumbnail of user marisaa99
California
1 review
0 helpful votes
  • Send Message
October 13th, 2024
Verified purchase

Found breeder Nicole in Nevada and what a great experience speaking with her.
Nicole was so easy to talk with and had so much knowledge on all the questions I asked. I learned so much from her.
The care that she gives her puppies is awesome.

Reason I chose this business:

I found Good Dog on the internet when looking for puppies. From what Nicole explained to me, Good Dog has very high standards that their breeders must follow.

Thumbnail of user lr562
Arizona
1 review
0 helpful votes
  • Send Message
October 14th, 2024
Verified purchase

Working with Glen & Lorna on getting a puppy was wonderful! They communicated well & answered all of our questions. They raise their puppies in a loving home and the puppies are well socialized. I would highly recommend North Country Cockers and Glen & Lorna!

Reason I chose this business:

We were looking for a good breeder and the likelihood that the breeder would be from out of town we felt that this website was solid and honest. We are from AZ and found our wonderful puppy from MN.

Thumbnail of user marcon87
California
1 review
0 helpful votes
  • Send Message
October 8th, 2024
Verified purchase

Hello, this is the first time I've used the GoodDog website to find a puppy with my brother. The site is very user friendly, easy to use, and has easy to use and simple features. Support was friendly and helpful, and we were able to find a new puppy in about a week or two of looking through pictures and breeder profiles. The website allows you to chat with breeders, share information, pictures, and even pay deposits, from start to finish, of the entire process for finding and purchasing a new puppy companion. Our new puppy arrives this coming Monday!

Reason I chose this business:

We found GoodDog through google searches, and stumbled upon it, however after using it and getting a new puppy, with all the great features and user-friendly functionality, we will definitely be recommending the site to friends and family to find their new puppy companions too!

Thumbnail of user janl539
Texas
1 review
0 helpful votes
  • Send Message
October 7th, 2024
Verified purchase

I have had to talk to the support team on many occasions. I find everyone I have talked with has been extremely helpful. They have walked me through every step of the way.

Reason I chose this business:

Because I wanted serious buyers, not someone who was just “kicking tires”. I was able to establish my breeding program my way and with the help and advice from GDB.

Thumbnail of user lindah5326
Florida
1 review
0 helpful votes
  • Send Message
October 8th, 2024
Verified purchase

Good Dog was a great tool in helping us find a new puppy. We would happily recommend your service to others.

Reason I chose this business:

We found Good Dog in our search. Your site was easy to use and helped to make this entire adoption process easy and efficient.

Thumbnail of user stevel2698
Illinois
1 review
0 helpful votes
  • Send Message
October 8th, 2024
Verified purchase

We really didn't know what to expect being our 1st time. We drove 4 hours to meet the breeder and he met us after a 3 hour drive.

Reason I chose this business:

Best site we could find.

Thumbnail of user gerryd50
California
34 reviews
30 helpful votes
  • Send Message
August 30th, 2024

I contacted a couple of breeders on GoodDog.com and one of them was KZAAM Golden Retriever (Patty Byler). Since we have had 7 Golden Retrievers before I am trained in how to select a puppy. You always look at the parents to see how they are. You would be surprised at what you will find out there with breeders that are not very good. So, I always ask the Breeder to provide pictures of the male and female parents. I require a picture of the dogs in the standing position with one pic of the side view and one of the front. Looking at both parents like this will give you a good idea on what the pup will look like when they are an adult. There is nothing like seeing both parents for yourselves. This way you can see the disposition of the dame/sire. If this is not possible, go with the pictures. This method of selecting a
pup has always given us great Golden Retrievers that look like the Goldens they use on TV. When I insisted Patty to provide these pictures she finally said that she was not good with letting us have one of her pups. My response to her was, without the pics we would not purchase a pup from her. Just thought anyone looking for a purebred dog should know this before looking for a purebred pup.

Tip for consumers:
Be warry of breeders like this.

Products used:
We did not get a pup from this breeder due to her lack of providing the pictures I asked for.

Thumbnail of user nicolee728
Nicole E. – Good Dog Rep

Hi Gerry,

Thank you so much for reaching out and bringing this to our attention! We're sorry that you didn't have the experience that you came to us looking for. A member of our Care team would love to connect with you to learn more about this situation, and recommend other Golden Retriever breeders who may be a better fit for you.

Please feel free to send us a note at help@gooddog.com or give us a call at 1-855-446-6336.

We’re looking forward to connecting with you and helping to turn your experience into a positive one!

