• Greentoe

Greentoe

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Overview

Greentoe has a rating of 2.5 stars from 97 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Greentoe most frequently mention customer service, and credit card problems. Greentoe ranks 7th among Price Comparison sites.

  • Service
    32
  • Value
    30
  • Shipping
    31
  • Returns
    14
  • Quality
    28
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
9
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How would you rate Greentoe?
Top Positive Review

“Great TVs with solid prices”

Danny G.
9/25/18

Heard about Greentoe on Reddit and was skeptical at first, like any other person would be. They're actually legit and provide a fantastic service. They work with stores and haggle for the best price to sell to you. Much cheaper than any big box retailers. Comes with original warranty. Lighting fast shipping and amazing customer service. Honestly, can't recommend this place enough.

Top Critical Review

“Counteroffer = full retail price”

Joe S.
9/4/21

Don't waste your time or give them your payment info. Not a legit offer site. I submitted an offer for 15% off, and received a counter offer for full retain price, which I can get from any other online seller and my local store today.

Reviews (97)

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Reviews that mention popular keywords

customer service (10) counter offer (5) 3 days (3)
Thumbnail of user bills671
Tennessee
1 review
0 helpful votes
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June 21st, 2019

This was my first time trying GreenToe and found it very easy. Placed my bid for a 65 inch Samsung Q80R tv and it was excepted in hours. Saved quite a bit of money. Communication with support was fantastic. Delivery was smooth with no problems. TV was received within a week of placing my bid. Will recommend and use in the future.

Thumbnail of user jeremys601
New Jersey
2 reviews
2 helpful votes
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January 22nd, 2021

I purchased a TV on Greentoe and couldn't be happier! I got an amazing deal and the product shipped quickly. Their Support team was very responsive and helpful as well! I can't wait to watch the Superbowl on my new TV!

Products used:
TV

Service
Value
Shipping
Quality
Thumbnail of user scottm703
Tennessee
1 review
2 helpful votes
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July 5th, 2019

Two friends of mine had already used this service so I had no worries that it was legit. I ordered a 75" LG nano TV and named my own price. I got a message that if I added a payment method it would be more likely to be accepted. I added my paypal info and about 30 mins later it was accepted.

It sat in accepted for a couple days and I sent an email to care to ask about it but then the payment came out and it shipped the next day. Overall timeline, I ordered on Monday and had my TV on Friday. I did have to go to the shipping center to pick it up to avoid having to wait over the weekend but that was my choice so I could watch it right away.

Thumbnail of user xuejingz
California
1 review
7 helpful votes
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January 10th, 2022

Ordered a kitchen range at a great price. After about a week found out they couldn't come through on deal because of high cost shipping to me in Hawaii. Promised a refund in 7-10 days... didn't get anything, Called again and same promise and same no result. Called again same promise and same results. Now I cant get a person on the phone when I call...?

Service
Thumbnail of user patrickl187
New York
1 review
15 helpful votes
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April 15th, 2019

Bought a Sony camera, no invoice paper, send emails couple times, never responded, so I can't return it because no receipt. Then I dispute that transaction, and all the FxxKer show up now, response the email and give the receipt, then I ask for return, because I am satisfied with each the service and quality... well now greentoe said: their return policy is 30 days, you pass the day so can't return it... WTF

Thumbnail of user timc557
Pennsylvania
1 review
0 helpful votes
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November 27th, 2019

I was shopping around for some time for a new OLED TV. I decided to make an offer with Greentoe to see how good a deal I could get (from an authorized dealer). I received a good offer on the tv I was looking for but sales tax was killing the deal for me. A Greentoe customer service rep reached out to me to further assist and was able to find me the best price on a tv with no tax and free shipping! Once my offer was accepted, I received timely updates on order and shipping info. I then received my tv about 3 days later with no issues. Overall it was a great experience and I would highly recommend Greentoe.

Thumbnail of user johnb2676
New Jersey
1 review
0 helpful votes
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June 14th, 2019

I ordered a Bosh dishwasher last month and couldn't be happier! I got a great price, from an authorized dealer, and delivery was very quick. The Greentoe Customer Service team was very professional and quick to respond to my inquiries. I highly recommend Greentoe!

Thumbnail of user europeanmosaics
Florida
1 review
0 helpful votes
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March 2nd, 2024

Using totally unreliable shipping service my tv was traveling twice and returned will never use again

Service
Value
Shipping
Returns
Quality
Thumbnail of user mikef1943
Michigan
1 review
0 helpful votes
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December 14th, 2023

I ordered a GE washer/dryer combo from Greentoe (GE PFQ97HSPVDS) and was immediately dissatisfied with the unit (drying and wrinkling issues). The Greentoe return policy states that returns are allowed within 30 days of delivery, but after a month-long battle to initiate a return I am now stuck with a very expensive unit that doesn't even work as well as my regular old washer and dryer.

Service
Value
Shipping
Returns
Quality
Thumbnail of user pietror11
California
1 review
1 helpful vote
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December 20th, 2023

Took almost three weeks to get a TV. All the way from
Jersey to San Diego. Saved $200. They say it will be here Christmas Eve. Ordered Dec 8th. Be wary.

Service
Value
Shipping
Thumbnail of user charisseh6
Texas
1 review
1 helpful vote
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June 18th, 2019

This is my second purchase from Greentoe and 3rd time making an offer. I recently bought a Tamron 24-70mm lens and am very happy with the final offer that I accepted. Lens came quickly and in great condition, and much lower from any other store offer I could find online. Highly recommend Greentoe and the customer service they provide!

