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    Grindr

Grindr

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Overview

Grindr has a rating of 1.4 stars from 183 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Grindr most frequently mention customer service, drug dealers, and fake profiles problems. Grindr ranks 21st among Gay Dating sites.

  • Service
    44
  • Value
    44
  • Shipping
    18
  • Returns
    23
  • Quality
    37
Positive reviews (last 12 months): 11.1%
Positive
1
Neutral
0
Negative
8
View ratings trends
16
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How would you rate Grindr?
Top Positive Review

“Account banned”

Alex B.
3/5/20

Recently grindr banned my account with no specified reason of it. I did not violate community guidelines. But i can not log in or make a new account at all. I contacted grindr support and they said that the ban will not be lift. Dose anyone know a solution?

Date of experience: 3/5/20
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Top Critical Review

“Deadly”

Daniel R.
12/5/24

Grindr is dangerous. Met the wrong group of gays, who were using meth. So I fell prey. 6 years of he'll on earth. Went from snorting it to injecting it like that. You start to have sex for drugs. It is horrifying if you are under age and you are on, Grindr deleted immediately I've almost been killed. I've been catfish so many times. Or it's a trap and you get killed that way.

Date of experience: 3/6/13
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Reviews (183)

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customer service (18)
Thumbnail of user michaelm6011
New York
3 reviews
0 helpful votes
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December 12th, 2020

Basically the worst. Where to begin? Respect is given and (handsomely) paid (and ohhhh my how expensive Grindr+ costs!) for this atrocity app - the first of its kind me thinks. Technically it buggy AF. It crashes constantly and "lost chats" is so common it should be a pre loaded 'saved phrase' feature. This gay legacy is stacked with users who are whack: catfishes, time wasters, bullies, bluffers and bots.

I can attest that yes good dudes and times are to be had on the platform, but they are few and far between. You (or some Jack-off) will waste countess, precious hours of your life - usually during a time of dire need (and vulnerably) when you genuinely were seeking satisfaction and socialization. The app has killed many young homo's swagger, their social skills and decimated the culture of cruising and nightlife industry. However, Grindr is not intrinsically a bad platform or novelty, but would the world be a better place without the orange scourge: ohhhhh Yes.

Date of experience: December 12, 2020

Thumbnail of user damianw49
Pennsylvania
1 review
2 helpful votes
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January 2nd, 2022

Pros-i like its free and very few are nice, cons however I don't like how some people there are distant and only care about themselves most of the time on there, it's not good for meeting, I live in area with not much ppl in my town, however 20 miles away is a big university, some of them college guys are not good ppl and are money users, most of ppl(the college university $users)on grindr would have sex with pretty much anyone, however they get mad at you because they want you to do what they want you to do, I haven't done illegal stuff on grindr and won't do it.

Date of experience: January 2, 2022

Thumbnail of user ronaldwallsmd
Pennsylvania
1 review
0 helpful votes
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February 18th, 2024

Grindr has gotten worse and worse. Now, I reach out to 1 person then endless commercials. Horrible s

Date of experience: February 17, 2024

Thumbnail of user jeffreyr460
Louisiana
1 review
0 helpful votes
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April 4th, 2020

https://grindr.en.uptodown.com/android/download/*******
Grindr previous version works better that latest version

Date of experience: April 4, 2020

Thumbnail of user robw473
Australia
1 review
5 helpful votes
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May 2nd, 2022

Grindr autobarn is a money maker for the company.
The staff say sorry lots but don't mean it.
Site should be investigated for criminal offences, stealing money and personal information.
Poor service don't waste your time.

Tip for consumers:
Stay away from them all together

Products used:
Unlimited

Service
Value
Shipping
Returns
Quality

Date of experience: May 2, 2022

Thumbnail of user paulh1761
Australia
1 review
4 helpful votes
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January 29th, 2021

This grindr app is becoming so frustrating to use. As a free member I have no issues with watching short ads to help keep grindr free however now you can no longer browse in privacy because most ads come along with full volume sound and now going for more than 10 seconds, further more ads that won't closer and when they do just go to another ad. Clearly their bots don't work very well either so many and constantly profiles messages and taps either fake, escort/massage or leading to external sex sites. Constant app updates that never seem to resolve other issues on the site. It's certainly not the way to inspire me to pay for a membership to a site that is so unstable

Service
Quality

Date of experience: January 29, 2021

Thumbnail of user wesleyt32
Illinois
6 reviews
11 helpful votes
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April 23rd, 2019

Works as it should. I've never had any trouble with getting banned or my pictures having to be censored etc. I will say it is rather buggy and the guys on here are rather shallow but as an app is not terrible. I've used it since they launched and they've done a long way. Their prices for premium membership is absurd however and I won't pay it. (20 bucks a month)

Date of experience: April 23, 2019

Thumbnail of user nunziof
Texas
1 review
4 helpful votes
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October 1st, 2019

If you like constantly getting messages from fake accounts, I'm talking 30-40 times a day, then you'll love grindr. For every real person that contacts you, there will be 99 that are fake. How do I know they are fake? They use the same "Hello handsome, where are you from? I'm Billy, from Chicago, looking for a life long relationship" script every time they contact you. I can tell within 2 or 3 sentences that the account is fake. Grindr just says report and block them, but this had gotten 100 times worse in the last six months.

