GoToGate

I can't describe how please I am website easy to manage and how my tickets were so fast to purchased. Excellent definitely for now on will use this web thank you!

While booking for couple of my friend, suddenly the price increased and cant accept the new price.
Let me know the price comes back so we can travel with the same price. I paid $111.00. Please let me know.
John

Very fast and awesome experience. I like that it has a variety of payment options and insurances. Will definitely use it again.

It was quick and easy to find my flights. I only wanted to fly with specific airlines.

Start off with purchasing tickets through regular online websites. And had way too many troubles with the processing. Hopped on google flights found a ticket from gotogate and first time trying this and literally everything went through smoothly first try too as well. And well worth it for the budget as well. Thank you.

Several difficulties to customers, biggest, after booking trip doesn't appear in my app. I have to go to my emails, get confirmation number and manually add my trip in the app. Other problem: app doesn't record my information, so every time I book, I have to put ALL my information again

Was there an easy To navigate and check pricing Did not like the fact that it changed the price. While you were in the middle of booking. Most airlines do not do that they hold your price for a minimum of ten minutes. While you finish the booking process.

I booked a flight on the 2nd of May and received no email with the details of same. How am I supposed to know who I am flying with and where to go in the airport?

Bad experience, you don't have customers service at all

Do not order from them!
My wife ordered from them 2 tickets to London, flight was cancelled (by them) and we didn't get the refund for half a year now
It's super hard to reach them, we had to wait on the online chat for almost an hour, for 4 times already and their response is the same - "there is a long line to the refund".
Do your self a favor and do not order from there!

I had booked tickets for my son for travel in Sept 2022. We had to cancel the tickets and the company representative advised that the refund will happen in few days. Despite calling a number of times and sending the emails the status remains the same and the standard replies without any commitment. Worst experience dealing with the company. The amount is about USD 600. Will never book any tickets from this company in future. Could have given Zero rating had there been such option. The ref is LQD3VU.

Easy to use interface and very cheap insurance policies. Totally loved it!

Great price and easy to navigate and book the tickets. I will use it again.

Website and app very easy to use and the responses are very fast.

The tickets were advertised as $17/ea and by the time I was done were well over $100. I had to pay for a disabled seat in the back (though no wheelchair), you can't contact customer service, getting support for your tickets is impossible, non-refundable, don't do it!

Easy to follow the directions. Did not need so much time to guessing what sort os answer you needed only problem was with payment. It looks like you cannot use a debit card from another country that you are not registered in. To me that was a problem.

We had the worst experience with our flights to the United States. Please book directly with the airline.

Gotogate contacted us a few weeks before our flight and let us know that the airline changed our flight. They suggested a new flight or gave us the option to cancel. We chose to cancel. The email read: "We regret to inform you that your flight with order number XXXX has been cancelled by the airline. Please review the available options below and select the one you prefer. [...] Rebook your flight(s) [...] Request a refund for your order."

After waiting for the refund for a few days, we contacted them and they said the airline responded and told Gotogate that they never changed or cancelled the flight and would not give a refund. [For clarification, the airline changed the flight number, however the flight time and date remained the same. Gotogate in fact stated the entire flight got cancelled.] Gotogate said they would contact the airline again and try to receive a refund.

The date of our flight has since passed and the flight never got canceled. After multiple back and forths, Gotogate is now declining to give a refund at all because the airline does not allow a refund. We have lost over $1k using this site with little or no possibility to recoup this.

Beware of their offers. I have read many reviews with the same issue. It seems to be a strategy of this company and you will lose money and lots of time in this process.

Too many ways to charge the passenger more money. I had to go through lots of questions and tries to finish the reservation. Also, a charge of $53 just to book any seat is terrible for each way. People are not stupid!

Easy to use ( Quick, easy, clear and may option for pay)

Good good good good good good good good good good good good good

Мы 2 раз летим через вас думаю это поездка будет как первый раз 👍

Mi viaje a Chiapas quería que fuera con un mejor precio pero no encontré

A great experience if it's fast easy.What to my point took me approximately to ten minutes and I found the best price and hopefully everything will be better