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Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
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It was hard to find the specific restaurant I had clicked through to order from off Google Maps
Easy and efficient way to order take out. Every time I have used this app I have had good success. The restaurant gets my order quickly and accurately and I get a confirmation
It's all good! Easy to use. Quick efficient hardly ever makes mistakes
Quick and easy to place order. I got messages when the restaurant confirmed the order as well as when the order was ready
I haven't completed the process so I'm can't review it until I order. There's no indication of wait time so that's too bad
This was what the restaurant had on their website. I wanted to use their website. I'm regretting ordering online, but I needed the convenience.
Would prefer to pay cash upon pick up but not an option. Offer cash payment
First let's see how is the full service, not just ordering...
Good UX, easy order flow. Only issue was when I looked at but didn't order an item it still appeared in my cart. Removing it was easy.
Great! Fast and easy and they have a guest option! I hate creating a new account for everything
Nice, but should show spaces in credit card number and slash in expiration date in cart
I appreciate that proceeding as a guest is both allowed and easy.
Easy to use, no issues……
Please make this optional, it wont let me continue until I have 50 or more characters!
I found it really easy to use - the only thing I would add is a search feature to find key words on the menu easily!
Easy online ordering and food is always great! Service is always welcoming and quick!
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Got in time. Was fine. Cheaper than DoorDash and Uber eat…
Great experience as a first time user. User friendly indeed
Requiring at least 50 characters of feedback has turned my rating from 4 stars to 3 stars. Seriously messed up requirement.
Hadn't been to Denos in long time, decided to give it a chance. Ordered a ceasar wrap no crotons. I got a Caesar wrap with crotons no dressing. Ill give them another try sometime
My daughter used Grabull to order from our local restaurant, King's Roast Beef Gloucester, while we were on the way home from out of town. By the time we got there our order was hot and ready to go.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members