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Groupon has a rating of 1.6 stars from 5,267 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Groupon most frequently mention customer service, credit card, and fine print problems. Groupon ranks 291st among Daily Deals sites.
This company does not typically respond to reviews
For exactly 120 for a couples massage was not reflected on my account. I contacted groupon and gave them the order number in question as well as screenshots of my confirmation email. Instead of inquiring on the issue they refunded a second groupon voucher I bought for a movie ticket in the amount of 26.45 when I paid 29.45 and skipped out on paying my 3 additional dollars. When I contacted them a third time, my email was blocked. I would have been fine calling and explain this issue but there is no customer service number. Beware of the bs. Groupon is sketchy.
We were so excited my husband was given this as a birthday gift…. The extra expenses have been ridiculous… extra $100 each to fly out from Brisbane… extra costs to sit together on flight… car hire for 3 days cause a very basic motel is not near city, beach, etc…. We were not honoured any of our three Friday and Saturday night options… had to fly out on a Thursday… taking away our income (haven't even gone and down $1060)… gosh I hope our bottom of the peeking order destination is worth it!
In my experience, it offers poor quality in many of the deals.
Very good deals and they always honor the deals. Excellent customer service
Groupon is pretty good, there are some wicker offers on there sometimes.
I went to Fun Station for $15 it was supposed to be 40 go to this website
Plenty of coupons to choose from, and a wide array of businesses.
It's Exciting to see how this company has grown. I enjoy getting great deals from this company!
Why don't businesses just advertise their coupons on Kijiji... Kijiji is free.
If there is ever an issue with the place you go to Groupon is great to take care of you
A great website for great and best deals. Highly recommend to find amazing hot discount deals.
I have used Groupon a couple of times and so far I have enjoyed the experience
Make sure to read the find print (especially the expiration date).
Got great deals to Mexico last year. Customer support is great.
If you have friends this works out, if you don't collect a few bums and it will work out.
Great customer support and great deals. What else do you need?
I've ordered many times and taken advantage of many offers and never had a problem
Never buy from Groupon... they cancel orders after 3 weeks of waiting... never and never
Groupon devalues good businesses. Plain and simple. It is an advertising ploy and thats it.
Gain trust and grow your business with customer reviews.
Groupon is the largest "daily deal" site, selling vouchers for discounted local experiences and services such as restaurants and spas, as well as travel packages, shopping, and a number of other items. Vouchers are purchased upfront and typically must be redeemed by a certain date, after which time Groupons expire. To businesses Groupon markets itself as a way to drive new customers. Groupon is a public company (NASDAQ: GRPN) and is based in Chicago, IL.
