Groupon

DO NOT BUY GROUPONS! I bought a groupon for pilates classes using their mobile app, and the next day received two emails -- one for the pilates (stamped 9:51 a.m.) and the second for a car wash (10:05 a.m.) which is nowhere near my home. I tried live chat twice, two phone calls (one hung up on me), one supervisor. They said this often happens when purchasing via the app, but would not issue a refund. One hour later, I am very aggravated. So now AMEX will just cancel everything. No groupons ever again.

I ordered a groupon a couple of weeks ago. The business said they would only honor it if I ordered through groupon. I did and they wanted to charge me full price for my pizza. They had my phone number but just made the pizza and sad groupon did not show I paid. I am 74 y/o and had to give them almost all of the money I had. It was a horrible experience and I refused to take the pizza. Why eat when you are crying over it. Never again.

Groupon is a joke. So not even worth 1 star. I bought $500 tickets to seaworld and they expire July 11 2023 and park wouldn't leather in and said they were expired. Kids are upset. Groupon only has live chat. O ly saying sorry and will respond in seven days? Kids upset. My sister passed away this time last year and I couldn't go and gave them to family who could use. I'm so pissed

My account got hacked and multiple groupons were purchased. Even though they were listed as pending, I could not cancel them. No phone number and the "live chat" simple escalates your problem and leaves you waiting. After starting a 3rd chat I was finally informed that I would be emailed with a resolution after waiting over an hour. Meanwhile, all of these Groupons are still pending, potentially costing me thousands of dollars. I did disable my payment account, but no one will confirm if that will work as the groupons already went through.

I returned 5 dresses in Jan. 2016. It is now March 4 2016 and I have not been credited. I have the tracking number and have confirmed it was delivered in Jan. Plenty of time to give me my credit. I have tried for weeks to get someone to respond to my emails, no response.Don't even try to call you can not get through on any number. I am very disappointed and feel that Ideeli's customer service is in much need for a new manger. Does anyone know what I can do to get my money back. They have the dresses and my money. I feel very cheated M. Allen

This is the worst online shopping portal i have ever seen. I ordered 3 items and that too one month back and its not yet received. However the estimated shipping date in the beginning itself was too far from the date of my purchase. Now they have even crossed their own deadline without even informing me. Also be very careful when you are buying some stuff from Ideeli becoz if you want to refund the item back, they will not return your money rather they will store the same in store credit of Ideeli acct, so now u will suffer again purchase something from them.

TERRIBLE customer service, buyers beware. I ordered and paid for an
IPad Air 32 gb and they sent me a 16 gb and refuses to exchange for the correct product... makes absolute no sense to me. Even if out of stock they have the capability
Of buying the correct model from any retailer out there but they refuse and couldn't even
Give me a reason why. Will never shop at groupon again.

Groupon has refused to deliver a parcel, to just off the qld coast and cancelled my order without contacting me beforehand.
They are the 1st online shopping store that I've heard of that doesn't deliver Australia wide.
My home is easier to access than outback rural Australia, Australia Post carry goods here 5 days a week to our Island post office, yes we have a full functioning post office here. Goods can also be placed on barges and ferries and met at the jetty, couriers also come here with bulk loads.
I ordered goods that were a need for a renovation, not a want, I ordered in good faith that when I entered my full address I was still able to utilize the delivery option, and pay.
The local council already treat people here as 2nd class citizens, now I've found and online store that does the same. Shame on you Groupon.

I would absolutely put negative stars if possible. RIP OFF and their customer service is HORRIBLE! They are so rude and treat you like you're stupid. I accidently purchased something twice and immediately cancelled after a month it was still pending and so I reached out to the customer service chat. They said that I could only get a refund if I cancelled within three days- well that's what I though I had done since what I clicked was the only option on there. Then when I asked why my "credit" (the only thing they could do) was $10 less than what I purchased, they "ended the chat". Such disgusting customer service!