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    Good Dog

Good Dog

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Overview

Good Dog has a rating of 3.2 stars from 262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Good Dog most frequently mention great experience, customer service, and entire process. Good Dog ranks 3rd among Dog Breeding sites.

  • Service
    61
  • Value
    56
  • Shipping
    21
  • Returns
    23
  • Quality
    50

This company responds to reviews on average within 8 hours

Positive reviews (last 12 months): 75%
Positive
48
Neutral
0
Negative
16
View ratings trends
118
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How would you rate Good Dog?
Top Positive Review

“Went above and beyond”

Eric W.
10/10/24

I was looking for an English Bulldog, which can be a challenge. Good Dog vetted breeders so I didn't have to worry about a potential scam. They also followed up during the process and provided useful articles for bringing home a puppy. Overall, great experience.

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Top Critical Review

“KZAAM Golden Retreiver is not a reliable breeder of Golden Retrievers”

Gerry D.
8/30/24

I contacted a couple of breeders on GoodDog.com and one of them was KZAAM Golden Retriever (Patty Byler). Since we have had 7 Golden Retrievers before I am trained in how to select a puppy. You always look at the parents to see how they are. You would be surprised at what you will find out there with breeders that are not very good. So, I always ask the Breeder to provide pictures of the male and female parents. I require a picture of the dogs in the standing position with one pic of the side view and one of the front. Looking at both parents like this will give you a good idea on what the pup will look like when they are an adult. There is nothing like seeing both parents for yourselves. This way you can see the disposition of the dame/sire. If this is not possible, go with the pictures. This method of selecting a pup has always given us great Golden Retrievers that look like the Goldens they use on TV. When I insisted Patty to provide these pictures she finally said that she was not good with letting us have one of her pups. My response to her was, without the pics we would not purchase a pup from her. Just thought anyone looking for a purebred dog should know this before looking for a purebred pup.

See critical reviews

Reviews (262)

Rating

Timeframe

Other

Thumbnail of user debras2157
New Mexico
1 review
0 helpful votes
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June 26th, 2023
Verified purchase

Dan was just wonderful and led me through the process beautifully! I would recommend good dog to all I know and don't know!

Thumbnail of user debram1768
New York
1 review
0 helpful votes
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February 28th, 2023
Verified purchase

Immediately when I completed my application I was notified of my pending application. And Good Dog has been following up with me.

Reason I chose this business:

I wish to get the best breeder for a member of my family.

Thumbnail of user vartanm6
Virginia
1 review
0 helpful votes
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February 22nd, 2023
Verified purchase

We liked our experience. The website is to the point, customer service is accurate. The breeder was great and dog is healthy so far!

Reason I chose this business:

Cheaper than pet stores, good interface

Thumbnail of user debim91
Florida
1 review
0 helpful votes
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January 24th, 2022

Make sure you fill out an application as soon as you know you want to reserve a puppy. You don't pay a deposit at this point.

Tip for consumers:
I didn't realize earlier that to get the process started I needed to apply. I kept sending emails with questions and no respons we. Glad I figured out before too late but probably put me further down on list.

Products used:
In process of purchasing a puppy from a upcoming litter.

Service
Thumbnail of user donnah2641
Virginia
1 review
0 helpful votes
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June 26th, 2023
Verified purchase

Everyone was very knowledgeable and professional. I highly recommend this company to others interested in purchasing a new puppy.

Reason I chose this business:

Easy website!

Thumbnail of user nancyl2107
Maine
1 review
0 helpful votes
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December 4th, 2022
Verified purchase

Very friendly person called me but she couldn't find the kind of dog I was looking for. She did search for me and tried. Much appreciated

Reason I chose this business:

Someone told me about them

Thumbnail of user nicolee728
Nicole E. – Good Dog Rep

Hi Nancy,

Thank you for sharing your feedback with us! We are so sorry you have not found a breeder to work with yet. We are glad to hear you had a good conversation with someone on our Care Team.

We would love to continue helping you with your search! Please feel free to reach out so we can send additional breeder recommendations. You can contact us anytime at help@gooddog.com, or by phone at 855-446-6336.

