Greek Gear

Found out they were not an officially licensed vendor after the fact. Cheaply made, thin material iron on t-shirt and tote. Retail $30 each but not worth $3 total. Would not buy from them again.

I purchased a blanket and paid the 2-day Super Ship option for $25. I wanted the blanket in 5 days and figured I would get it in time. I learned 4 days later, that Greek Gear doesn't know if it shipped and would not be able to find out for 2 weeks. Whatever supplier they work with has the order but apparently does not offer updates. There is no information during checkout that it may take 2 weeks to ship. What good is 2-day ship when the order isn't picked/packed/shipped for 2 weeks. Customer service did respond quickly, but basically told me to wait another 9 days until they receive an update from their supplier.

Ordered a blazer. It was VERY poor quality; flimsy material, lapel covered the shield, which was glued on and not sown. Website states returns are easy; not so! After requesting a return, still waiting to here from them. Avoid them and save yourself some trouble.

I would not recommend doing business with this company. They remove any negative reviews from there sight. And they will drag out the return process. They sell items that are not as pictured and quality is sub par.

The quality of this website is incredibly cheap, and the products advertised on the site don't match the quality you receive. They advertise embroidered items, and when you click the items on the site you find that you have to pay additional for the embroidering. They also remove any negative reviews from their website so that product ratings remain high. Only dealing with them because I have a gift card and was forced to, but please save your money.

I ordered a mystery box for a friend who just joined a fraternity. I added a note that was to be included with the package when shipped. Item was received with no note, no packing slip, nothing in the box but the items... which were the wrong color. When I contacted customer service, they told me all sales were final and to have a good day. Why this company is still in business is beyond me. BUYER BEWARE!

I order lots of different products from Greekgear and have never been disappointed. The clothing is awesome. The stainless steel tumblers are my favorite and everyone loves them! A pleasure to work with.

Jersey ordered didn't match measurements from their site. Off by several inches. I asked for refund or replacement to larger size. They refunded the money less 25% for restocking fee. I paid shipping both ways too. I may as well have thrown money into the wind.

I've ordered fraternity items in the past for my husband that fit fine and were nice, no problem. However, I ordered slide shoes for Father's Day that I gave him that day but had ordered weeks before. I ordered his size from the site, but the shoe did not fit. I could not return the shoes because: 1. They don't do returns for custom made items (which all items are) 2. Nothing received more than 7 days prior can't be returned 3. The product has to defective and then you forfeit 25% of your money.
I will look for another Greek gear company with a better return policy.

This company is not legit. It is not an official greek gear company. The products are cheap. Furthermore, shipping personalized products take over 30 days, the communication from start to finish with the customer service reps have been extremely disappointing.

After all of the disappointment in not receiving my personalized gift from a thoughtful family member, I finally received it but the personalization was wrong. I would not recommend this company.

I ordered one item for 39.94 on 12/26/20. There was a double charge on my credit card. When I brought to the attention of customer service I was told to take it up with my bank although they only found one order in my name, address and email. I did not authorize the second charge but they do not take responsibility for the error. I even sent a screen shot of my bank statement showing double charge. They say it's my fault.

Their sizing is inconsistent and they do not accept returns. I ordered two shirts in the same size. One fit perfectly the other was huge and was obviously unisex (which was not stated in the listing or I would have ordered a size down). When I emailed them to return it they stated I could order another one for 50% off. They will never see another dime of my money.

I ordered one sweater (stock colors, no upgrades,) on March 26th, they had not even processed my order until April 2nd, for a rush order that was supposed to arrive in 3 days! Customer service just sent me a FAQ link! Don't trust them.

Great Family business! Great Customer Service! I am a middle school teacher. I order lots of personalized t-shirts, stocking caps, banners, stickers, and school memorabilia to use for open houses, parent teacher conferences, school auctions, character education, etc... The employees are always so helpful and work hard to get our orders out as efficiently as possible. I love this place! I will never go anywhere else! #Greekgearrocks

Ordered a Kappa Robe for a gift. The quality of the robe was horrible. Came in a generic package with the Kappa symbol on it. First time ever receiving something of this poor quality from this site, I'm extremely disappointed to find out that I'm stuck with a cheaply made robe that I refuse to give my friend as gift. Because they don't accept returns no matter the circumstance.

I ordered a sorority jacket from them. When I received it I was very disappointed. Poor quality & the sorority emblem is so small I can barely see it and it doesn't fit. Not true to size. They do not accept returns. Gave me the option to buy another of the same jacket with 30% off. That's crazy. Have to cut my loses & move on. Thankful i only lost $70. Don't use this company.

I ordered 2 items from this company. There was a mix up with the shipping address at first and after several email communications over a period of 2 months, the address was corrected and they told me the items had shipped to the corrected address. It has been another 3 months and only one of the two items was delivered to me. I had reached out to them several times during the past 3 months requesting a refund and they refused, saying that the items were on the way. This last time I requested a refund of the item that was never delivered, they told me that because the address was incorrect at the beginning of the order process, that they would not give me a refund. This is unacceptable, especially since the address was corrected and I received one of the items! Very frustrating.

As others have mentioned, if your item is defective, too big, or not as pictured, you return the item at your own expense and then they still do not refund the entire purchase price. I paid $30 for a tshirt that came with print that was so faint you couldn't see it on the color tshirt they offered. I sent it back at my own expense and then was refunded a seemingly random amount of $21. After this transaction I will absolutely not purchase from them until they change their return policy to include free returns and/or full credit for price paid.

Greekgear.com and Express Design Group have been one of our GO-TO organizations for all of our athletic apparel, and specialty items. Joe and his staff work hard to provide us excellent service from design to delivery. We will continue to work with them on a regular basis and would recommend them to anyone who will listen.
-Belleville East HS Athletic Department

I ordered 2 jerseys. The material is see through. The coloring of the letters on the back of the men's jersey is different from the color around the neck & sleeves. So tacky, it was a gift but I'm embarrassed to give it. Was offered a 25% discount on my next order, as if I want to willingly waste money on products of poor quality. I attempted to leave a review on their page, TWICE, and it's been deleted. I will NOT be recommending.

I ordered a shirt and it was way too small. Did not want a return but exchange and they said no returns on items Because they cannot resell. Its a greek website and the shirt is a greek shirt with only Sigma Nu letters. No school named, no personal additions. Why can this not be resold on a greek gear website. Terrible thing to do to a customer.

I communicated with Amber at Greekgear that I needed my item shipped to me on a certain date. I paid an enormously amount extra for the shipping only to not receive my item. I actually just checked the tracking on the item and it's not due to ship for another 2 days. I just wish these people were honest about shipping before I paid for the items. Secondly, there is no live customer support, you only receive one liners from someone behind the computer. Very disappointing to say the least!

I ordered 3 products from this company for my daughter in celebration of her pledging a sorority on 8/22/20. It appeared the ship time was 7-10 days at the time I checked out, which seemed fair. I was notified on 8/27 that the color of shorts I ordered were on backorder until January so I had to choose another color. My daughter did not end up receiving 2 of the 3 items until 9/16 and the XL t-shirt appears to be a youth or toddlers shirt (image attached is their shirt next to another XL t-shirt she has. Also come to find out via the packing slip and no other form of communication, the shorts in the new color are on backorder until mid-November! Now I am challenged with reaching someone from this company. They do not respond to the "text only" number, or emails, or online. I am beyond disappointed! NEVER, I repeat NEVER order from this joke of a business!