Goodnight Macaroon

I order 5 sweaters from here. The tracking never showed up after a week. I emailed them (there is no phone number) and they said that everything I ordered was on backorder and they had no idea when the merchandise would be in or when it would be shipped. I emailed them back and told them to cancel my order. Never heard back. Emailed them a 3rd time with a request to cancel. Never heard back. Finally had to file a dispute with my credit card company to get my refund. I think that the few positive comments here must be people who know the owners or are involved with ripping people off. This site should be shut down.

I bought a pair of boots and a sweater from the site. The boots I ordered were shipped so late and have the cheapest arrival process by far and takes forever. The wrapping on the $160 pair of boots were in plastic. Not a box, but shoved in a plastic bag like a $5 tshirt would be shipped to you. The customer service will take 3+ days to reach you and are by far the worst. The only contact is email and have a $#*!ty return policy.

I bought a pair of boots about a month ago after seeing multiple bloggers post about them. As of right now my boots are currently in Hong Kong and not even sure when I'll be receiving them. At this point, I hope I get them before Spring! I sent an email to their customer service team who told me to allow 4 weeks to go by before I reach out again. I waited the 4 weeks and reached out again and haven't heard back yet. I also commented on one of their posts on Instagram and saw my post was deleted. They're obviously trying to hide that they're a shady China site and wish these bloggers would stop posting about them!

Whatever you do, don't buy from GOODNIGHT MACAROON.

I have never ever heard of this boutique online shop but I bought a beautiful taupe short-haired hat that was made from South America somewhere in Peru or Lima and it came from a seller on a different popular website for which I sell my items as I do on another and I've done well. This had come with an authentic Gucci headband on it that when asked, she didn't believe the headband was genuine but she didn't look because it's wound around the foxy hat, that wouldn't have taken anytime to look and there was the Gucci named care label as well as the Gucci Designer Tag sewn into the headband like I had seen on others when I had researched. She said, "She bought this hat w/ the Gucci Headband on the hat and was willing to sell it separately. I don't think she really cared that it was Gucci adorning this lovely hat but you wouldn't know that when you look at her exquisite closet of items and she sold it to me for an offer of $20 for a total of $29.65 S&H plus tax. I've never had a seller act so clueless, however she has it listed as a purchase from Goodnight Macaroon :)) ))))) I'm wearing this hat to an event to Chicago next week. I am going to send you a photo of this hat from my cellphone. I am currently on the desktop following this message. *Update* My photos no matter how I cropped them didn't satisfy the upload module so you'll just have to take my honest word for it. :)) ))))))))))

I basically got scammed out of my money. I entered in the wrong zipcode by mistake and
I was trying to contact their customer service to help me track my package and no one responded. Finally, the postal service sent it back to them and they told me I had to pay more for them to reship the item. I declined and they told me I could opt to receive store credit since they refused to give a refund. Then they just never contacted me again and I lost $100.

All their 5 star reviews are FAKE. DO NOT TRUST THIS COMPANY. I ordered a shirt and it didnt fit. Not only did i have to pay to send it back, but the took of the amount THEY originally paid in taxes and shipping materials (note: not shipping... I had to pay for that originally too) to get it to me. I received maybe 70% of my money back for this poor-quality, ill-fitting shirt. Ridiculous. Will never order from this company again.

I only received 2/3 items I orderedand the two I actually DID receive took about 3 weeks to get to me. The earrings I bought came broken, and I wont even bother trying to return them for a new pair because the customer service was so awful. The turtleneck sweater I ordered never cameand customer service has been unresponsive so who knows if I will ever get this item. What a waste of money. If I could give them zero stars I would!

I will NEVER order from Goodnight Macaroon again, and have advised all of my friends not to, either.

I ordered two sweaters and a jumpsuit, and everything was completely not as advertised. Wha you see on instagram and on their website is NOT what you'll be getting.

What you'll get, is a much cheaper item with poor fit, and sometimes in a different shape and colour than advertised. I knew something was wrong with the items when I first received them, and when compared with the advertised item, the difference is shocking.

This company knows what it sells, and does not offer a return slip to discourage returns. You must pay for shipping out of pocket, and they will not reimburse you. I have to pay $50 to ship these items back to them.

Wait, it gets better. Customer service tried to convince me the items were exactly as advertised, even in the face of photographic evidence. They also told me I was not eligible for a refund, but they would "consider" store credit. So if I'm fortunate, this shady company will allow me to purchase more of their cheaply made items that are not as advertised.

I now have to dispute this charge with my credit card provider. I wish I had done my research and saw that this is a sham company, because I never would have gotten involved with them. I know influencers peddle them, but they get a different product than you and I for a reason.

I have ordered and cancelled it after one day. Haven't received nothing no refund no item… nothing… do not order here!

I ordered a pair of sandals. It tooks weeks before I recieved them, the website said it would take a few days. After i recieved my package I saw that the sandals were way too small and not like description. I contacted Goodnight Macaroon so many times buy don't response. I sent it back the return cost weer €30! Unbelievable. Service is horrible. They don't respond but I did receive an email that they give a voucher and no money back, even though this is nowhere on the website. Returns have to be sent to China so shipping is expensive. I will never order anything at this webshop - I am very frustrating! They also charged more shipping costs than what was on the website. They are scammers don't order here! I wish I had read these reviews sooner.

This is the worst, most unprofessional company I have ever dealt with. Seeing the high prices, I assumed everything would at least be of quality. It was not. I bought 3 shirts and a romper for around $200, and wanted to send back every single piece but could not because the shirts were final sale (this was not made aware to me at the time of checkout. Whatever, final sale is usually fine at most places but not here, apparently there is a reason they mark it final sale, and it's because it is so $#*!ty that if people could return it they would. Anyway, I returned the romper over a month ago and have not heard anything back. Every single thing I bought was cheaply made and completely off sizing wise (I am usually an xs-s) their clothing is short and boxy, and feels like plastic.

Even worse, when I didn't receive an email back about my complain of the awful quality and price, I went to their social media to get some quick attention from them. I commented saying that the quality of the clothing is cheap (thin and plastic feeling) and rather than privately messaging me with help like I was expecting, they blocked me on everything. GREAT customer service you guys! I went to get help and got blocked.

Moral of the story, they do not care about their customers at all. Horrible company.