• Greentoe

Greentoe

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Overview

Greentoe has a rating of 2.5 stars from 97 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Greentoe most frequently mention customer service, and credit card problems. Greentoe ranks 7th among Price Comparison sites.

  • Service
    32
  • Value
    30
  • Shipping
    31
  • Returns
    14
  • Quality
    28
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
9
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How would you rate Greentoe?
Top Positive Review

“Great TVs with solid prices”

Danny G.
9/25/18

Heard about Greentoe on Reddit and was skeptical at first, like any other person would be. They're actually legit and provide a fantastic service. They work with stores and haggle for the best price to sell to you. Much cheaper than any big box retailers. Comes with original warranty. Lighting fast shipping and amazing customer service. Honestly, can't recommend this place enough.

Top Critical Review

“Counteroffer = full retail price”

Joe S.
9/4/21

Don't waste your time or give them your payment info. Not a legit offer site. I submitted an offer for 15% off, and received a counter offer for full retain price, which I can get from any other online seller and my local store today.

Reviews (97)

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Reviews that mention popular keywords

customer service (10) counter offer (5) 3 days (3)
Thumbnail of user georgea968
Arizona
1 review
1 helpful vote
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December 10th, 2021

Greentoe delivers what they promise. Genuine items from authorized dealers and everything with warranty

Products used:
A Sony 65" OLED TV

Service
Value
Shipping
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Thumbnail of user sojournt
Massachusetts
1 review
6 helpful votes
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April 3rd, 2020

I'll admit, when I first learned about Greentoe I was skeptical. There's definitely an element of risk involved -- their middleman approach makes ordering, shipping, and follow-up more complicated. However, my experience ended up being great, from offer to order to delivery. The Greentoe staff I interacted with were friendly and responsive, I got a great deal, and my item arrived quickly and in great shape. I was waiting to see how this first time went before considering Greentoe again, but now I'm definitely interested in purchasing through them in the future.

Thumbnail of user erice168
North Carolina
1 review
1 helpful vote
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June 18th, 2019

Purchased a 75" LG TV via an accepted offer. Communication was great and they contacted me to get some more information which I was hesitant at first since this was my first transaction. Shortly afterwards received shipping information and then set up date and schedule for Delivery. Delivery was very smooth. Will try again!

Thumbnail of user williamg737
Washington
1 review
8 helpful votes
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February 7th, 2020

Your mileage may vary since Greentoe is essentially the broker for several other retailers, but my experience was superb. I placed a bid on new Sony headphones and was accepted within a day. Shipping took place almost immediately and I'm now enjoying my new headphones at a fraction of retail cost.

I have no experience with returns but the contact I had with Greentoe customer service was positive. The money you save is worth the unorthodox process of ordering.

Thumbnail of user vikramk15
Massachusetts
1 review
3 helpful votes
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April 7th, 2020

The price was very competitive, and the TV arrived in lesser than 5 business days. I don't think there was any risk involved with the purchase at all and feel comfortable shopping through Greentoe again.

Thumbnail of user margarett27
California
1 review
2 helpful votes
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July 9th, 2014

Green Toe offers a revolutionary shopping approach: name your price of the product you want to buy and Green Toe will search for a qualified retailer who can match the price! This is simply brilliant! The current shopping categories are photo, home theater, baby, appliances and musical instruments. Hopefully they will be expanding to more categories soon!

Thumbnail of user stevef1123
Florida
3 reviews
1 helpful vote
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April 27th, 2023

I have been looking for a new LG G2 Tv for a house we will be moving into in a few weeks. I have been following the prices and saw Greentoe had one on offer over $1k less than anywhere else.
I paid by credit card to make sure I was protected. Ordered Wednesday, on Friday the order was confirmed. They took my money that day. Over a few days I received text messages with updates.
Today 14 days after my original order the TV was delivered. Everything was great.
No complaints and I will be ordering another one shortly as I did want two but wanted to check things with the first one.
Happy customer here.

Products used:
83 inch LG TV

Service
Value
Shipping
Quality
Thumbnail of user johna1899
Arizona
1 review
3 helpful votes
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February 7th, 2020

Recently purchased a new TV from greentoe. They got me a great deal that beat every other retailer I could find and made sure the process went smoothly.

