Groupon

I've used Groupon dozens of times and some of the deals are fantastic, HOWEVER, if there's a problem (and there often is) they are nowhere to be found. The site is intentionally designed to have you go in circles and offers no assistance. There's no customer service at all. No number, no chat. If you look long enough you'll find the email, but they make you wait for days for an answer and 9 times out of 10 they just tell you to go back to the beginning. I wish there were another site that offered a similar service, but with people who are professional. DO not use them unless you want to chase them for days and weeks getting reimbursed for the money they took from you.

My wife and I used to use check Groupon every day, it was great, the customer service was excellent and the deals were amazing. We even went on our honeymoon in Antigua using a Groupon and it was amazing. In the last few years they have done a complete 180. They advertise prices that are appealing and then you get destroyed by hidden "shipping fees" and the like in the fine print. I recently bought a $5 photo print to be separately charged $10 by the company for "shipping"... Groupon would have never done this in the past, they have decided to go the route of deception over honesty... I will never shop through Groupon again and will advise everyone that I know to avoid them at all costs.

This is my favourite deals website.
I usually buy only restaurant deals, and I am often happy with my experience. After taxes and generous tips, I don't feel that I save 50%, but I still appreciate a good discount. It's nice to try local eateries that I would otherwise never go to. Sometimes, they offer discounts to very nice places.
I would not buy their products, however. I know Teambuy is selling junk products and I have no intention of finding how good Groupon's products are.

Recently I came up with an idea to have some cosmetic procedures which is not that cheap. Thanks to the certificate I found at groupon i managed to save 50% of the total price. Very cool thing! I'm so much satisfied!

AMC advertised $7.99 per ticket for movie showing, that was not what I was charged. I bought 4 tickets for $11.15 each ticket with a $6.00 fee No deal here I read all fine print I submitted a complaint to Groupon and am still waiting for a response 3 days later. Poor business here AMC and Groupon will th ik nk twice about using them again!

I had been a Groupon member since Jan 2010 and had two separate accounts with them. On May of 2013 I decided to buy a Groupon Goods offer and I received an error that my order could not go through even though I tried ordering the item twice. I then called their customer support (I also emailed them) and was told that my physical home address could not be verified. I tried explaining that I had bought Groupon Goods before and this had never happened. I even asked to talk to a supervisor or manager. I was basically told the same thing from the supervisor/manager and also from a reply to the email I sent them. Not sure what kind of software they are using to verify an address but it does not work as it should. I finally just asked them to remove both of my accounts and they gladly did that without even trying to fix the problem. No more Groupon for me - thank you!

I ordered 3 shirts a pair of jeans and my wedding gown big mistake of my life. The quality of all the items was so poor that I could have gone to Walmart and found better. The shirts were paper thin and wedding gown was the same and it was supposed to be a 300 dollars gown. Should have known better when cost of gown was only $79 dollars. Jeans were wrong size. This company is the worst online shopping experience I have ever had. They won't refund my money. They want to give me store credit now why would I want store credit when their clothes are such poor quality and I will NEVER shop with them again. Their shipping is a scam they charge you UPS rates but it gets delivered by USPS on top of that it takes them months to get your order. Stay away from this company very far away!

They used to be great. Really, they were. But, as they started to offer free shipping and got too big for their britches, the prices went up right in front of my face. I even have snapshots. Additionally, return policies changed from returnable prior to placing item in your cart to non-returnable at check-out. I called them out on it and they have ignored me. I have the snapshots to prove it and sent them to customer service. Really watch what you are doing if you plan on buying from there. I don't recommend. I was a loyal customer for a long time. Their loss. And the one star is for what they used to be like. They don't even deserve that anymore.

I ordered Latisse and the code from Groupon was fake! I literally had to order the product from Skinsolutions MD, and it took a while to get my refund from Groupon! The customer service is so poor, game playing and have such disgusting language comprehension issues! My best advice is to go to the companies directly or Amazon! As for getting a refund, just stay on them strong and get the better business bureau or just go on social media and expose their horrendous business practices! Good luck!

PS: after my nightmare experiences I got my money back from Groupon

I bought form a restaurant more than one groupon and the restaurant redeemed the later day instead of the early one. I called and spoke to Roxanne C and she kept telling me that I can exchange for something else which was not my interests. She would not refund the money or help me to use it in more than 3 days which was the expiration date. The other annoying thing, she kept repeating the same sentence while chatting as if she do cut and paste. So sad that managers can't do anything more than what customer rep can do. The best description to the management at groupon is Robot managers.

In my opinion Groupon is a terrible scam. Please do not ever order anything from them if you expect to receive it. I ordered a string of lights and although they were paid for I never received them. I ordered a pair of blue queen size sheets and received a pair of yellow king sized sheets which were dirty, stuffed back into the plastic bag, and seem to have been well used. I also ordered two children Toys which were paid for and never received. You cannot talk to a person at the company, all you get is a cookie-cutter reply by email which was never satisfactory. The problem was never resolved as a result I am suggesting to other people that they never order anything from Groupon again