GoToGate

Fast processing, no gimmick service, I do really appreciate it

This app makes things fast, easy and economical. Highly recommend to use this app.

Very transparent and easy to use, fair price without complications. Thank you.

Hi Folks, this is supper easy to follow, I'M DELIGHT HOW EASY AND PROMPT IT IS -KEEP IT UP. Can one of your representative call me on my phone *******8123 because I would like to check in another /extra luggage but could not find how to do that.

Easy and cheap
And the site give me many options and cheap

Excellent! Thank you, very easy to book and good deal, can be use affirm as well.

I saved about 150 AUD and didn't have any issues thus far. Hope I don!t have any issues at check-in either.

Great price and fast and easy
Book a last minute flight got a good price for the flight

Gotogate is a partner of booking.com and is responsible for all flights booked there.
Since I booked the wrong flight and it could not be canceled, I did not take the flight I booked on January 8. According to the law, if you do not take a booked flight, you are entitled to a refund of all taxes and fees (which is usually the largest part of the booking). I have been trying to get this for almost 4 months now. Without success! At first I was asked to contact the airline directly, but they referred me back to the booking portal, from booking.com I was referred to gotagate. I have now written to them via the contact form, describing the case and asking for a refund of all taxes and fees. To date, I have not received a refund, even after repeated enquiries. They are supposedly waiting to hear back from the airline. However, it seems that gotagate is done with a one-time request to which there is no response. Despite repeated requests to contact me only in writing, as I am traveling around the world and phone calls would be unaffordable, they kept trying to call me. Does gotagate want to sit this one out?

- No notification of flight changes.
- Increased number of connections.
- Delayed arrival time by 3 hours.
Customer service said it would call back and never did. No solution offered, neither instructions for a refund.
Extremely disappointing. Very poor service.

Why did u canceled my booking flight, and the refund within 5 days? Are u serious? I need my money now to book the flight again.

It is really boring to stay to much time awaiting for the help service

It's quick and easy to use and I would recommend it to anyone

Flight got canceled in Jan still not received a refund horrible service they keep saying they have done it but refuse to give the transaction details

MLWXO1 this is my booking reference

Like many other customers, I was charged a "handling fee" when I had to cancel a ticket I booked, literally within 20 min after booking. Only then I found that such a fee would be collected. I contacted them afterward, and they did not budge and refused to answer my question about why they did not mention the fee before booking. A very shady business that should not exist.

I booked then they said to wait up to 12 hours for confirmation. I called to cancel and they said impossible to cancel.

Then the dude said okay just wait a few more minutes for it to process.

Then nothing happened so after an hour I booked directly.

Then hours later it processed so I told them to cancel. They said I would have a $45 service fee per person.

I said to cancel and they said okay.

Then they said that they have been blocked from Spirit airlines so my flight wasn't even booked yet.

But then after it is booked, and after I was notified, I would need to contact Spirit and cancel it myself within 24 hours.

Be careful of this travel agency they are scammer they have hidden charges! I have booked a flight tickites and after I did the payment the details of the flight been changed that will not suit to me and I didn't been notified that the details and the time of the flight been changed. The duration of the flight that I booked and paid for was 9 hours from London Standsted airpots to Istanbul, after I processed the payment the duration of the flight been changed to 30 hours transit, which is absolutely horrible as I have a disabled son can not stay 30 hours in transit. When I have asked for the reasons and to cancel I have been charged £136 for that. They change the details to increase the price of the tickets after you been traded by them

I read reviews for Go To Gate before purchasing. I purchased round tickets for Royal Air Maroc from them Twice. November 2023 and February 2024 because the pricing was economical. I did not have any issue. My tickets were non refundable as stated on their website and I read their policy so I knew what to expect. I made sure to check the confirmation they provided on the Airline's direct website and my ticket pulled up. Luckily for me I did not have to change my flight date and their were no delays or cancelations by the airline. Go To Gate also sent me an email reminder regarding my upcoming trips.

I love purchasing airline tickets with GoToGate because its easy to navigate the website and the app. It is also easier to use your credit card on GotoGate vs the airlines website. However once purchased I feel GoToGate purposely makes it difficult for you to find your airlines confirmation number.

Good service and prices 👍 they got the best of the best 👌

Good so far for booking! Hopefully it stays smooth sailing

I booked online and my dates were change. I contacted support and no one is willing to help. I am traveling with an infant and from Phoenix to San Diego with a 5 hour lay over. Chat and call are terrible.