GoToGate

I was feeling really insecure and anxious about my trip, but your representative helped calm me down by explaining everything clearly. By the end of the call, I felt much happier and relieved because we were able to resolve my issue. Now, I can look forward to having a great trip. Thank you so much for everything!

These guys are crooks stay away from them.
One name incorrect in surname - contacted them immediately same day. I paid to change it and sent passport - they said fixing. 3 weeks later they ask for more money again and still not fixed. They are a money grab. Disgusting service and crooks don't use them. Go to a proper agent or Expedia!

My order no:Order 40-*******

I have purchased a flight booking and cancelled on 2nd August 2024.Till now I have not received the refund even though the airlines confirmed that they have refunded amount to gotogate in August 2024.Very untrustworthy service from gotogate based on my experience, hence I would not recommend this site for any purchase

Everything went smoothly. There were some options that were available for purchase at reasonable prices. Trip completed without incident. Would definitely book with again. Price was steep, but in line with other agents for the time period.

I had a booking on gotogate from beirut to vilnius, turkish airline cancelled my booking of 850$ because of war situation, so i asked gotogate for a refund, they said they cannot refund my money, until the turkish airline refund them, so its reallt sad that a famous website like gotogate, cant refund his loyal customers, and when i was chatting with them asking for headquarters location they refused to give me, also notice that customer service they are not allowed to give you their full names each time you ask for it

There was an error with my booking (I booked Lisbon to Sao Miguel on 10/11 and Sao Miguel to Porto on 10/14. For some reason I ended up with two bookings from Sao Miguel to Porto (same seats and all, charged twice, two different charges). I called for a refund. Tickets cost $474.90 and refund was only $418.57. Mind you, I called within minutes of receiving my email (after first checking online to see if I could handle this myself.) I waited online for 2 hours and 40 minutes... only to not get a full refund.

Hello Team,

While I was booking the flight, the total price displayed was different. However, during payment, a pop-up appeared mentioning a $40 increase in the ticket amount. This is not acceptable.

What a great first experience booking with gotogate! They make everything so simple, from booking (with optional add-ons) to payment (including Apple Pay etc)! Excited for my trip, thanks to gotogate! :)

I landed on the GoToGate website through my flight search engine because they had the cheapest option for my flight.
I was expecting hidden costs and unclear ticket conditions, but actually the website and booking process were crystal clear.
They saved me around 500 usd by booking through their platform instead of the airline, All documentation can be easily downloaded from the website after the booking was confirmed. All in all - great experience.

So far so good. It is nice and easy to book at a cheap price with a lot of paid add-on options. The flight confirmation could be better as it was not sent to email directly but you have to look it on the website. I will update if there is anything bad happening with my booking.

I used GoToGate previously. This time, I booked our air tickets from Lisbon to Madrid with GoToGate again. The booking site is very easy to follow and the price is unbeatable! I am sure will use it again!

In order to get a slightly lower price on a ticket you really have to go through a lot just to get basic information like an e-ticket number and you go through this period of anxious limbo waiting to be sure you've even purchased a legitimate ticket and that it's recognized by the airline itself. The process here needs to be improved - no one should spend hundreds of dollars on a flight and not get an e-ticket number and other identifying information the airline will want for proof. You should get that information immediately

Cheap tickets and fast booking service, not hidden fees, all transparent. Do not have need to communicate with support. Hope will be no need in future too.

Everything works great except you should be able to download the boarding passes from the app or gotogate site instead of jumping back into the Volaris app which is cumbersome.

Bait & switch. Starts LOW then offers add-ons after add-ons. Waste & disrespects client's time. Just post 1 price with ALL of the basic services included. Pay for customer service, really?

This is just another level! Thank you so much for making it easier for finding flights and being so professional. Love your service and certainly will recommend to friends 🧡

It was super easy. Very clear and straight forward. I would have liked to see my passport number for review to double check I had entered it correctly just for peace of mind.

I have bought plane tickets from Gotogate a few times by now. Their price tends to be a bit cheaper than the published prices on the airline's website. Everything so far has exactly as it was supposed to.

This us my first time with gotogate.i am very much satisfied with price and way to book a ticket.i have to travel next month.lets how it goes.as far booking system I can say excellent. K

Booking through them is just simple and easy, I had booked today for my tour to Bankok. And all done with few clicks of details through my phone. No extra charges.

This is the first time I make flight reservation through GoToGate. Was a bit skeptical, but the whole process turned out well. Got the price as shown, reservation and payment went through with no problem. Will use this site again.

AMAZING EXPERIENCE. I always use this instead of air europa, the service is bad and the website works very bad. And this has even better price. Im a gotogate fan

Best deal and easy to use website. The multiple city option makes it a breeze to do city hopping especially for international travel.