• GoPowerSports

GoPowerSports

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Overview

GoPowerSports has a rating of 1.9 stars from 44 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about GoPowerSports most frequently mention customer service problems. GoPowerSports ranks 9th among Go Karts sites.

  • Service
    14
  • Value
    14
  • Shipping
    14
  • Returns
    9
  • Quality
    13
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
5
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How would you rate GoPowerSports?
Top Positive Review

“Read the very fine print. Communication could be a little better.”

David P.
2/9/23

I guess the fault is partially mine i didn't read the fine print. The 10% first time buyers discount coupon doesn't actually apply to the vehicles they sell. There is a unclear hinting of the disclaimer in very very fine print at the bottom of the coupon. Also its a small company that probably fills hundreds of orders a day so no doubt they are very busy. The order for some shocks and a mini-bike was partially filled and shipped within 3 days. I received the Bike in under two weeks from TX to NC. In my case R&LCarriers were used to ship the bike. It was in good shape and the shipping cage was not bent anywhere. The driver was courteous and even pulled the package up the drive way and into my garage without me asking him to do so. I highly recommend R&L carriers if you have a choice. I received a phone call notifying me when they were in the area.

Top Critical Review

“Killer Toys from Keller Texas”

Melvin N.
3/21/24

Go Power Sports in Keller, Texas is shipping literal death traps to children across America. Their popular Trailmaster 200 Minibike ships straight from the Chinese cargo container to the consumer with NO quality control whatsoever. The one I ordered arrived with no hardware securing the clutch to the engine shaft; a defect covered by a flimsy plastic cover. Fortunately I discovered the clutch clawing it's way through this cover at 5 mph. At 25 mph the discovery would have been quite different. The ensuing email exchange with GPS showed that this was a pretty standard "inconvenience". I find that chilling. This is obviously their "kiddie" bike. How many have been killed or maimed by this criminal negligence? How many of this defective batch are out there right now? Go find out!

Reviews (44)

Rating

Timeframe

Other

Thumbnail of user melvinn31
Arizona
2 reviews
6 helpful votes
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March 21st, 2024

Go Power Sports in Keller, Texas is shipping literal death traps to children across America.

Their popular Trailmaster 200 Minibike ships straight from the Chinese cargo container to the consumer with NO quality control whatsoever.

The one I ordered arrived with no hardware securing the clutch to the engine shaft; a defect covered by a flimsy plastic cover. Fortunately I discovered the clutch clawing it's way through this cover at 5 mph. At 25 mph the discovery would have been quite different.

The ensuing email exchange with GPS showed that this was a pretty standard "inconvenience". I find that chilling. This is obviously their "kiddie" bike.

How many have been killed or maimed by this criminal negligence? How many of this defective batch are out there right now? Go find out!

Tip for consumers:
Shop around. Safer machines are out there, assembled & tested.

Products used:
Trailmaster Minibike (Storm 200(

Service
Value
Shipping
Quality
Thumbnail of user w.stump
Idaho
1 review
0 helpful votes
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March 8th, 2024

After buying a mega moto kit, suspension kit and battery box, I discovered a few fittment issues. Like the battery box they make and sell having no clearance from the chain. After several emails with zero response, I found my own way. If you expect any help with assembly, you will be disappointed. These guys are just a YouTube channel pushing Chinese products!

Thumbnail of user geraldb435
New York
1 review
0 helpful votes
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November 17th, 2021

Go power sports are truly not customer friendly I made a order it was delivered to wrong address they saying its my fault so I'm just out of 178.00 choose to order omb warehouse have ordered with them and they are great

Thumbnail of user kellys477
Michigan
1 review
4 helpful votes
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June 3rd, 2019

Ordered parts online, but when the arrived they didn't fit right.
Guess what... NO RETURNS!
What? How do you have an online business with no returns?
That's some crazy talk right there.
Steer clear of these cats. Seems pretty shady to me.

