Groupon

PATHETICCC... groupon is the worlds most F**kALL site. They are scamming people. Their distribution network is extremly pathetic. They never refund your money and take you for a ride with a stupid excuse "our servers were down" "our net wasnt working" "our office dog ate the computer wires" thats how lame they are... screw you groupon and your services... i hope someday a better company will buy you off for peanuts and take a $#*! on your agreement papers...

I had a problem with a Gropon purchase, and I tried to talk to customer service. It is only online, they were not able to help me, and I lost the money. I kept asking them to explain what they could do, and they went back to try to get me to deal with the local businesses, which were not able to assist me since it was a groupon. This is the second time that Groupon has not been able to assist me. I canceled the app, and I will never buy anything with Groupon. I did not save money; I actually lost the money and needed to buy the deal at a regular price since I promised my kids to go kayaking. Sad, but for last time.

I've been to a number of restaurants with a friend who uses groupons, and they're NEVER worthwhile.

First, the day is almost always limited to Mon-Thu - that's not too bad, though, as that's at least made clear up front. However, it is also almost always the case that the menu offerings are restricted (in ways often not made clear) and that, when all is said and done, we'd have been better-to-much-better off, in terms of real value, NOT using the groupon.

IN PARTICULAR: Keep in mind that, since you've essentially paid beforehand, the restaurant has much the upper hand in terms of what it decides to dole out in the way of value. For example, we used a groupon for a 'tasting menu'. Although we paid $65 each, the portions were ridiculously small, and it was completely clear from the menu and from the people around us that we'd gotten a pretty lousy deal.

On 12/15/16 I puchased 2 tactical flashlights from GroupOn. It is 12/20/16 my items still have not shipped and Group On posts a FedEx tracking # which is invalid and cannot be found at FedEX site. Reason it cannot be found is because GroupOn has not shipped the items. Custt Ser reps and supervisor lie and say that FedEX system is having glitches and not updated. Reps and supervisor have no authority to check when item will ship or expedite shipping. Honesty is not a priority at Group On.

Purchased A Getaway Deal, Day 1. Received Groupon almost immediately. Contacted the Deal Maker, and they asked for my number so they could return my call. All futher attempts to contact Deal Maker went straight to Voicemail. Day two same no return call. Day three contacted Groupon was informed this is normal since so many people buy the Deals and the Deal Maker becomes overwhelmed.

Was told they would contact Deal Maker and I would be contacted. Day four noyhing. Day five nothing, contacted Groupon again was told to give it another 48 hours. Day six Deal Maker called. Could not get dates I originally requested had to compromise and book a month later and only did so to not lose my original purchase since Groupon seemed reluctant to extend any refund.

WILL NEVER buy a getaway from again. BAD DEAL!

I had a problem with a merchant and it was not resolved. I booked an eyelash extension and when I arrived at "Narotique Spa" they did not follow my scheduled appointment time and I waited 20min without complaining. Then they said they could start the service but they would need to interrupt the service for 40 minutes to attend another client who was not from Groupon, had no scheduled appointment, but who they "needed" to attend to. I told them that was unacceptable after I had been waiting for 20 minutes. They told me to reschedule or ask Groupon for a refund.
I called Groupon and told them that I did everything that is in the Groupon policy but the Groupon attendant said that was not possible to refund my money back directly but that she could give me Groupon bucks. I don't want Groupon bucks because I don't want to buy anything else for Groupon if this is the businesses you are representing and how you treat your customers.

I ordered a package on the 9th of December and it said that it would arrive on the 15th. It didn't arrive and I patiently waited checking my tracker and my emails only to find that once I contacted FedEx that the package was shipped back to the sender because they had difficulty finding my address. Not only did they not inform me that the package was returned to sender (complete b. S.) I contacted them and I can't receive the package before Christmas. One would think that a company as big as Groupon could handle package problems. I will not be purchasing products through Groupon any longer. -Thanks for ruining Christmas.

I purchased a gift certificate through Groupon. I did my research of the 3rd party and felt very comfortable with the purchase. When I entered my groupon code I then was made aware that it was only a discount card and not a gift certificate which I purchased. I attempted to contact Groupon via phone and they do accept phone calls. I then attempted to contact them via live chat agent and found that Groupon is never online. I filed a complaint with the Groupon and a Zander L responded. They would not refund me and they would not provide a contact # or a last name of who I was speaking with. Only Zander L which is the most made up name ever. Groupon will rip you off bottom line. I have filed a fraud charge with my bank and reported them to the BBB. I will never do business with them again.

