Goodnight Macaroon

I will keep this short and to the point because I am so annoyed I could rant for hours.

I ordered a sweater from their "valentines" collection page for Valentine's Day with over 3 weeks until February 14th. A few days after I placed the order, I realized I never received any info on shipping so I visited the page again with my confirmation number for the order to see if I could find a way to track my package. This is when I see a new banner flashing across the top of the page with the words "special shipping in February, click for details". Upon clicking I find out that orders placed on or before a date in January won't be fulfilled until FEBRUARY 12. This information was never relayed to me at the time of purchase nor was it available on the site page when I ordered. I email the customer service and leave a review on their page on the sweater.

About a week later on February 3rd, I receive an email that my order has shipped, yay! **I might actually recieve my sweater in time for the holiday I intended to wear it on!** well let me just tell you, for the last 9 days I have clicked on the tracking number which has taken me to a page informing me my package isn't in the system yet. Finally I email customer service AGAIN to recieve a poorly worded email back letting me know my product will be back in stock on FEBRUARY 15th and sent out as soon as possible after they receive it!

Do not advertise "Valentine's Day" products if this is an impossible promise to fulfill to your paying customers. So excited to receive my $50 bright red heart sweater 10 days after Valentine's Day from Hong Kong, guess I'll maybe get it in time to wear it for St. Patty's day? DONT SHOP HERE.