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Grubhub has a rating of 1.1 stars from 4,540 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Grubhub most frequently mention customer service, delivery time, and next order problems. Grubhub ranks 211th among Food Delivery sites.
Grubhub is my go-to food delivery service, offering a wide variety of cuisines from local restaurants. Whether I'm ordering lunch for the office or dinner for the family, Grubhub makes it easy to satisfy everyone's cravings. I appreciate the user-friendly app interface, as well as the real-time tracking of my order and estimated delivery time. Grubhub has become an essential part of my busy lifestyle
Check your receipts. Past month Grubhub has been increasing service fee after order delivered when charge posts to account. Food price, tax and tip stay same, but their service fee increases. For example when orders placed fee $4. Final charge then $4.80. How is this not illegal? Beware!
They freaking suck! Don't waste your time! Wasted my entire morning waiting on cold tacos to be delivered!
Please never use this service as it was terrible.The delivery driver threatened me physically. Grub hub did nothing.
Like I said a useless app, caused my phone to crash upon installing. Slow, boggy and full of glitches. Down vote.
Doesn't even deserve one star! Two hours I waited only for them to text me the notification that they cancelled my order. DONT WASTE YOUR TIME, use Doordash or postmates app.
LAST NIGHT IT TOOK AN HOUR TO DELIVER! TONIGHT THEIR DELIVERY DRIVERS GIRLFRIEND RIPPED DOWN OUR HOLIDAY DECORATIONS! ABSOLUTELY TERRIBLE PEOPLE AND SERVICE
This company is the perfect example of businesses still practicing slavery. All drivers are slaves. Get out when you can.
Any CEO that puts politics on the front page is a total idiot! I will never use this service again! EVER!
You suck!
I hope this company goes out of business. But beings it's in Chicago the CEO is likely being praised for his bigoted beliefs.
They deserve 0 star. Blocking accounts without any reason?! Please save yourself some time and check their competitors out.
To eliminate hard working employees because of who they voted for is horrible. I will never use this service again.
Waited 2 hours unable to contact them then they cancelled my order via text. Last interaction with GrubHub
Sorry to say that the quality of their products are truly sub-standard. Do NOT get fooled into spending your hard-earned money with this company.
After waiting over 3 hours received cancellation notice. I have a 5 year old n they cared absolutely none. No remorse or anything.
Fake service. Accepts order. Takes payment. Doesn't deliver. Says money will be refunded in 5 days. That's fraud.
Ill make it short, long wait, poor food, no napkins, paper plates, or plastic forks to eat with, totally $#*!ty.
Driver lied about attempting to deliver order. Extremely hard time giving 100% refund from corporate
https://www.gamefaqs.com/boards/261-politics/*******/*******
Don't waste your money on this company
Grubhub... the wall should have a catapult next to it so we can rid ourselves of narrow minded companies like yours.
Fox news twisted the story around, dude did not threaten to fire anyone. I do think he should offer public apology minimum.
One of the biggest thieves in online ordering. They make their money by steeling customers from small restaurant.
Replaces restaurant/takeaway company phone numbers with their own on Yelp.
Shady business practices, not to be trusted.
Awful. Every time i wait an hour and a half. Won't be using again. Drivers take so long. Customer service is ok.
-------------------------------------------------------------->>>>Your service and employees are trash
They don't deliver on time. Customer service is a joke. Food was delivered 40 minutes late and cold.
Deliver 1.5-2 hours after initially promised time (or cancelled!). This company is $#*! and should be put out of business.
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