They sold me a PowerBank that DOESN'T work for $15.
There are website that sell this same product for $5. You can go to www.alibaba.com and search for various items - including iphone cases, powerbank and many others. You will get to see the REAL PRICE of the product.

GroupOn buys bulk of items from China websites, including Alibaba, and resell them for 400% profit easily. But they don't check the quality of products, so you end up paying $hity product.

Ebay, China websites and Groupon says "14 day delivery" past.
Well, they put order after 1 week and deliver in 1 week, so there goes the 14 DAYS RETURN after PURCHASE!

Are you $#*!ing kidding me?

Groupon is horrible.
I used to love buying things on groupon, but my recent purchase from groupon made me never gonna to use it again.
I bought a couple deals for outdoor activies, such as rock climbing and archery class and was planning to use it, but due to car accident, i was not able to do those activities, therefore i requested the refund. I tried to call groupon, but they rejected my requests. They told me there is NO REFUND what so ever unless there is ''UNSOLVABLE'' issue with the business. I didn't even know what they defined as unsolvable issue. In addition, they have the worst customer service ever. I was yelled by the customer representative and also the supervisor. I would never ever buy anything from groupon again. So if you want to buy groupon deals, THINK TWICE.

I received a gift from a relative for Groupon. I could not redeem the gift by the code. I spent 3 days trying to resolve the issue. I was told the person that purchased the gift needed to contact. She had no success either. We asked for a phone number and I was told they don't presently have that. I asked for the CEO's address and they couldn't give me that. I googled the CEO phone number and address. The phone was constantly busy. I tried the chat and they were going to charge me a $1 which was refundable to solve the problem which I did not do. Who pays money to resolve an issue where I can't redeem the gift I was already given. Would not recommend that anything be purchased from Grou0pon.

If I would, I would give this company a zero stars. Horrendous customer service with no accountability towards their employees who purchase Groupon items under customer's accounts.

ANGRY!

I put in an order, then get an email saying they cancelled it because they thought it was fraud. The email said "If you believe this order was incorrectly identified as fraud or you have any questions please reply to this note or email us at *******@ideeli.com." but gave no phone number. I replied to the email, saying it was incorrect and stupid me, I placed another order, even changing the credit card I used. THEN I get ANOTHER email saying my order was identified as fraud, and was cancelled. Ok, so I am glad that they are weary of fraud, but RESPOND TO THE EMAILS I SEND BACK! Horrid customer service! These items I ordered are limited time offers (if you know the site, this is old news) so I'm so disappointed and upset. Needless to say, I will not be spending any more time or money on this site.

WITHOUT PRJUDICE and in my opinion:
I have just been told, we should have followed up on an order sooner and as such, they would not give a refund. I have then noticed the history of this company and I noticed they have defaulted on agreements on numerous occasions and kept the money. I have contacted the supplier and they confirmed they did not get the money that Groupon kept it.
There is a pattern forming where they non-supply and then keep the monies.
I have taken legal advice.

I have ordered a product through groupon called the Magic Decanter which is a red wine airator thing to apparently make red wine taste better.
I ordered it over a month ago now and I still haven't received it. I've contacted the Magic Decanter company and no response. I've emailed Groupon twice and no response, I've phoned numerous times and NO ONE ANSWERS!

Their customer service is APPALLING.

How do i go about getting my money back and reporting these two outrageous, money grabbing companies that need to be shut down?

If anyone can help or has had a similar experience, please let me know.

Had good experiences. Until I had a PROBLEM! I have purchased and returned from this site many times in the past without issue - if item didn't fit etc wasn't the sites problem BUT now that I spent a $150 on an item that didn't arrive as described and with missing parts I have tried to reach customer service to NO AVAIL. I was promised an initial response in 24 hours hours but stated they usually respond in less than 4,,, well over 30 + hours for mine and then there their answer was. Send pics of the defective item ---- ok fair... I did SO 2 DAYS AGO still NO response. I am giving them 24 hours before I dispute charge with credit card... what a waste of my time! I shop a lot of sample sites and I have had NO or little issue with their customer service on bad or defective items or returns. First and as far as I'm willing shop LAST bad experience I want with this site!