Thumbnail of user noahb89
Florida
1 review
6 helpful votes
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May 24th, 2020

I have recently ordered a pipe for my mini bike. First thing i have noticed is that the welds were too fat to have the bolts fit on them. Second the pipe i ordered from the website came very dirty and used! Id never believe id ever experience something as crazy as this. I dont even know what to say thats just one big shame from a shop in texas.

Thumbnail of user mmsjwswafford
Michigan
1 review
0 helpful votes
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April 28th, 2023

Ordered a part for my grandson. Once received the item didn't work out. He placed all items back in box and sent back. A week later I called to see about refund. I was told not all parts were in box. Grandson said yes they were. I called today and said just send back, I asked how much I needed to pay for postage. I don't know I'll have to call you back after I talk to shipping. We'll it's 4 hours later and still have heard NOTHING.

Service
Value
Shipping
Returns
Quality
Thumbnail of user davidp5038
North Carolina
1 review
0 helpful votes
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February 9th, 2023
Verified purchase

I guess the fault is partially mine i didn't read the fine print. The 10% first time buyers discount coupon doesn't actually apply to the vehicles they sell. There is a unclear hinting of the disclaimer in very very fine print at the bottom of the coupon. Also its a small company that probably fills hundreds of orders a day so no doubt they are very busy. The order for some shocks and a mini-bike was partially filled and shipped within 3 days. I received the Bike in under two weeks from TX to NC. In my case R&LCarriers were used to ship the bike. It was in good shape and the shipping cage was not bent anywhere. The driver was courteous and even pulled the package up the drive way and into my garage without me asking him to do so. I highly recommend R&L carriers if you have a choice. I received a phone call notifying me when they were in the area.

Tip for consumers:
Read the fine print.

Products used:
Trailmaster.

Service
Shipping
Thumbnail of user kevinh543
Washington
1 review
0 helpful votes
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July 18th, 2019

These people are absolutely great! I order a torque converter and some other engine mods and received everything but the belt was missing some teeth and they were so kind and sent me a brand new one without any issues. These guys are hands down the best! They sent me exactly what I ordered in a timely manner. Will definitely be a return customer.

Thumbnail of user misterr3
Pennsylvania
1 review
1 helpful vote
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November 9th, 2019

Great company. They have pretty much anything you'll need for your kart plus they have outstanding support. You can call and talk to an actual person with questions and they're always patient. The few times things weren't quite right they took care of them promptly with no problems. Their instructional videos are a huge bonus too. Thank you GoPowerSports!

Thumbnail of user diegom80
Colorado
1 review
0 helpful votes
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August 7th, 2019

I don't think I could buy parts from anyone else now. I got all the parts I ordered and in a very timely matter. They were all quality and fit my mini bike and predator engine perfect. When the bearings went bad on my torque converter, they sent me new ones. The bearings went bad again and they sent me two more! I didn't have to pay for shipping or anything and they came fast. Truly an outstanding company and they take care of their customers.

Thumbnail of user haydent28
Oklahoma
1 review
0 helpful votes
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November 8th, 2022
Verified purchase

Hello, I am an aspiring engine builder, and minibike hobbyist. I recently ordered some 18 lb valve springs from GoPowerSports. USPS ended up messing up my address, so they sent it back, or so they said. Because I thought I wasn't getting my package, I ordered another pair of valve springs.

About a day later, the first package arrived at my door on schedule, and I had two more unneeded valve springs on their way.

I hastily sent an email to the Sales Support team, and not only did they completely refund the valve springs, but they let me keep both of the pairs for future builds! This company truly has the most helpful customer service I have ever interacted with.

Tip for consumers:
Send respectful emails, receive respectful emails.

