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From the business
Gotogate USA offers good deals on flights, hotels and car rentals. Welcome to visit our site for your next trip, whether it' s a domestic or international trip.
GoToGate Reviews Summary
The company demonstrates a mixed reputation, with customers appreciating the competitive pricing and user-friendly booking process. Many users report successful transactions and commend the quick service and ease of navigation on the website. However, significant concerns arise regarding hidden fees, unexpected price increases, and inadequate customer support, particularly in resolving issues or clarifying policies. Complaints about website glitches and poor communication further detract from the overall experience. While some customers express satisfaction with their purchases, the recurring issues suggest a need for improved transparency and customer service practices.
This summary is generated by AI, based on text from customer reviews
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Easy to search and book a flight. Love this site! And great deals as well!
I was bumped out and when I returned and it raised the price for the same flight, bad form
Making me deny all of these extra coverages will ensure that I choose another company for my next reservation.
Amazing interface. Great experience. I hope we have a great flight experience also
Easy to navigate for flights. Ratings appear to be very good.
All good, just too many add ons that are very pointless & feels like a scam otherwise good prices & smooth process
Great flight options and cheap flights. I am so glad I found this app
Best flight options with cheapest fares over all travel options and websites
Fast and easy booking process. Prices are the same as it was shown at skyscanner.
Great price and options that make choosing the cheapest flight
Initially not showing clear transit requirements later found transit required visa as different terminal, with pakistani passport unable to travel, lost ticket price. Should have default filter or warnings before booking confirmation
I needed to go over the steps of the order 5 times! Before reaching payment. It somtimes failes with no reason, sometimes it told me that i waited too long even thou i just looked for my card number.
Great experience and easy to navigate. Will definitely recommend
Change in price at checkout, that is not cool, poor marketing
Paying for service that is or should be standard is very unsympathetic
Most of the non-premium seats cost USD 50 each, so that to complete my booking I had to pay about 200$ on top of the posted ticket price. That's dishonest.
I will not use Gotogate again
To many add one but easy to deny. Didn't have any issues, was worried because it didn't automatically say flight confirmed but shortly after did say confirmed.
Charged $24 more, only a few minutes after I had been given a price. Will avoid as much as possible buying with you in the future.
Your up-sale attempts are very annoying.
The booking acknowledgment and the itinerary are cumbersome to put together.
Well organized site and clear how to complete all information.
Good price and quickly book and payment process. Thanks very much i recommend
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members