Groupon

I purchased my first Groupon recently, a 3 course meal at a 4 star deluxe hotel in Mayfair worth £60 and in all honesty, I've had better airline food!

I like a good deal the same as the next person, but when you buy something which is on offer, you expect the same quality as if you were paying full price but at a reduced discount otherwise it's not an offer. What you don't expect is served a sub par meal which reflects the actually value of what you have paid!

As far as first impressions go, I'm now going to be very sceptical on any future purchases made with Groupon

I used to love groupon, however recently comparing prices(for goods) to other retailers, especially amazon.com, Amazon still has lower prices for the same products. Pay attention buyers! Don't get me started on services! I purchased a Groupon for a hair salon and came out paying more than double the amount of the Groupon after services were provided. Be sure to call the restaurant or Salon before purchasing to see what is REALLY included because apparently the fine print isn't completely specified. AND when you want to leave a comment/question on groupon it has to be approved before it is posted. Just so you know not all questions/ comments or listed on the app/website.

I would give Groupon zero stars if I could. They have the worst customer service I have ever dealt with. They have a so called "groupon promise" which makes you feel comfortable buying from them but this "promise" is nothing more than BS! The representative was extremely rude to me and when she put her supervisor on the phone he was just as rude and completely sided with the first lady who was totally unacceptable. I have been using Groupon for years and now I will never purchase anything from them again. What a horrible company.

When a merchant has staffing issues (who doesn't these days) and cannot honor the Groupon for months, you are out of luck. No Groupon refund. No reissue. Groupon customer services says, "Sorry," "Sorry," "Sorry," but Groupon policy seems to say tough luck, sucker! Sure, Groupon says, you can use the value at that merchant (which whom you have no relationship) but which would result in your paying full price--half for the Groupon and balance to the merchant. My mistake.

Buyer beware! They canceled my purchase without reaching out to me. When I asked why they did that I was told that the tickets I purchased were sold out. If they were sold out why did you sell them to me? I contacted the venue and they were in fact not sold out. These tickets were for an event for my son's 13th birthday and due to the fact that I'm having to wait 7 days for the refund to occur I am unable to repurchase the tickets. Had they reached out to me and offered to refund with Groupon bucks which are available immediately I would have been able to salvage my sons birthday party. In response to my complaint they said they could offer me $5 to make things better, that's just insulting.

I am not review person giving review first time as felt this pathetic customers service they providing to customer, they will disconnected your call and laos your chat if you ask for refund.

Any very rude

As a small business owner, Groupon definitely takes advantage of their reach. I highly advise against part entering with them because the support is horrible and 50% of your earnings before all of their "promos" is absolutely ridiculous. I literally ended up loosing money by allowing customers to book via Groupon.

I have recently given groupon a second chance and in the 4 months I've been back with them I've had wrong products, reflexology that could have been done by a car mechanic and the list goes on. I called to seek compensation for their mistakes but all they do is tell you to send it back and reorder again. I said so let me get this straight... your mistake and you want me to use my time free of charge to correct your mistake with no retribution. The supervisors read off a script and could care less about their customer satisfaction!

I get daily emails from these people. Annoying. Sometimes they have some good deals, or at least what looks like good deals. I recently ordered one of those robot vacuum cleaners at a great price. It was delivered on time and it worked just fine for about two weeks. Now it doesn't work at all. I emailed Groupon customer service and their response was to tell me that I was on my own. Maybe I should contact the manufacturer of the device. That's not what I wanted to hear.
I would say stay away from Groupon Goods.

Groupon used to be great and was slowly growing but now it's not about local restaurants and deals so much - just lots of junk you can find anywhere on the internet. I think a lot of the items are sold by Groupon themselves. ALWAYS check the actual retail price listed online for an item. You'll find that Groupon jacks the price up on their retail listing, which makes it look like you're getting a really good deal... NOT. I miss the old Groupon.

Booked a trip to Azores for 10/3. Never heard back from Azores express and when I contacted Groupon, they told me to hold off 3 to 4 days because they were probably just backed up. Never heard from Azores express at all so when I finally did, my return flight was no longer available. So basically Groupon deals, even though it includes rt airfare, you have nothing reserved after you have paid and the airlines is focusing on filling the seats with the more expensive travellers. Shady practice!

I absolutely love Groupon! I'm a Groupon junkie! I usually buy services not goods but I found an extremely good deal on custom superhero pillowcases that I decided to purchase for children with cancer with the word fight on them from Qualtry.com. Now it does state shipping is separate but that's it! You go to their site, purchase your items and punch in your code. Then you see the $27 dollar shipping which is USPS standard shipping. Okay 5 pillow cases does not cost $27 to ship. Package came today. It was all of $7.00 shipping cost! So watch out if you buy a product through them.