Products used:
18 LB Valve Springs for my 212 Predator engine

Service
Value
Shipping
Quality
Thumbnail of user albertov30
Massachusetts
1 review
3 helpful votes
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February 20th, 2020

I order a header for my predator 212 hemi when it arrived to my place i opened it to see a rusty part but on the site looks new not even dirty but when i got it looked like if it's been in a backyard ridiculous new customer and will never order from there again i spoke to some idiot and he said i could paint it or return it like really

Thumbnail of user joser984
Connecticut
1 review
2 helpful votes
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July 19th, 2021

They won't work with you, they won't answer you. They don't care about your money. They don't care about your problem. And you can't return anything, sounds like a scam to me I'll never order from them again. Good luck getting your money back if there is an issue because they simply will ignore or deny any request for return. To get my money back I had to go to my bank

Tip for consumers:
Don’t ever buy from gopowersports

Products used:
None they wouldn’t fit on my 196cc hisun I’m going to my bank tommorow to dispute one more order

Service
Value
Shipping
Returns
Quality
Thumbnail of user tylorm17
Florida
1 review
0 helpful votes
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February 26th, 2024

Paid over 120$ for an axle that was supposed to be here 4 days ago no one knows where my package is I want my money back this is bull $#*!

Tip for consumers:
I want my money back I'll order from a site that cares about there customers

Products used:
Cv axle for hammerhead 250 but it never came in and no one knows where it is

Service
Value
Shipping
Returns
Quality
Thumbnail of user jamess7960
Texas
5 reviews
0 helpful votes
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June 29th, 2023

Ordered a camshaft & springs from JAMIE on phone. Received parts camshaft didn't match my camshaft the bearing journals were different. Contacted GPS & JESUS sent another cam exactly like the 1st one. Sent both cams & springs back via USPS with the provided label. Now they say that they didn't receive even though my recipe shows. Delivered.

Service
Value
Shipping
Returns
Quality
Thumbnail of user benjaminp140
Washington
1 review
5 helpful votes
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May 26th, 2020

Once you've placed your online order and they've been paid, it's painfully obvious they couldn't care less. Their customer service is terrible. My last order was for 2 simple throttle cables, they charged me for 2 and then just sent one. Now it's my problem to approach them for a refund. A real vendor that cared wouldn't even make a customer have to ask, they would be empathetic to the fact that they charged you for something they didn't deliver and issue a refund. I will find another vendor in the future.

Tip for consumers:
Read the reviews BEFORE you buy from them. They aren't great at all.

Service
Value
Shipping
Returns
Quality
Thumbnail of user brycem148
Texas
2 reviews
0 helpful votes
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November 20th, 2023

Made a sizable order around 600$ then I realized I needed to make a small change to the order not but a few hours after I placed it. They were unable to make the change. So I just canceled my order. I was able to find the same parts at much cheaper prices than Go power sports had.

Service
Value
Thumbnail of user donaldf664
Canada
1 review
0 helpful votes
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September 22nd, 2023

Brought my grandsons sea-doo spark to them for repairs. They did not know how to fix it or were unwilling to. Droped it off first on August 23. Went back to them August 26 still not working. Called twice got the runaround, same answer.Called September 8 not repaired. Called the last time September 19 they had not repaired it. Lots of BS. Picked it up the next day still in the same condition as it was when it was taken in for repairs. Go Powersports/ Go Elsewhere. Don

Tip for consumers:
Do not recomend this business

Products used:
none

Service
Value
Shipping
Returns
Quality
Thumbnail of user bruceb667
Massachusetts
1 review
5 helpful votes
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August 2nd, 2020

I recently purchased a Trailmaster 150 XRX kart unassembled and had it shipped to me out of state. It arrived within two weeks. I assembled the kart with my grandson as a project. There were three issues that surfaced following the build that I needed assistance with. Two were factory electrical and one was mechanical having to do with the rear disk brake. Called and spoke with person on phone who said they would have knowledgeable person call me back next morning Didn't happen. Called back multiple times... no answer with voice mail full. Sent request for assistance message via website customer service request. No response for over two weeks. Bottom line, once they get your money they don't care about you as a customer. My advice is to find another entity to do business with.