Tip for consumers:
Drive your car down the highway at 65mph, open your window, and throw your money out the window. A MUCH better value than Grindr.

Products used:
Grindr Xtra

Service
Value
Quality

Date of experience: October 1, 2019

Thumbnail of user ryandd
Georgia
1 review
1 helpful vote
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April 20th, 2023

I have used grindr for several years and it has been a good safe source for hooking up with random men - HOWEVER the useless and annoying ads and games.are it difficult to enjoy the site. Can someone PLEASE help with the endless ads my gosh I'm on here for fun not to see your endless freaking ads that all or most of your viewers have no interest in - please for God sakes end the ads!

Service
Value

Date of experience: April 19, 2023

Thumbnail of user jeremyt68
Ohio
1 review
6 helpful votes
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February 21st, 2019

I created an account and within 2 weeks, they banned me without factual reason. My experience with Grindr has not been great since things cost money to use the app or you do not find what your really looking for. Images can result to ban or will not allow you to update. They are not the best site to utilize, don't waste your time and try something that actually works.

Date of experience: February 21, 2019

Thumbnail of user johnj345
John J.
Australia
1 review
5 helpful votes
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January 24th, 2017

This app would have to be the worst one out there for the genuine guys looking. Fake profiles, fake pics, rude users, and now bloody talking adverts as well !! Think I'm off to a gay bar, coz I know I can get laid there !!

Date of experience: January 24, 2017

Thumbnail of user mikem614
California
1 review
3 helpful votes
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January 26th, 2018

I don't know how photos, headlines and profile content get reviewed but there is clearly a lack of consistency to what gets allowed and what does not. I cancelled my paid membership after seeing several profiles advertising for sex with dogs - I reported dozens of times, only to see those same profiles reappear. Also, their complaint process and request for support is ridiculously arduous. Clearly they don't want to hear complaints.

Date of experience: January 26, 2018

Thumbnail of user lawrencet21
Maine
1 review
7 helpful votes
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May 7th, 2017

So, my account was suspended, apparently because I didn't follow the guidelines. I never wrote anything inappropriate in my profile nor would ever publicly post a nude picture. I've only been on it for like 2 weeks! I contacted them and after reviewing my account they re-implemented it. Then shortly after going back on it, surprise, I was banned again! After reaching out to them, their response was: "Your account will remain permanently banned" and that they can ban people for no reason.

Date of experience: May 7, 2017

Thumbnail of user jamesr994
Australia
1 review
5 helpful votes
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September 8th, 2019

I'm so disappointed with Grinder app,,,, I've stated many times in detail concerning imposters with a false army story and images making contact with me,,,, then all those guys who wish you to log in with a credit card for security purposes before we meet,,,,, it's all smoke and mirrors,,, I'm sure I'm not the only man experiencing false profiles with bad intentions,,,. I've laid out a complaint with no response,,,,,, this app does not insure honourable men!

Date of experience: September 8, 2019

Thumbnail of user gerrys42
Michigan
2 reviews
4 helpful votes
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June 27th, 2019

I was a paying member for a year and played by the rules. Therefore I renewed my membership for a second year. Halfway through my membership, I received a notice that my account was banned. No explanation, no reasoning, no help. Arguing and pressing was futile. Grindr hid behind policy stating they protect their customers, yet leaving me to feel like a predator. Which I can assure you, I'm far from it. I'm certain I'm the victim of identity theft or some strange circumstance of falsification. Nonetheless, Grindr stated that when you're banned, you forfeit your membership fees. No reimbursement or pro rated refund. I'm not saying don't give Grindr a try. But if you're considering a paid membership, go with monthly or 6 months. In case you're wrongfully banned, you won't forfeit a whole year's membership.

Date of experience: June 27, 2019

Thumbnail of user emanueld26
Spain
1 review
3 helpful votes
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October 20th, 2019

It is inadmissible. They delete my account with no notice, directly as a depreciable dictator (maybe because they are in China style as their owners are from there). I denounced to customer service several times about the massive accounts making spam and prostitution. They might find it profitable all the dirty business and my voice was bothering them, so they closed my account. It is a shame. Where are my rights as a consumer, I pay for a whole year subscription and now with no previous advice, they decided to delete my account, and also with no proofs or similarly. It is a shame, we all should fight towards the goal this kind of app business works more transparently, respecting the consumer legislation. Thanks for reading my review.

