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Grammarly

Overview

The company enjoys a generally positive reputation, with customers frequently praising the effectiveness of its application in improving writing quality and enhancing productivity. Users appreciate its user-friendly features and the significant support it provides for both academic and professional writing. However, some concerns have been raised regarding limitations in functionality, such as word and card maximums, as well as issues with certain corrections that can feel counterproductive. Additionally, there are requests for better tutorials and customization options. Overall, while the service is valued for its utility, there is room for improvement in user experience and support resources.

This summary is generated by AI, based on text from customer reviews

service
211
value
138
quality
208
This company responds to reviews on average within 1 day
+67
How would you rate Grammarly?
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Jamaica
1 review
0 helpful votes
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Must have grammarly
December 9, 2020

Really love this even though I haven't signed up for the preminium as yet but really loving it. Very productive

Date of experience: December 8, 2020
Connecticut
1 review
0 helpful votes
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I have learned
March 21, 2022

I have been using this program for over 4yrs now and it has gotten me through a number of college papers with "A's" I cannot recommend it enough.

Date of experience: March 21, 2022
Anna Y. Grammarly Rep
over a year old

Hi John,

Thank you for taking the time to leave us a review!

Please continue to share your feedback with us. We love sharing it with our team!

Thanks again,
Grammarly support team

Illinois
1 review
0 helpful votes
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So far so good
February 26, 2024

So far my son likes the content and has had little issues navigating the website.
Customer service was fast to answer my questions.

Date of experience: February 26, 2024
India
1 review
0 helpful votes
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Perfect
March 28, 2024

Today's required tool.My work became easy and that feeling of perfect work is awesome. I strongly recommend grammerly.

Date of experience: March 18, 2024
Arizona
1 review
66 helpful votes
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I'm using the free add on version in Firefox. I do freelance copywriting and wanted to check for AP style: it doesn't. It barely checks anything, no style aside from a "tone" indicator (won't tell you how to change tone). It very often misreads the context. In the sentence above "add on version," it wants to change to "add on the version"; if anything it should suggest hyphenating "add on". In a sentence about moles, it couldn't tell "tunnel" was supposed to be a verb, not a noun, and wanted to add an "a" in front of it. If you're writing complex sentence structures, it often makes wrong suggestions. If English is not your first language or you really struggle with grammar, don't use it. It's also annoying! It is quicker than a right-click spellcheck when you hover your mouse over a suggested correction, but it will stay there even as you keep typing, covering what you're writing. I haven't tried the paid version, but the free one is frustrating more often than helpful. The things it is good at are spelling (not verb tense), when to hyphenate or combine into one word, and capitalizing proper nouns.

Date of experience: January 27, 2020
Oklahoma
1 review
29 helpful votes
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DON'T DO IT!
May 7, 2018

TERRIBLE SERVICE - WILL NOT ALLOW YOU TO CANCEL EVEN IF YOU TRY MINUTES AFTER YOU LOAD THE SERVICE AND UNDERSTAND HOW BAD IT IS. CANNOT GET IT OFF MY COMPUTER. SO SO SORRY I FELL FOR THIS.

Date of experience: May 7, 2018
Nigeria
1 review
0 helpful votes
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The best grammar checker
September 4, 2020

Grammarly is a very useful app. It saves me a lot of stress in writing. I write very smart with grammarly. Big thanks from you.

Date of experience: September 4, 2020
Michigan
1 review
1 helpful vote
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SO HELPFUL!
October 19, 2020

I learn words that I can´t spell because there new to me and it really helps when I do my work it is so helpful!

Date of experience: October 19, 2020
Singapore
1 review
0 helpful votes
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Good
November 26, 2020

I like how Grammarly adds a space after a full stop cause I always mess up there. It also helps me do my spelling tests (LOL)

Date of experience: November 25, 2020
TZ
1 review
0 helpful votes
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It is very useful.
July 3, 2022

I wouldsuggest for majority of those who produce reports on daily basis to make us of this important app.

Date of experience: July 3, 2022
GB
1 review
0 helpful votes
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Great experience
January 11, 2023

Very helpful for spellcheck and grammar especially for people who don't have the English language as their mother tongue.

Date of experience: January 11, 2023
IR
1 review
0 helpful votes
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Useful application but it is not free!
January 27, 2024

It is really nice to work with this application and it will be more useful if it gets free for even deep check

Date of experience: January 27, 2024
Singapore
1 review
0 helpful votes
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Good
May 19, 2024

Its good but sometimes it annoys me because I don't want to change some things but it is nagging me to do so. But overall super helpful!

Date of experience: May 9, 2024
Michigan
1 review
2 helpful votes
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Really Bad
November 12, 2022

It slows down your computer, can access and change your data(proof below) plus sometimes it's just wrong. Don't get it.

Grammarly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 13, 2022
District of Columbia
2 reviews
0 helpful votes
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This has helped to make more intelligible sentences in my communications on social media. My thoughts get down on paper with less effort.

Date of experience: September 3, 2020
Louisiana
1 review
0 helpful votes
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I love Love LOVE Grammarly
May 22, 2023

I'm learning as my writing is being corrected. It's been fun and educational to guess my mistakes before the corrections have been made.

Date of experience: May 22, 2023
India
1 review
0 helpful votes
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Very great service
February 15, 2022

I have been using the free service for 3 months now and it is very good
I also get free premium suggestions sometimes

Date of experience: February 15, 2022
Philippines
1 review
0 helpful votes
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Very helpful
May 12, 2022

Grammarly has been a big help for work. My outputs are more polished and presentable. It has helped build my confidence in writing.

Date of experience: May 12, 2022
California
1 review
0 helpful votes
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Love it
December 8, 2020

The app works super great and would recommend it to all those interested. Love the features it offers as well. Thank you grammarly!

Date of experience: December 7, 2020
Serbia
1 review
0 helpful votes
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I've been using Grammarly for over 7 years now, and it's one of my must-have tools in both my personal and work life.

Date of experience: October 10, 2022