I was a bit worried about shipping but the TV is in perfect condition. Couldn't have asked for a better experience.

Thumbnail of user edwardj151
New York
1 review
0 helpful votes
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June 26th, 2019

Got some camers gear at prices better than I could find on any deal sites. Quick shipping after deals are made. I would recommend trying to make an offer of you have a couple days to shop around. My first counter offer came in within hours and I went back and forth for a couple days and we struck a deal. I will use greentoe again.

Thumbnail of user robl251
Georgia
1 review
7 helpful votes
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March 21st, 2020

Put in an offer for a new Sony camera. Got a counteroffer the same day. After looking around some more for any better deals, I decided to accept the counter. The price ended up being slightly less than buying the camera used, after factoring in tax and shipping. I was able to track my shipment through the Greentoe site all along the way and the camera was delivered as expected. The retailer included a copy of the receipt and a personal thank you note. I would definitely use Greentoe again for future purchases.

Thumbnail of user raulm48
California
1 review
0 helpful votes
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October 4th, 2018

I ordered a tv through Greentoe and it was delivered in pristine condition. Working with the Greentoe team was always seamless and efficient. I generally received a response from their team within 12 hours if I had any questions. 10/10 would do again!

Thumbnail of user cravensleepwalker
Virginia
1 review
1 helpful vote
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April 30th, 2023

I can't speak for the typical "bidding" system, but I can speak about the new "Greentoe NOW" system. I was just searching Google for a built in BBQ Grill when I spotted a price that seemed too good to be true, almost entirely by accident. I nearly skipped right past it, but I decided to do some research. Mixed reviews about the results, but it was definitely a real website so I decided to give it a shot and placed my order. That very same evening I received an email confirming my order was received. I was still skeptical but hopeful and excited. Long story short I got my grill 2 days later and saved a total of $1400.00 price, tax and shipping on a grill that every dealer said they couldn't deal on!

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Value
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Thumbnail of user asema5
Illinois
1 review
1 helpful vote
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June 22nd, 2019

I purchased a new 75" tv through Greentoe. This was my first purchase through them and I was pleasantly surprised with the whole experience. There was excellent communication through email, and shipping was very fast (and free! Well they don't charge extra for shipping... what you bid/pay includes shipping and taxes, so no extra charges). I received my tv within 3 days. Very happy for now!

Thumbnail of user surenderp2
Washington
1 review
3 helpful votes
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January 22nd, 2021

I purchased canon eos rp camera just before Thanksgiving and I am loving it. The camera is really awesome. Greentoe was able to ship the product on time. I found the better deal here. Looking forward to doing more business with greentoe.

Products used:
Canon eos rp With 24-105mm stm lens

Service
Value
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Thumbnail of user patrickt182
Florida
1 review
0 helpful votes
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December 3rd, 2019

We've been looking to update our camera, and after doing some research I set my sights on a Sony A6400. I put in my offer and after a few days, received a notification that it was accepted... paid, got prompt shipping confirmation and it arrived brand new in box! I've already started recommending Greentoe to others!

Thumbnail of user erics424
Colorado
1 review
1 helpful vote
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May 18th, 2018

I used Greentoe.com to get a great deal on a LED TV. It worked really well. I saved $200 and I cannot be more pleased with the ease of use and great service. I am now looking for a camera and hope to save around $150. Great site!

Thumbnail of user gwenl34
Arizona
1 review
0 helpful votes
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June 17th, 2019

I bought a camera on here after being referred by my bf who used Greentoe before. I made offer on 3 cameras total. They came back with 2 counter offers. I didn't receive the counter offer for the 3rd camera, due to unavailability. Greentoe contacted me to let me know about the issue. They also follow up with emails in a timely manner every time I emailed them about the purchase. Furthermore, when I told them I needed the camera before a certain date for an event, they provided me with 2-days shipping so that the camera would come in time. I'm very happy with their service. Will continue to use and recommend Greentoe for my friends and family in the future

Thumbnail of user ann18
New York
1 review
1 helpful vote
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June 27th, 2019

If you find an awesome deal on whatever you are looking for; Greentoe may be able to get you a better deal. I've bought a TV and Camera Lens from Greentoe. I've been able to save an additional 10% on top of that years best price for the product. Give it a go and save you some doh.