Warmly,
The Good Dog Team

Thumbnail of user karenw3789
Oregon
1 review
0 helpful votes
  • Send Message
July 17th, 2024

My experience with Good Dog has been excellent! Initially, I had no idea this site even existed and in fact, stumbled upon it inadvertently while looking for Goldendoodle breeders online. Admittedly, I was somewhat concerned about using such a site but after reading numerous reviews of the breeders represented and by the the site itself I felt confident enough to adopt my darling, Goldendoodle puppy, from Trisa of Forever Yours Goldendoodles. The entire process was lovely. I am so happy to have found Good Dog and to have found such a sweet, beautiful GoldenDoodle puppy who is without a doubt, the puppy of my dreams! In my experience I have found the Good Dog Site to be trustworthy, informative and just plain excellent!

Thumbnail of user johno1037
Arizona
2 reviews
0 helpful votes
  • Send Message
October 7th, 2024
Verified purchase

No expert as of yet trying to find a breeder that has litter of Keeshond male puppies

Thumbnail of user hankj50
California
1 review
0 helpful votes
  • Send Message
June 5th, 2024
Verified purchase

Well after searching several websites and different apps that took me to several States throughout the US a lady at a pet store mentioned the Good Dog app. I was surprised to find the beautiful little puppies I was looking for so close to home. I didn't trust some of the other people I was considering and a few never even gave their names and were all eager for me to send money.
After finding our Baby Boy@ Rose Petal Corgis and knowing she was only about 35 minutes away I decided to go with her baby. He is exactly what we wanted we got to meet him before he was old enough to come home. She was very nice and kept me updated on his health and how his days are going. I had no worries knowing he was in good spirits and almost old enough to come home. Thank you Karla Asay (Rose Petal Corgis)

Reason I chose this business:

I just didn’t trust the other websites and apps I was trying. Not professional at all, to many discrepancies

Thumbnail of user ks1397
Virginia
1 review
2 helpful votes
  • Send Message
May 26th, 2024

If you're a dog lover, I strongly advise against visiting this site. Despite claiming to screen and feature reputable breeders, it's actually overrun by backyard breeders lacking proper registration for their dogs. Most "breeders" fail to provide pedigrees, refuse site visits, or even a simple FaceTime to show the animals' living conditions. Some breeders constantly advertise new litters every month, questioning the integrity of their breeding practices. Promoting such breeders, despite boasting about careful screening and care for animal welfare, is completely unacceptable. It's better to seek out local breeders, conduct your personal vetting, and trust your instincts. Be wary of sites that promise "secure transactions" while facilitating transactions for unscrupulous breeders preying on unsuspecting customers. These practices are misleading and should be legally challenged. If you've been affected by these scams or offered merely a partial refund, please reach out to me.

Products used:
Search

Service
Value
Shipping
Returns
Quality
Thumbnail of user nicolee728
Nicole E. – Good Dog Rep

Hi Kristina,

Thank you for reaching out. We’re glad that a member of our team has already been able to connect with you and share more information about our Community Standards, Good Breeder Code of Ethics, and Policies, and how they may apply to an individual breeding program.

As they mentioned, all programs that are recognized on Good Dog must meet our Community Standards, Code of Ethics, and Policies (linked below), and may be subjected to periodic audits to ensure that our Community Standards are upheld.

-https://www.gooddog.com/standards-and-screening
-https://www.gooddog.com/breeder-code-of-ethics
-https://www.gooddog.com/good-breeder-center/good-dog-article-toc#good-dog-policies

We understand that our Compliance Team communicated with you what additional steps would be needed from you to ensure our Community Standards, Code of Ethics, and Policies are upheld. Should you decide to make the necessary changes to your program in line with our Standards, we’d be happy to re-evaluate your program at the end of the six month timeframe our team communicated to you.

We understand that not everyone will agree with our approach, but we know that you, as a dog breeder, are working very hard and that you have a breeding program to be proud of. We continue to wish you all the best.

Kind Regards,
Good Dog Team

Thumbnail of user pilarc29
New Mexico
1 review
0 helpful votes
  • Send Message
May 28th, 2024
Verified purchase

I found Hood Dog while searching for Yorkie breeders near me. The website was easy to navigate and right away I found the puppy I wanted from a reputable breeder. The Good Dog staff was super helpful as I made contact with the breeder and kept their support throughout the puppy purchase process too, with several follow up emails, information about training and insurance, etc.

Reason I chose this business:

Because I found its website while looking for Yorkie breeders in my area and liked its format and overall reviews

Thumbnail of user boba1034
Kansas
1 review
0 helpful votes
  • Send Message
April 25th, 2024
Verified purchase

Our payment was easily and promptly transferred. The puppy was as advertised and paperwork and some food and toys helped on the trip home. Jeanette was very helpful in the transition and did a great job of socialization.

Reason I chose this business:

Easily found, good pictures and prompt communications

Thumbnail of user patriciak2318
California
1 review
1 helpful vote
  • Send Message
April 21st, 2024
Verified purchase

My excellent little Lucky II is such an enjoyable creature!
He has personality.
He is playful and smart.
Not even 6 months old and learning to use the puppy pads already. 95% of the time...
He is starting to bark in enjoyment and also for alert if a stranger is at the door...he amazes me every day!
Everyone at my company loves him and he reciprocates with licking and twirling!

