GrouponReviews 5,291

This laptop says on the label that it is supposed to be touchscreen and it's not. So they lie on the labels and send you something totally different.

They won't give me back my money, even though the merchant for the Groupon can't fulfill the service.

The Priority Pass Groupon offer is not what it´s supposed to be.
Don´t buy! You will finally have to pay the yearly membsership.
Groupon is not willed to refund any money.

I was charged twice for tickets I purchased. I even showed them proof on my credit card statement. Said sorry can't help you. At least give me four tickets since I payed for them. Beware of them. They'll give you the runaround till they figure you'll wear down.

The chat is horrible and the experience. I used to live on Groupon and recommend to so many. The last few years I have just used for travel. I will no longer use nor recommend for either. Find deals locally direct!

This was a scam. I didn't save anything at all. Paid full price just gave 1/2 to Groupon for no reason and 1/2 to the merchant who actually did the work. Would not recommend and tried getting some type of refund from Groupon and of course not. What a joke!

So bad customer service
Scam me and they didn't help me
I never use Groupon again I'm not recommending this app

Paid for membership but coupon did not work and there is no customer service to get your money back or fix the problem

Really appalling customer service. I received a damaged product (which happens) but the customer service following has been rude and unprofessional. Please do not use this company, so many negative reviews.

Worst company ever! Don't buy! You'll never get a refund even if you cancel within the terms! Lost $1200!

Purchased four Groupons for canvas prints for $75.00. The Groupons said when you click on the redemption codes you will be taken to the vendor's website. Not a chance! I spent a half hour on Google to find the website and it has a completely different name than shown on Groupon. None of the redemption codes worked after uploading the pictures. Emailed Groupon, they refused a refund stating the purchase was non refundable. Didn't say that before the purchase only in the fine print after the purchase. I have called and emailed the vendor no less than four times and each time have been told to email them a screenshot showing the redemption codes being rejected, which I have done. Vendor has quit responding. Complete rip-off! NEVER EVER AGAIN!

I paid for 2 a day las vegas go city pass. It worked for the first day and the whole second day of the vacation was declined reading invalid error I am still not compensated for the malfunction of their app I have lost out on half of my vacation events due to them not taking care of this I paid $400 for 2 days for my two children and myself the customer Department said it will be seven full days before they can do anything putting me out of our entire planned events I'm very disgusted with Groupon and lack of customer care. I will not be using them ever again

Its not worth advertising on groupon they take 50% off the revnue not only that groupon also makes business pays for extra promotions, meaning if you put a $100 ad and 50% off on it, then its $50 left, on that $50, groupon will take 50% leaves you with $25 on that $25 groupon may even deduct for promotion that groupon creates. What a business to exploit

I contacted Royal Agape Day Spa on 4 separate occasions over 1 weeks time to schedule an appointment for a Lymphatic massage after purchasing from Groupon. No return calls. This is the second time this has happened to me but with a different business. I contacted Groupon and have about 8 emails back and forth with them which has still not resulted in my money back. I provided proof of all my outreaches and no return calls. They continue to encourage me to reach out to the vendor, or they share they are escalating the matter but it seems like they are trying to avoid giving me my money back. I am highly upset and the level of avoidance from Groupon regarding this matter is outrageous. They have now minimized their credibility and will never receive any of my business again. It's really disappointing that I was the customer and ripped off and yet I am being held responsible. There's no way this company should be able to get away with this!

I have had many fun excursions when using this website. For example lavender field farm visit in Virginia. Peach picking in Demarest Farms in NJ for the summer.

I recently bought several Groupons for meal delivery subscription services. They've each been impossible to use, and I've followed the instructions to the letter. In every instance, something has gone wrong and I haven't been able to use the voucher.

So far, I've eventually able to get it resolved but it's taken a lot of time and I'm
Not done sorting it out. At first I was able to communicate with a Groupon representative via e-mail, but they got rid of it. Now you have to communicate via a form which is virtually impossible.

Not worth it and there are better ways of getting discounts. I won't buy Groupons again.

Groupon does not refund back to your original form of payment. I had trouble purchasing the Groupon for my location and kept getting the Groupon at another city instead. When I requested a refund due to this issue I received Groupon "bucks" instead of credit to my bank card. Spent a day trying to get $120 back to my bank account and still dealing with customer service. Don't waste your time…you'll lose a day by trying to save money.

I went o to Las Vegas and paid for a burlesque show. The show was cancelled and I did not get a notification. When asking the venue for a refund, they said I needed to contact Groupon who sold the ticket. Upon contact, they refused to refund me for 1. Not cancelling the payment within 24 hours of purchasing (because I can foresee the future) and 2. They told me to read the fine print. I did and it said nothing about refunding a cancelled show except they will notify the buyer of the cancellation. Which they did not.
They are still refusing to refund me my money.