Warmly,
The Good Dog Team

Thumbnail of user abbyh102
Colorado
1 review
0 helpful votes
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February 6th, 2022

My sister and I both had a great experience on this site! We found amazing quality dogs, supportive breeders etc. So happy to find it!

Thumbnail of user graceh258
Grace H. – Good Dog Rep

Hi Abby! We're so glad we were able to help you and your sister connect with the wonderful Good Breeders on our platform, and welcome new pups into your lives!

Thumbnail of user mariannek123
Washington
2 reviews
0 helpful votes
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October 22nd, 2023

There's nothing like finding an excellent breeder... especially online.
Jill Steuber is that person!

Thumbnail of user christinaf412
Kentucky
1 review
0 helpful votes
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February 9th, 2022

Great resource of information. Webinars & programs are archived for easy reference. Experts in their fields are utilized in the webinars.

Thumbnail of user graceh258
Grace H. – Good Dog Rep

Thank you for sharing this Christina! We're so glad to hear that our webinars have been a helpful resource for you. You can always reach out to breederteam@gooddog.com if you have suggestions for future topics you'd like us to cover!

Thumbnail of user ellend112
Massachusetts
5 reviews
29 helpful votes
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September 23rd, 2021

I went through the application process and it is thorough but a joke and yes I could be one of their excellent breeders but would not want to be included as their criteria allows large commercial breeders to be excellent. The health testing for excellent does not meet the minimums set by breed club, excellent should mean at least the minimum testing set forward for a CHIC certificate. They sell themselves as screening breeders but THEY ARE NOT DOING A GOOD JOB OF THIS AS IT WOULD RESTRICT WHO WAS LISTED ON THEIR SITE THERFORE CUT INTO SALES. If they actually only allowed top of the line breeders, they certify breeders that do not do the bare minimum of recommended testing. They certify breeders that are not trying to better the breed. This is a pet brokerage service and that should scare anyone looking to use them to find a puppy as they are making money by certifying breeders. Buyer beware they talk a good game but I would recommend you go to the breed club of the breed you are looking for for breeder recommendations not a website that is taking a % of the sale price. Yuck no better than Petland.

Tip for consumers:
Go to the National Breed club site and look for breeder referral, there you will get screened breeders as there are no fees and people do it for the love of the breed

Products used:
I chose not to use them after reviewing their services and fees

Value
Quality
Thumbnail of user graceh258
Grace H. – Good Dog Rep

Hi Ellen,

Thank you so much for sharing your feedback. I’m sorry that our screening process didn’t meet your expectations. We are always open to constructive feedback and are incredibly grateful to you for sharing your concerns with us.

At Good Dog, we value our Community Standards, but also recognize that not everyone will agree with those standards. We do our best to ensure that we apply our standards and screening criteria fairly to each breeder that we screen. When screening breeders, we take a holistic approach to evaluating their whole program. Our team comprehensively considers many aspects of a breeding program, focusing on five key areas: breeding practices, physical health of the breeding dog and puppies, mental health of the breeding dog and puppies, environment, and buyer education and policies. You can learn more about our community standards and our screening process here: gooddog.com/standards-and-screening.

Also, the Good Dog community is completely free for breeders and buyers and we do not take a percentage of sales.

If you or anyone ever has concerns about a breeder recognized by us, we encourage you to reach out to us by emailing help@gooddog.com or give us a call at 855.446.6336 so that we can look into the situation. Again, thank you for sharing your concerns and feedback - we wish you all the best!

-The Good Dog Team

Thumbnail of user lynnl682
Missouri
1 review
0 helpful votes
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June 20th, 2023
Verified purchase

It was a very easy site to use. Bogan's Boston are well loved through pregancy and for the first 8 weeks of their lives.

Reason I chose this business:

Breeder recommended it.