Thumbnail of user dougm382
Wyoming
1 review
1 helpful vote
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June 2nd, 2019

Ordered a rather expensive header for my bt200x Walmart minibike. 29.00 plus 8.88 shipping. Welds are horrible - bad enough that the mounting washers and nuts hit the welds about 3/16 of an inch above the exhaust flange and will go no further. Inside of the flange is just as bad! Poor fit but great if you want to burn your leg. I was going to send it back but had already attempted to clean up the mess inside the exhaust flange. Kinda funny gopowersports.com wouldnt post my review (which they requested). You'll get a better header off of Ebay for 20.00 - just steer clear of high dollar low quality gopowersports.com parts.

Thumbnail of user rons140
Washington
1 review
8 helpful votes
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September 5th, 2017

The kit I ordered for my predator 212cc came with a header flange with incorrect mount hole spacing and a paper gasket to match. The kit wasn't to include an exhaust gasket. I reamed out the holes to make the header fit and used my old gasket. I then sent an email to notify the company. Greg responded apologetically and said he'd send the correct gasket "as a spare".
The next morning, Tim emails me telling me that they checked their remaining kit manifolds and all fit doubting my story! What? I wasn't asking for a refund, just letting them know of my disappointment! Tim impressed upon me what a jerk he is and that he should take some classes in customer service.
The following day we ordered 2 stage 2 kits and flywheels from a competitor. There will be another ordered later this month. If you order from GoPowerSports, better hope you don't have a problem!

Thumbnail of user briane557
Texas
2 reviews
2 helpful votes
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August 8th, 2020

I bought a torque converter part from these guys, and I specifically ask if it came Washers in the bolt to install it. Guess what it didn't. So I asked them if they could send me those parts. Never heard back. So I asked them again. Never heard back. So I asked them again threatening to write a bad review. They told me what parts Washer and bolts I need and what size they were. I went and bought what they said yes were not the right size. I replied back to the email they sent me, and the guy said oh I screwed up here's the right size. Went and bought those GuessWhat wrong size. These guys are complete $#*!ing idiots. I wish I would've looked at the review before I ever bought anything from them. You've been warned!

Thumbnail of user jacobs612
Florida
1 review
2 helpful votes
  • Send Message
February 3rd, 2021
Verified purchase

I ordered and received a broken Tillotson 212, and have gotten ZERO COMMUNICATION any time I reach out.

I have sent TWENTY-FOUR emails and they responded immediately about easy fixes (unseated spark plug/smoking), but have received ONE response about the engine. When I realized I could no longer figure out why a brand new engine won't run, it has been radio silence.

I have never purchased from a least-communicative company in my life.

For a company who received $600 from a customer in a month, they must hate return-buyers. They have time to promote, shoot and edit great tutorial videos, but no time to communicate with customers.

Tip for consumers:
Don’t.

Products used:
Tillotson 212, Juggernaut pulley, Torque Converter kit

Thumbnail of user doodleb
Canada
2 reviews
8 helpful votes
  • Send Message
August 6th, 2020

I placed order on July 23 for the fully adjustable motor plate and wasn't shipped until July 27th. And I have yet to receive this order. As for my previous order "stage1 Kit" comes with ( exhaust-pipe air-intake filter and main jet. With extras add-ons for extra cost witch is supposed to be OPTIONAL! And I paid +$20 for an extra exhaust pipe. And they only shipped me the exhaust pipe I paid extra $20 for lmfao!

This company is a Disgrace

Thumbnail of user druh
Indiana
2 reviews
6 helpful votes
  • Send Message
September 29th, 2023

Cost of shipping will kill you, and shipping too slow. Customer service is some what difficult as your always rushed when seeking answers

Value
Shipping
Returns
Quality

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About the business

Discount go kart parts and go kart engines. Gopowersports is truly your only one-stop-shop for all your go kart parts needs. Gopowersports has serviced the go kart industry since 1974. We stock go kart parts for the following manufacturers: TrailMaste...

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1.9
44 reviews
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