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Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
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Easy and quick and it was the only option for the restaurant.
There should have been cash option for tip. It is unfair to place tip only during the order and it should be based on service. Thank you.
You are not allowed to see fees, taxes, tip before you press "pay". That is not very good customer service.
You don't let the buyer see the all the costs in the cart before they pay for them. Most other websites allow you to see all the charges before paying.
Easy to use fast ordering will recommend anyone to use thanks
Easy to read for choosing dinner. Details help.in making decision
High fees are being charged for ordering online, but have no choice
Very convenient and had all the option I needed to place my order. I wish this had an option to pay through PayPal.
Apple Pay would be nice pls - my cards are rarely on my person and
It was little confusing at first, but after that was fairly easy to navigate
Not too sure who is delivering food. Restaurant employee or outside service.
First time use. Found placing order was with ease Do like Kings roast beef
The food was great, as is always from this place, but the order said it would take 25 min to be done and it took more like 45 min.
Some of the data elements were unclear, e.g., card number and expiration.
No problems so far. Still waiting on order……
…………………………. No problems but waiting for order and would like to review when I have received
I was not expecting this so it was new to me. Overall it did what it was supposed to do so no complaints
Default option for tip should be No in case someone accidentally moves forward without changing it.
I hope you use your influence to encourage renewable packaging
Didn't sync with Apple Pay which made payment more difficult
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members