Groupon

I purchased a three night stay at Royal Decameron In San Juan, solely because it said adults only! That was a lie! Groupon needs to do a better job at confirming what they are advertising. I advise to you all before purchasing a reservation at any hotel, go to the Hotel website and call them. Also read the reviews. Not making this mistake again! My husband and I wanted to relax and we couldnt because of all the crying from kids:

I Purchased a haircut and highlight on Groupon. Next day contacted the company and they do not have any availability until 11/13/18 because they are at their satellite location. Try to contact customer support, there is no number, no email address and website is not working for me to contact via chat. It keeps telling me My coupon does not work. I find this unacceptable. Don't know what to do now and I spent $220 on something that I can't use until a month later. Which I don't need then.

Before purchasing check them out. Groupon doesn't have a phone contact. Probable due to fact when you have a problem they don't want to fix it. Business shut their doors and Groupon said they would investigate and get back with 72 hrs. Never happens. Then you CHAT again and again. They promise G bucks (credit) but that took 3 times of chatting and about 3 plus hours before 1 person finally helped. DONT DO IT. They completely ignore their own guarantee!

Item promised to be delivered in a week. Its now almost a month later and item has still not turned up. Have spoken to customer services each time but they don't actually provide a service. Just keep saying that they have escalated it and I will get an email. It is late already - way too late (intended as a birthday present) so why do I have to wait another 10 working days (yes - two weeks) just to escalate my complaint? I know what's coming - will have to wait another stupidly long time to get a refund. Just don't bother buying from them.

I ordered 3 clothing items at once from Ideeli, and they all arrived in one bulk shipment in perfect condition. Tracking of the package was from the exact date projected on the site. It took under a week to arrive, so I was quite impressed.

I just booked a 2-night stay at a London hotel (complete with daily breakfast and tickets to a nearby attraction) through Ideeli travel. I'm a little nervous about how the whole package will pan out, but I figured with such a seamless first experience, it was worth a shot.

A few months after my son died, I purchased a photo blanket groupon so I could make a remembrance blanket for my eight year old grandson, using pictures of him and his father. My daughter and I spent in excess of 20 hours attempting to load the pictures, using two different computers. It would never save and allow us to complete the process. The Customer Service at the company was never available and we were unable to resolve the issue. So, I requested my $16 back from Groupon. They refused. Never use them. If there is an issue, you lose.

Be Way of discounted oil change offers. They're not cheap! I and my daughter have used it(my daughter didn't know about my experience). They offer the very basic oil change-read the fine print very well- if you get anything that is any different from what the coupon said you will get charged enormously higher prices than if you went to a regular oil change store(i. E. synthetic oil because car manufacturer says it has to be synthetic oil even after I told them I've used regular oil all the time prior and no problem)

Atlanta Photographer got $70,000 over nite. GREAT?

Is this a problem?

According to her deal:

Assume she has hour setup/travel per.
Add one hour for shooting.
Add hour to get to next session.
Add half hour to make dvd.
1+1+0.5=2.5 hours for $49 or $19.60/hr not too bad

But if you are the last one to be shot (1,800 sold) your kids may have graduated.

She has sold 4,500 hours of work time.

Who thinks there will not be a lot of pissed off customers?

I agree with the other reviews. Ideeli was a great site. Had designer plus size clothes. Everyday something new. I checked it everyday. Just went to the groupon site. Ugh, very bad selection. Everything looks like you could buy it at Walmart. To look for plus size, you have to scroll through everything else. It seems like all of the clothes are just different colored knits. If Groupon could see how much they probably lost $ wise. They should consider getting the old Ideeli crew together and do what they did before. Won't return to groupon. It is like a Bad flea market.

I have bought several items from ideeli.com, and I've come to notice that the prices for these things are nothing special. That is to say, a matching or lower price can be easily found through simple google search. What prompted me to write this review was my latest purchase of sunglasses, supposedly made in Italy but they looked more like they were made in China - the overall quality was severely lacking. And for this I paid double the price I could have paid had I searched google for the same "Italian" glasses. What makes me furious is that they decided to make this purchase non-returnable.

I never had a problem with Ideeli until I mistakenly mailed them an item that I mean to return to another site. Getting anyone to tell me where this item might be in the warehouse would probably take an act of God. Countless emails and requests for assistance have gone ignored. Their "customer service" telephone number is an answering machine that is ignored. I can only imagine where my $400+ item is, but I would not be surprised if someone took it home with them.

I love seeing the amazing deals that I can score. But when there is an uncontrollable emergency, this company ranks # 1 in being inconsiderate. While our world experience a pandemic, the citizens like myself have been restricted from non-essential travels. Due to the timeframe, Groupon refused to refund me. I requested a manager, two different customer service representatives informed me that there was no such. Eventually I reached out to the CEO, I then received a response from " a manager"! Wow, I was instructed by two reps via text chat that this was impossible. Eventually, the manager was able to give me credit which I accepted. There should have been consideration regarding this worldwide pandemic.

Some good deals available; grant you that. Most deals for businesses you might not do business with otherwise; not so good. Discounts change frequently through sales and coupons but they manage to end up at about the same end cost (the deal is a marketing gimmick).
Customer service is a nightmare. Phone support is message saying go to our web site and help yourself. Link after link are dead ends, landing you at their first support page. Every phone number you find says they don't support phone support and go to their web page.
I have been charged twice for the same product on the same day on 2 different credit cards. You would think billing support would be readily available... NOT! Spend your time circling through their useless web pages. Even PayPal doesn't know how a customer can contact Groupon for a billing question or dispute. My time is much more valuable than what Groupon is saving in customer support costs. Done with them!

If you enjoy paying $18.00 for the privilege of trying on ill-fitting merchandise, then returning it at your own expense, this may be the place for you. But I'd have to be a masochist to continue shopping here, when I can go to a great discount retailer near where I live and try on as many items as I want for FREE. Just received two uncomfortable not well tailored items; paid $10 for shipping and was forced to pay $8.00 to return, since you cannot return the way you choose, and you only receive a free return if you agree to park your money at Ideeli (how convenient for them!) in the hope of repeating the process some time in the future. Never again!