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Greentoe

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Michigan
1 review
0 helpful votes
Follow Mike F.
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I ordered a GE washer/dryer combo from Greentoe (GE PFQ97HSPVDS) and was immediately dissatisfied with the unit (drying and wrinkling issues). The Greentoe return policy states that returns are allowed within 30 days of delivery, but after a month-long battle to initiate a return I am now stuck with a very expensive unit that doesn't even work as well as my regular old washer and dryer.

Date of experience: December 14, 2023
Washington
1 review
13 helpful votes
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This is not a legit
November 21, 2020

I had the exact same experience as another reviewer. Placed an order for a TV during thanksgiving period. The offer was accepted but it had been in process for days. I tried to contact customer service and I got no response. In that period of time, the price for that TV dropped lower on Amazon and Costco, and I could have had it delivered and set up. Don't fall for something too good to be true.

Date of experience: November 21, 2020
California
1 review
1 helpful vote
Follow Pietro R.
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Took almost three weeks to get a TV. All the way from
Jersey to San Diego. Saved $200. They say it will be here Christmas Eve. Ordered Dec 8th. Be wary.

Date of experience: December 20, 2023
California
1 review
1 helpful vote
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Either retrain or let him go. Pushy and ineffective. Nothing like a used car sales experience. Trying to leverage a $100 difference into getting me to overpay for a TV. * unprofessional and overall terrible representative of greentoe brand. This being my first experience, I'm not comfortable about moving forward. No thanks, avoid.

*Personal information redacted by admin

Date of experience: July 12, 2019
Arizona
1 review
10 helpful votes
Follow Shuja M.
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Ordered a x900h 85 for $2200. I got the offer accepted. The money was charged. It's stuck on shipping, contacted Greentoe and they responded 3 days later that it will be shipped X date. X date has passed. Another email sent, still waiting response.

Their phones are down or so they chose for them to be unavailable by phone. So basically they took the money and have little contact now.

Date of experience: April 5, 2021
Georgia
1 review
4 helpful votes
Follow Akhil P.
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Bad Experience
September 10, 2020

Bought a LG Refrigerator via GreenToe for $1900 including taxes.

Issues:
1. Had selected in-house drop but the people who came to deliver said only curbside was covered, reached out to GreenToe and they happily blamed it on the seller, initiated communication and no response till date.
2. In a weeks time, the price fell down by $180 (thanks to Labor Day), reached out again asking for a price match. Again GreenToe played "We just felicitate" card and passed the buck to the seller, even seller was selling it for $180 less but no response.

I dont like companies who do not stand by their services, i will probably pay more but not buy from GreenToe again!

Date of experience: September 10, 2020
Washington
1 review
7 helpful votes
Follow Drew W.
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I bought a dishwasher and microwave for our kitchen remodel. We saved about $150 on the dishwasher ($850 instead of the $1000 that most places sold it for), and about $35 on a microwave that we got for $465 instead of $500. If you're buying big-ticket items, it can add up. The only minor concern is in regards to timing. We had a cushion because we were buying in advance of our remodel, but if you're in a pinch, you might find communication a bit lacking. That said, I don't think it's Greentoe's issue... I think that is more on the retailer that ultimately sold us our products.

Date of experience: January 25, 2021
California
1 review
13 helpful votes
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Not for some photo gear
November 30, 2018

I have a Fuji XT2 and wanted to get another lens, 56mm f/1.2. Online prices are 899.99, i. E. $900. Greentoe says save 10% to 40% in their advertising. The best counter offer to my $851 was $879, an about 2.5% savings, plus the hassle of multiple rounds of bidding.

Bottom line, If you know what you want, and it something that does get discounted, you might get a deal (seems like TV sets fall into this category) but Fuji lens are not in this category.

Date of experience: November 29, 2018
California
1 review
7 helpful votes
Follow Xuejing Z.
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Ordered a kitchen range at a great price. After about a week found out they couldn't come through on deal because of high cost shipping to me in Hawaii. Promised a refund in 7-10 days... didn't get anything, Called again and same promise and same no result. Called again same promise and same results. Now I cant get a person on the phone when I call...?

Date of experience: January 10, 2022
Florida
1 review
7 helpful votes
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On 12/30 I "got the deal" on a new camera body and the price was good (2 stars); no tracking, no updates, in the dark until my Amex was charged ten days ago. I'm still waiting.

Date of experience: January 29, 2021

Overview

Greentoe has a rating of 2.7 stars from 96 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Greentoe most frequently mention customer service and credit card. Greentoe ranks 4th among Price Comparison sites.

service
35
value
33
shipping
34
returns
17
quality
31
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