Groupon

I paid for 2 a day las vegas go city pass. It worked for the first day and the whole second day of the vacation was declined reading invalid error I am still not compensated for the malfunction of their app I have lost out on half of my vacation events due to them not taking care of this I paid $400 for 2 days for my two children and myself the customer Department said it will be seven full days before they can do anything putting me out of our entire planned events I'm very disgusted with Groupon and lack of customer care. I will not be using them ever again

Booked a trip to Azores for 10/3. Never heard back from Azores express and when I contacted Groupon, they told me to hold off 3 to 4 days because they were probably just backed up. Never heard from Azores express at all so when I finally did, my return flight was no longer available. So basically Groupon deals, even though it includes rt airfare, you have nothing reserved after you have paid and the airlines is focusing on filling the seats with the more expensive travellers. Shady practice!

I absolutely love Groupon! I'm a Groupon junkie! I usually buy services not goods but I found an extremely good deal on custom superhero pillowcases that I decided to purchase for children with cancer with the word fight on them from Qualtry.com. Now it does state shipping is separate but that's it! You go to their site, purchase your items and punch in your code. Then you see the $27 dollar shipping which is USPS standard shipping. Okay 5 pillow cases does not cost $27 to ship. Package came today. It was all of $7.00 shipping cost! So watch out if you buy a product through them.

I used to love this site. The customer service has completely ruined it for me. The last straw was getting a wrong item in the "right" package, which was very was odd and when I reported it the entire interaction was about how they can't give me the thing I actually ordered because of the " nature of business" too bad. No alternatives offered or recognition that I have spent a ton of money there as a paid member. I relate to all the people reporting a condescending reply. Anyway, there are plenty of other options out there that just got my money. **deleting app**

Made a purchase on Groupon, a couple of days later I received a shady email concerning Bank card I used, saying "bank was suspending my usage" and to click link in email, they couldn't spell either... did not open and when I addressed it with Groupon they sent me an email asking for everything but my entire card number which is suspicious in it's self. They should be able to check out the entire transaction via their system by just my name.

I purchased 4 tickets to an exhibit - intended on using them but my family has been dealing with a very serious illness. The exhibit is still there, and is still ongoing but my tickets are no longer valid due to their "fine print" - which means i am OUT $120.00. When I ask where my money went to, i get the same song and dance, too bad, so sad, better luck next time response. I will NEVER use them again. RUDE, arrogant thieves.

After multiple negative experiences with Groupon I'm finally fed up. Orders never arrive in a timely manner. No tracking information. Things arrive broken/not functioning consistently. I have now been waiting for an order for nearly a month. If it ever does arrive I am going to have to have it forwarded to my current location as I had to return to graduate school for the start of the new semester before the package arrived. This package has yet to be fulfilled according to the information available online. Do not shop with groupon until they get their act together again, if you do, prepare for disappointment.