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GrabullReviews 9,647

4.1

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Grabull Reviews Summary

The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.

This summary is generated by AI, based on text from customer reviews

quality
40
This company responds to reviews on average within 1 day

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New York
1 review
0 helpful votes
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A quick bite
September 13, 2025

The food is decent, the butter chicken is however really oily but pairs okay with the rice. If you're looking to fulfill yourself real quick during a lunch break, stop by and order!

Date of experience: September 13, 2025
Gb S. β€” Grabull Rep
5 days ago

Thank you so much for your great feedback! We're thrilled you're happy with the experience and are always here to ensure each delivery continues to exceed your expectations. If there's anything we can do to make your next order even better, please don't hesitate to reach out.

New Hampshire
1 review
0 helpful votes
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Amazing
September 13, 2025

So easier to order and fast, love I can order with a good time in advance and just go to pick up for the time I needed

Date of experience: September 13, 2025
Gb S. β€” Grabull Rep
5 days ago

Thank you for your kind words and positive feedback! We truly appreciate your support and look forward to continuing to provide excellent service on every order. Your satisfaction is our top priority, and we're always here to help in the future.

New York
1 review
0 helpful votes
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They menu needs work to make it easier
September 13, 2025

Eh like title says. The menu needs a better user interface choices can be hard to find. Sometimes it's easier to just add the menu in words in the special instructions section

Date of experience: September 13, 2025
Gb S. β€” Grabull Rep
5 days ago

Thank you for sharing your feedback with us. We're glad you had aspects of your experience that met your expectations and appreciate you bringing areas for improvement to our attention. We hope to have the chance to serve you even better next time.

Massachusetts
1 review
0 helpful votes
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I wish i could search for menu item, and also scroll through menu categories.

Date of experience: September 12, 2025
Gb S. β€” Grabull Rep
5 days ago

Thank you for sharing your feedback with us! We’re glad you gave us a try and appreciate your honest thoughts as we strive to make every experience exceed expectations. We hope to have the chance to deliver unrivaled service and tasty delights next time around!

Massachusetts
1 review
0 helpful votes
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Why make me type 50 characters?
September 12, 2025

Why make me type 50 characters? I have an elderly man to care for just want a pizza

Date of experience: September 12, 2025
Gb S. β€” Grabull Rep
5 days ago

Thank you for sharing your feedback with us! We’re glad you gave us a try and appreciate your honest thoughts as we strive to make every experience exceed expectations. We hope to have the chance to deliver unrivaled service and tasty delights next time around!

Connecticut
1 review
0 helpful votes
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Simple and precise
September 12, 2025

Simple and precise. Easy to navigate. First time using. Will use again

Date of experience: September 12, 2025
Gb S. β€” Grabull Rep
5 days ago

Thank you for your kind words and positive feedback! We truly appreciate your support and look forward to continuing to provide excellent service on every order. Your satisfaction is our top priority, and we're always here to help in the future.

Virginia
1 review
0 helpful votes
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Great experience and very easy to use to order dinner for my family in a hurry

Date of experience: September 12, 2025
Gb S. β€” Grabull Rep
5 days ago

Thank you so much for your enthusiastic feedback! We're thrilled to hear you enjoyed your experience and always strive to celebrate what brings you joy while continuously looking for ways to exceed your expectations even more efficiently. Please don’t hesitate to share any ideasβ€”we’re here, listening, and ready to make every moment better.

Massachusetts
1 review
0 helpful votes
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I had a little trouble inputting my credit card's expiration date.

Date of experience: September 12, 2025
Gb S. β€” Grabull Rep
5 days ago

Thank you so much for your great feedback! We're thrilled you're happy with the experience and are always here to ensure each delivery continues to exceed your expectations. If there's anything we can do to make your next order even better, please don't hesitate to reach out.

New York
1 review
0 helpful votes
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Super easy to use
September 12, 2025

Super easy to use. Clear site no weirdness when using though the review process is cumbersome

Date of experience: September 12, 2025
Gb S. β€” Grabull Rep
6 days ago

Thank you for your kind words and positive feedback! We truly appreciate your support and look forward to continuing to provide excellent service on every order. Your satisfaction is our top priority, and we're always here to help in the future.

New York
1 review
0 helpful votes
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Easy to sign up and we appreciate the first time user discount.

Date of experience: September 12, 2025
Gb S. β€” Grabull Rep
6 days ago

Thank you so much for your great feedback! We're thrilled you're happy with the experience and are always here to ensure each delivery continues to exceed your expectations. If there's anything we can do to make your next order even better, please don't hesitate to reach out.