Thumbnail of user willd98
Illinois
1 review
1 helpful vote
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January 23rd, 2021

Came across Greentoe by accident and decided to give it a try. Made an offer for a Sony camera and got the price I was looking for. Then did the same for a lens and again got a very good price. The delivery went smooth and without a hitch. Will definitely use Greentoe for major purchases.

Products used:
Camera,lenses.

Service
Value
Shipping
Returns
Quality
Thumbnail of user rueyh1
Virginia
1 review
2 helpful votes
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December 8th, 2021

I ran into Greentoe online and found that they were selling new TV's at a bidding rate. I received a hefty discount for a brand new tv, and the process was seamless. Received my tv in a little over a week (considering it was Thanksgiving, so it took a little longer).

Products used:
TV

Service
Value
Shipping
Quality
Thumbnail of user vitaliyu2
Missouri
1 review
1 helpful vote
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June 18th, 2019

Placed an offer for Sony A6400 with 18-135 lens kit. Took a little bit, but after counteroffer I purchased $1299 kit for $1150. Order was delivered within a few days with receipt from seller who is official Sony dealer.
Had a few emails from Greentoe's customer support with follow ups during and after transaction. Will definitely use them again

Thumbnail of user thinhn3
Washington
1 review
0 helpful votes
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June 27th, 2019

I was skeptical at first when purchasing an expensive camera on this website. Turn out that it is all on the up and up. The company reached out to me after I received my order to ensure that everything is working, and the delivery was smooth sailing. It was, and I am a happy customer.

Thumbnail of user rajp106
California
1 review
2 helpful votes
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October 2nd, 2022

Greentoe proved to be absolutely unresponsive and worthless once they match a merchant to a purchase. Infact making frudulent claims in inventory. And when we had a problem with a damaged unit you are on your own. They won't respond to any customer support request or even their ceo. They seem poorly equipped to high value goods they are brokering.

Tip for consumers:
don't use them

Products used:
refrigerator

Service
Value
Shipping
Returns
Quality
Thumbnail of user dyates95
Georgia
1 review
1 helpful vote
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January 22nd, 2024

Zero accountability or support. I suspect that this site works as intended and is fine some of the times; however, if any issue (delivery or otherwise) arises, then you are completely screwed. The ultimate seller blames it on the carriers/delivery companies, and they use 3rd tier providers so it is impossible for the customer or the seller to get anything other than an automated response.

In my situation, I ordered a new TV but the carrier attempted to deliver the incorrect TV about 8 days after the date of order. Following that failure, seller continued to assure me that the carrier would reschedule the delivery with the correct item... this never happened. When I cancelled the order, the seller would refund the purchase price only upon their receipt of the item back from the carrier. Mind you, this is of an item that was never delivered to me. I have no faith that the carrier (who could neither deliver the correct item to me or reschedule delivery of the item to me) will be able to return the item to the seller. So in this instance, the Seller and Greentoe want me to take the risk that the carrier will return the item to seller/Greentoe. For a some minimal savings on a TV, this platform is not worth the risks and headaches.

Service
Shipping
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Thumbnail of user hungd10
Illinois
1 review
2 helpful votes
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September 27th, 2019

When your offer got accepted, dont be happy so soon. My offer got accepted and money is charged then they can cancel and remove it from accepted item with reason retailer accepted by mistake :) atleast they refund lol, any scam website can do the same thing. Very bad experience from my first accepted offer.

Thumbnail of user andrewk291
andrew k. – Greentoe Rep

Hi Hung,
As we said via email, one of our partners accepted your offer by mistake. It was one thousand dollars lower than the price they would sell it for. Your order was refunded immediately and we offered you a rebate as an apology for the mixup. Mistakes like this are very rare but do occur and we give our partners the same benefit of the doubt that we would had you entered an offer that was a thousand dollars higher and then contacted us saying it was a mistake and you wanted to cancel.

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Name your price on camera bodies, lenses, bags, pro lighting, photography accessories and more. Our network of authorized retailers is waiting to hear your offer. No grey market, all USA authorized retailers.

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Thumbnail of user andrewk291
andrew k.

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