Reason I chose this business:

I chose Good Dog because every breeder I came across was not professional.
Good Dog was great!
Anna and Irina were so amenable to me. I was allowed to meet Lucky before I paid for him.
NOT sight unseen!
Irina and George were such excellent caregivers to their dogs. Wonderful experience!

Thumbnail of user efraina34
Washington
1 review
0 helpful votes
  • Send Message
April 26th, 2024
Verified purchase

I've had been looking for a puppy for sometime but was having trouble finding one for a decent price and that wasn't a scam. I discovered Good dog and was blown away with the ease of use and the amount of options at my finger tips. I was able to find a Boston Terrier from a good breeder and was able to do everything three good dog.

Reason I chose this business:

Ease of use

Thumbnail of user gregs1687
Pennsylvania
1 review
0 helpful votes
  • Send Message
April 20th, 2024
Verified purchase

I found a wonderful pup from a terrific breeder! The entire process from search to purchase was smooth. Very clear communications, easy to navigate the website. I really appreciate the service(s) Good Dog provides.

Reason I chose this business:

Quality of pups, breeders. Guarantees, standards for each pup. I felt secure in my choice.

Thumbnail of user courtneyg331
Illinois
1 review
0 helpful votes
  • Send Message
April 25th, 2024
Verified purchase

I am so pleased with Good Dog and the breeder I purchased my puppy from. I couldn't have asked for a more knowledgeable, caring, loving and friendly breeder. The platform for the Good Dog website is designed well and is very user friendly. It made the purchasing process of my puppy super easy. I would recommend Good Dog to anyone who is interested in purchasing well bred puppies from reputable breeders.(I also recommend Darlene at Edgewater Doodles) She is AWESOME and really cares about her animals and their forever homes. She also takes time out to check on us and see how we are doing. Her animals are her heart. I couldn't have asked for a better breeder and so proud my baby is an Edgewater Doodle.

Reason I chose this business:

After doing some research and navigating the Good Dog website, I decided it was the best place for me to find my pup.

Thumbnail of user deanv55
Netherlands
8 reviews
0 helpful votes
  • Send Message
April 12th, 2024

I thought that we missed such a platform where breeders and those interested in getting a dog would meet, but luckily, such a platform was already existing. I am glad that I have discovered it right on time. I have been looking for a Hungarian vizsla for almost a year and could find it nowhere yet. Here, I just searched for this breed and immediately saw 25 options.
I appreciate that you can filter the results by "Near me," but it seems that the filter doesn't work, or maybe the solicitors have not entered their location. The results before and after I applied the filer are the same—there is no difference.
Maybe I am doing something wrong, please correct me if that's the case.

Thumbnail of user jonahw59
Tennessee
1 review
0 helpful votes
  • Send Message
June 12th, 2024
Verified purchase

Good Dog makes it so easy to get a dog. From finding, communication, to payment. Highly recommend!

Reason I chose this business:

Secure online payment!

Thumbnail of user claraf102
California
1 review
1 helpful vote
  • Send Message
April 18th, 2024
Verified purchase

I looked at all the breeders that sold F1b Cockapoos. I narrows it down to 3. One retired the parent dog that I was interested in, another didn't respond for several days. Shepherdsfold cockapoos responded and seemed the perfect fit for us. It has worked out great and Christie Peterson was the best. We couldn't be more pleased with our little Sadie!

Reason I chose this business:

To find a reputable breeder

Thumbnail of user justinp906
New Hampshire
1 review
0 helpful votes
  • Send Message
April 2nd, 2024
Verified purchase

G.D. Was very helpful. They seemed genuinely caring. They searched nationwide for a chessie puppy for me. Although I found one on my own,I was able to use GD to pay the breeder and stay in touch with her through the GD app

Thumbnail of user ruthr1444
Missouri
1 review
0 helpful votes
  • Send Message
March 25th, 2024
Verified purchase

Good dog matched me up with several breeders of the type of dog I was interested in. For protection all communication with the chosen breeder was through good dog and payments were through good dog app. Good dog has their standards that breeders must comply to so there is little chance to be a victim of a puppy scam. The breeder I chose was awesome, I was very pleased with her and I got the cutest and best Pug puppy ever.

Reason I chose this business:

To aid in finding reputable breeders of pugs and to not get taken in a puppy scam.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Best friends made here. Good Dog makes it simple for people to get dogs from good sources and for reputable breeders, shelters and rescues to put their dogs in good homes. And we provide all the support and guidance you need to feel confident every step of the way!

Company Representative

Thumbnail of user nicolee728
Nicole E.
Typically responds within 8 hours

How do I know I can trust these reviews about Good Dog?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Good Dog?