New York
1 review
0 helpful votes
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I'm fried πŸ˜ΌπŸ˜ΎπŸ‘»πŸ˜½πŸ‘»πŸ˜ΈπŸ˜ΈπŸ‘»πŸ˜ΌπŸ‘»πŸ˜Άβ€πŸŒ«πŸ˜Άβ€πŸŒ«πŸ˜Άβ€πŸŒ«πŸ˜Άβ€πŸŒ«πŸ˜Άβ€πŸŒ«πŸ˜Άβ€πŸŒ«πŸ˜Άβ€πŸŒ«πŸ˜Άβ€πŸŒ«πŸ˜Άβ€πŸŒ«πŸ˜Άβ€πŸŒ«πŸ˜Άβ€πŸŒ«πŸ˜Άβ€πŸŒ«πŸ˜Άβ€πŸŒ«

Date of experience: September 11, 2025
Gb S. β€” Grabull Rep
6 days ago

Thank you so much for your enthusiastic feedback! We're thrilled to hear you enjoyed your experience and always strive to celebrate what brings you joy while continuously looking for ways to exceed your expectations even more efficiently. Please don’t hesitate to share any ideasβ€”we’re here, listening, and ready to make every moment better.

New York
1 review
0 helpful votes
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Difficult to adjust orders when reviewing the existing orders that were entered

Date of experience: September 11, 2025
Gb S. β€” Grabull Rep
6 days ago

Thank you so much for your enthusiastic feedback! We're thrilled to hear you enjoyed your experience and always strive to celebrate what brings you joy while continuously looking for ways to exceed your expectations even more efficiently. Please don’t hesitate to share any ideasβ€”we’re here, listening, and ready to make every moment better.

California
1 review
0 helpful votes
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Good stuff
September 9, 2025

Walked in, picked it up with no hassle. Great food.

Date of experience: September 9, 2025
Gb S. β€” Grabull Rep
1 week ago

Thank you for your kind words and positive feedback! We truly appreciate your support and look forward to continuing to provide excellent service on every order. Your satisfaction is our top priority, and we're always here to help in the future.

New York
1 review
0 helpful votes
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Great site, smooth navigation and easy to use. Visually appealing as well! Nice job!

Date of experience: September 9, 2025
Gb S. β€” Grabull Rep
1 week ago

Thank you so much for your kind words! We truly appreciate your support and are delighted to hear you enjoyed your experience. Looking forward to the opportunity to serve you again soon!

Massachusetts
1 review
0 helpful votes
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Easy to navigate and gave me prompts when I made an error instead of crashing

Date of experience: September 8, 2025
Gb S. β€” Grabull Rep
1 week ago

Thank you for your kind words and positive feedback! We truly appreciate your support and look forward to continuing to provide excellent service on every order. Your satisfaction is our top priority, and we're always here to help in the future.

New Hampshire
1 review
0 helpful votes
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It was ok
September 8, 2025

It was ok. However, I don't like being forced to leave a review. Have a nice day.

Date of experience: September 8, 2025
Gb S. β€” Grabull Rep
1 week ago

Thank you for your kind words and positive feedback! We truly appreciate your support and look forward to continuing to provide excellent service on every order. Your satisfaction is our top priority, and we're always here to help in the future.

Connecticut
1 review
0 helpful votes
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Easy! Had no problems but will see if my order has all of my items.

Date of experience: September 8, 2025
Gb S. β€” Grabull Rep
1 week ago

Thank you so much for your great feedback! We're thrilled you're happy with the experience and are always here to ensure each delivery continues to exceed your expectations. If there's anything we can do to make your next order even better, please don't hesitate to reach out.

Massachusetts
1 review
0 helpful votes
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Expiration date format looks weird with no backslash………..

Date of experience: September 8, 2025
Gb S. β€” Grabull Rep
1 week ago

Thank you so much for your enthusiastic feedback! We're thrilled to hear you enjoyed your experience and always strive to celebrate what brings you joy while continuously looking for ways to exceed your expectations even more efficiently. Please don’t hesitate to share any ideasβ€”we’re here, listening, and ready to make every moment better.

New York
1 review
0 helpful votes
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Food came in on time!
September 7, 2025

Good, quick delivery! No mistakes in order delivered.

Date of experience: September 6, 2025
Gb S. β€” Grabull Rep
1 week ago

Thank you so much for your enthusiastic feedback! We're thrilled to hear you enjoyed your experience and always strive to celebrate what brings you joy while continuously looking for ways to exceed your expectations even more efficiently. Please don’t hesitate to share any ideasβ€”we’re here, listening, and ready to make every moment better.

Connecticut
1 review
0 helpful votes
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Quick and easy!
September 7, 2025

Quick and easy! Nothing was over complicated or had multiple continue screens.

Date of experience: September 7, 2025
Gb S. β€” Grabull Rep
1 week ago

Thank you for your kind words and positive feedback! We truly appreciate your support and look forward to continuing to provide excellent service on every order. Your satisfaction is our top priority, and we're always here to help in the future.