Date of experience: October 20, 2019

Thumbnail of user chriss396
GB
4 reviews
9 helpful votes
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May 7th, 2016

An abysmal mess slow annoying and slow. You'd be far better avoiding the rude and nasty and just not interested people who hoover around this site. Go to a bar or join a social group it will be miles better than this awful attempt at geo location chat app. It wont even let you log out so you end up stuck with it till you delete the app

Date of experience: May 7, 2016

Thumbnail of user justind166
Florida
1 review
7 helpful votes
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May 22nd, 2019

I believe Grindr should be shut down. As much people are physically hurt/jumped, raped, molested, robbed, drugged, lied to, cheated on, drama created, deceiving, underage, kidnapped, murdered, and I can keep going on. This app should be banned from everywhere! This app is not only killing people, starting addictions, drug trafficking, human trafficking and from ruining relationships to destroying families. This app is truly a Zero star. Thank you everyone for reading this and be safe and take care.

Date of experience: May 22, 2019

Thumbnail of user ashs20
GB
1 review
4 helpful votes
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July 4th, 2017

It is the worst, the most racist and discriminating gay app on earth. I have come across tons of profiles which showcase their torsos [headless images] and even the butts and they are all passed the "moderation check", while I had tried a number of times uploading similar image and they keep rejecting it.

I strongly believe those bloody racists staffs working in front of their computers are the racists ones and bloody daft. This would be my last membership with them and would never come back to this bloody app!

Date of experience: July 4, 2017

Thumbnail of user alexb636
Netherlands
1 review
27 helpful votes
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March 5th, 2020

Recently grindr banned my account with no specified reason of it. I did not violate community guidelines. But i can not log in or make a new account at all. I contacted grindr support and they said that the ban will not be lift.
Dose anyone know a solution?

Date of experience: March 5, 2020

Thumbnail of user paulg599
GB
1 review
5 helpful votes
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May 7th, 2019

I've been a member of Grindr for years & never had any problems. Suddenly I have been banned, despite repeated requests to reconsider John in customer support refuses to help or listen to my plea of innocent. I have never abused the guidelines nor sent any messages that would violate their policies. I don't know where to turn next, help anyone!

Date of experience: May 7, 2019

Thumbnail of user charlesj17
Florida
100 reviews
130 helpful votes
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February 22nd, 2021

I have never used a gay dating site. I am 66 years old and just broke up with my partner. I joined Grindr because I knew my partner had used the site. Boy, was I naive. Most of the participants wanted to meet at my place only. Sounds like a great way to look over my residence for future burglary! And some participants sounded like trash. Maybe I'm living in the past, but with all the other comments I've read from other reviewers, it sounds like Grindr is a trap and a snare.

Tip for consumers:
Don't. Pure garbage filled with deceit, lies and hidden agendas.

Products used:
Gay Dating

Service
Value
Quality

Date of experience: February 22, 2021

Thumbnail of user markb1330
Idaho
1 review
4 helpful votes
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August 26th, 2019

Grindr banned my account. I contacted customer service and Jay said I was soliciting other sites. I explained they must be mistaken and to re-examine. He replied that ban will stand, and they can ban for any or no reason. Very disappointed in their bad customer service. Wouldn't recommend this site.

Date of experience: August 26, 2019

Thumbnail of user kukum1
Czechia
1 review
5 helpful votes
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December 30th, 2019

My account has been wrongfully terminated. I tried to contact the Customer Service via email and via the app itself, but they just shut down my tickets (that's what they call the cases every time you write to them) and refuse to answer my questions. I had Xtra membership purchased and after the termination I demanded a refund for unused months of that membership. The Customer Service refused to acknowledge my questions and just closed every question I have sent without any answer from them. So rude and fraudulent. Absolutely appalling behaviour of this thieving app. You pay a year of membership and then they arbitrarily cancel your account without any explanation and won't refund your now useless membership you had paid in full and their Customer service refuses to even talk to you to explain what is going on. Terrible rip off and fraud this whole app! Do not buy anything from them, it's a scam!

Date of experience: December 30, 2019

Thumbnail of user bruces742
Ohio
1 review
2 helpful votes
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December 27th, 2021

This app is mostly a thinly veiled front for prostitutes, drug dealers, con artists and scammers, and Grindr itself is complicit in such behavior with its uneven and biased enforcement of its so-called community guidelines.

Tip for consumers:
Don't waste your money on the paid subscription. For that matter, don't waste your time on the free subscription.

Service
Value
Quality

Date of experience: December 27, 2021

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