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Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
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Some of the data elements were unclear, e.g., card number and expiration.
No problems so far. Still waiting on order……
…………………………. No problems but waiting for order and would like to review when I have received
I was not expecting this so it was new to me. Overall it did what it was supposed to do so no complaints
Default option for tip should be No in case someone accidentally moves forward without changing it.
I hope you use your influence to encourage renewable packaging
Didn't sync with Apple Pay which made payment more difficult
Ordering using the Grabull platform was easy and seamless.I chose the menu items I wanted and checked out within minutes. No hassle or delays.
Easy to use & navigate the website to place an order through this restaurant
The text/number boxes could be coded/formated better, for example the date for my card didnt accept /'s
Mid………………………………………………………………………………………………………………………..
Please stop making the text fields mandatory and a minimum length.
Service was fine, but required signature is a pain and due to frozen app I had to try several times to sign the driver's phone. Allow porch dropoff.
Everything seems to work, but the website looks like it is straight from the 90s which does not instill confidence.
Pretty Spartan website, which makes me worry about its security and trustworthiness, but it seems to get the job done. Toast looks and functions better - should try to copy them.
Easy to navigate app and create a delivery order. Good restaurant
Food is great and service is always great
Extra duck sauce please
Website was easy, delivery person texted upon arrival and delivery was quick~
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members