Thumbnail of user debbiep757
Massachusetts
1 review
0 helpful votes
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March 28th, 2023
Verified purchase

Very helpful and understanding wanting to find me the right dog to fit my life style

Reason I chose this business:

Friend recommended

Thumbnail of user eunicej32
Michigan
1 review
0 helpful votes
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October 28th, 2022
Verified purchase

I was pleased with your service and hopefully I will find a dog within my price

Reason I chose this business:

Because of your ad and your professionalism.

Thumbnail of user kellyl1335
Arizona
1 review
0 helpful votes
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March 20th, 2023
Verified purchase

Wonderful Reni was wonderful to work with and our little Pup is a perfect fit~ We are on week #3 ~ We adopted a healthy cute Little
Lulu

Reason I chose this business:

Internet discovery

Thumbnail of user carols3662
California
1 review
0 helpful votes
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September 15th, 2023
Verified purchase

Easy to see all the puppies it says something about them as well as the breeder

Reason I chose this business:

Looking for a puppy being able to trust the source.

Thumbnail of user hilday12
Massachusetts
1 review
0 helpful votes
  • Send Message
November 3rd, 2022
Verified purchase

Very prompt in responding to my requests. Referred me to proper locations

Thumbnail of user gracet439
Maryland
1 review
0 helpful votes
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July 17th, 2023
Verified purchase

I things are great haven't had no problems & when I had questions I got a return call very quick

Reason I chose this business:

A friend told me above this site

Thumbnail of user rebeccat1360
California
1 review
0 helpful votes
  • Send Message
July 28th, 2023
Verified purchase

Breeder met at the airport and was friendly and professional

Reason I chose this business:

Trusted source

Thumbnail of user lorif739
Maryland
1 review
0 helpful votes
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February 17th, 2023
Verified purchase

They help me a great deal understand what they require.

Thumbnail of user marissao35
Ohio
1 review
0 helpful votes
  • Send Message
June 20th, 2023
Verified purchase

Anytime I have a question or suggestion, they respond quickly and are helpful & happy to listen.

Reason I chose this business:

We just thought we’d give them a try. They have proven to be worthy!

Thumbnail of user cesarm227
Arizona
1 review
0 helpful votes
  • Send Message
June 22nd, 2023
Verified purchase

One of our puppies found a great family through here.

Reason I chose this business:

Is safest for both breeders and buyers

Thumbnail of user daled390
Wisconsin
1 review
0 helpful votes
  • Send Message
February 16th, 2023
Verified purchase

This service is most helpful. It makes communication with breeders efficient and timely.

Thumbnail of user laureno290
Kansas
1 review
0 helpful votes
  • Send Message
February 22nd, 2023
Verified purchase

Told me that they have puppies. Not adult dogs and where I should look

Reason I chose this business:

I have looked everywhere for adult

Thumbnail of user sherryj283
Tennessee
1 review
0 helpful votes
  • Send Message
February 22nd, 2023
Verified purchase

All my questions were addressed professionally and politely.

Reason I chose this business:

I was searching for a puppy and found one through Good Dog.

Thumbnail of user johnb10563
Florida
1 review
0 helpful votes
  • Send Message
March 24th, 2023
Verified purchase

Can't find a dog! You don't show any for sale... so how does this even work?

Thumbnail of user nicolee728
Nicole E. – Good Dog Rep

Hi John,

Thank you for reaching out! We are so sorry that you’ve had some difficulty navigating our site, and wanted to share some information that might help you.

To find available puppies, you begin by ​​​​​​​​​​searching for a dog breed on our homepage (www.gooddog.com) to find breeders with current or upcoming litters near you. From there, you can select a breeder profile to learn more about their program, upcoming litters, pricing, health testing, transportation options, and more.

We would love to continue helping you with your search! Please feel free to reach out so we can send additional breeder recommendations. You can contact us anytime at help@gooddog.com, or by phone at 855-446-6336.

Warmly,
The Good Dog Team

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From the business

Best friends made here. Good Dog makes it simple for people to get dogs from good sources and for reputable breeders, shelters and rescues to put their dogs in good homes. And we provide all the support and guidance you need to feel confident every step of the way!

Company Representative

Thumbnail of user nicolee728
Nicole E.
Typically responds within 8 hours

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