Thumbnail of user terrancer25
Missouri
1 review
2 helpful votes
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March 9th, 2020

I was shocked when I placed my order on Sunday and could have received my TV on Wed. I scheduled for a Thu delivery and received a box in perfect condition and a TV with no issues.

An overall great experience at a really competitive price, I would order again without question.

Thumbnail of user patr135
California
1 review
1 helpful vote
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July 3rd, 2019

I've purchased my last Camera and Flash via Greentoe and Both times it has been great Customer Service and great deals.
I highly recommend Greentoe to everyone I know that wants to buy products.

Thank you Greentoe!

Thumbnail of user forrestz1
California
1 review
0 helpful votes
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June 21st, 2019

Purchased one of LG's new 55" OLED TV's and was honestly a little skeptical based on the price I got. But the TV arrived from an authorized retailer and warranty was registered with LG successfully.

Honestly, I don't have anything bad to say here. Got a great price and the TV is 100% legit. And it's beautiful

Thumbnail of user purcellj44
Minnesota
1 review
0 helpful votes
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November 11th, 2023

I have made two purchases through Greentoe. Both have been excellent. Although I was a bit apprehensive at first the proof is now in, and I highly recommend anyone to try this service.

Tip for consumers:
It works, shipping times vary depending on reseller. I was in no hurry, sound bar delivered in 4 days, TV took 10 days

Products used:
LG C3 TV. JBL Bar 1000

Service
Value
Shipping
Quality
Thumbnail of user taylorb309
Utah
1 review
1 helpful vote
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January 24th, 2021

I've gotten amazing discounts on high-quality products from authorized dealers, specifically on a Samsung Fridge, Microwave, and Oven. We're satisfied with all of them.

Products used:
Oven, Microwave, Fridge

Service
Value
Shipping
Quality
Thumbnail of user tomh890
Tennessee
1 review
36 helpful votes
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January 29th, 2020

THIS IS A SCAM! Don't waist your time. On January 3 I submitted an offer for a Sony OLED 65" TV and it was accepted January 7. Now 3 weeks later, while my account still indicates my accepted offer is "being processed", I have heard nothing from the company and my many attempts to contact them via email and telephone have been completely ignored. In my opinion, the positive reviews found online must be submitted by Greentoe stakeholders.

Thumbnail of user michaelg1597
Vermont
1 review
2 helpful votes
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December 10th, 2019

I purchased a LG C9 65 OLED at the price I wanted.It arrived as promised new and unopened from a factory authorized merchant w full warranty.
Outstanding!
Wholeheartedly recommend
Best,
Michael

Thumbnail of user michaelc1743
Ohio
1 review
0 helpful votes
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June 26th, 2019

I've used Greentoe 3x to save hundreds of dollars on new photography equipment. It has been an easy, trouble service and I plan to use it in the forseeable future.

Thumbnail of user erikj46
California
1 review
0 helpful votes
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June 15th, 2019

End to end an incredible way to buy an LG OLED TV, I had a great experience from start to finish and got a deal so good it was almost unbelievable. Support was spot on and even registered the TV with the vendor for full warranty coverage.
Keep up the great work!

Thumbnail of user whate7
Illinois
1 review
2 helpful votes
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March 21st, 2020

Was ordering a lens but someone suggested I check out green toe. It seemed a little odd to me but my buddy and others online vouched for it. Got what I wanted at a great price~

Thumbnail of user navidk5
Georgia
1 review
3 helpful votes
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March 6th, 2023

FRAUD. I ORDERED A WALL OVEN ALMOST THREE MONTH AGO. IT WAS SUPPOSED TO BE DELIVERED IN 6 WEEKS. NOBODY EMAIL OR CALLED. AFTER 8TH WEEK, I EMAILED THE WEBSITE, AND I WAS TOLD THAT I HAVE TO WAIT AT LEAST TWO MORE MONTHS. I ASKED FOR REFUND, AND THEY INSISTED TO REFUND MY MONEY TO THE ACCOUNT THAT I HAD ALREADY CLOSED COUPLE MONTH AGO. THEY CHARGE FAST, BUT NEVER EXPECT TO RECEIVE THE ITEM OR REFUND. WORST

Tip for consumers:
RUDE

Products used:
NONE

Service
Value
Shipping
Returns
Quality
Thumbnail of user seanh267
California
1 review
1 helpful vote
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February 8th, 2020

I bought a Sigma 14-24mm DN, $1130, cheapest every where. I tried before with $1150, but I didn't get it. So I think if you need something in this site, you should keep trying.

Thumbnail of user dannyf75
New Jersey
1 review
1 helpful vote
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March 21st, 2020

It was easy to place bids and quick to get responses. Overall, the process worked pretty smoothly, and Greentoe was always checking in to see how their service is.

Thumbnail of user tomm638
Arkansas
1 review
22 helpful votes
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December 12th, 2018

I put an offer in for an LG TV, and received a response minutes later saying that, if I upped the offer a couple hundred dollars, it'd be accepted immediately. I did so, and provided my credit card info, but several days passed and nothing seemed to happen. I contacted support to ask when I'd find out who the vendor was, but received no response. I little while later, I inquired about cancelling, and again received no reply. A few days later, I received an email asking for more personal information because their fraud check failed. It felt suspicious to me, so I cancelled my credit card and purchased from an authorized dealer on eBay. After writing my initial review (which has since been edited), I was contacted by Green Toe and assured it wasn't a scam. I think they are probably legitimate, and might give them a chance to redeem themselves in the future, but the communication snafu cost them this sale. I was going to delete this review, but I decided to edit it with a neutral rating and provide insight into my experience, which I hope might help future customers and Green Toe alike.

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andrew k.

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