Grubhub

Ordered food from Chili's after looking up available delivery at mhy address. I ordered at 6:30 and was told would be to me by 7:55-*8:05. It never came so when I contacted Grubhub they said Chili's never got the order and if I do it now would take 2 hours! Don't order from here!

Here is another company I have given 7 months before I added a negative review. I have never ever called a company so much every day for 7 months just to change my email. It is an entire company of misfits running this company. If you love Tylenol, ibuprofen and headaches, doing GrubHub. We cut all ties. I could take talking to another misfit. You can cc all, call, call, call, call, call, call, call, call, call and more calls and they will never ever get it right. There must be a Candid Camera hidden there somewhere to see people's response to their incompetence. Good riddance. We use DoorDash and UberEats now, exclusively

You'll order food, wait waaaay past the time they quote you, get the wrong food and be told they can correct the order in another hour, even though you already waited an hour and 40 minutes. They'll take your money but don't stand by their service

Ordered food, supplied cell number, they supposedly contacted a disconnected home phone number (not supplied in my order to call if any issues) they never called cell number provided. They did not deliver. Chatted with theee customer service reps ("let me review your order info") who left me at that message three times. Called and spoke to rep who told me they called disconnected number and they would not reimburse or drop off food.

They don't care about you! Was waiting for hour and a half for my order. The driver told me it was the restaurant Grubhub told me it was the driver no one was telling me the truth. They cancel my order and that was it! They never offer anything to make it up to me! I am pregnant waiting for my lunch for an hour and a half. So I will never use their bad and expensive service anymore!

I would give no stars if this was an option. I have ordered with Grubhub 3 times, and all three orders were canceled after I had waited an extended time for my meals. Restaurants have told me that they have a problem with them not picking up orders, so they are sticking it to the restaurants as well. They are the absolute worse, and I will never use them again. On the other hand, I highly recommend Uber Eats. I have never had a problem with them.

Ordered from a restaurant I had ordered thru grub hub before. Driver couldn't find the restaurant and was called by customer service. I told them where it was but they cancelled the order anyway. Waiting for a call from Corporate we'll see if I get one.

I had a fraudulent charge on my credit card to Grubhub! They don't make customers validate their identity when using a credit card. I live in a village of 800 residents in Michigan, and someone in New York ordered from Grubhub, and had it charged to my credit card! Still don't know how it was hacked, but they need to validate who is using a credit or debit card! Horrible, this shouldn't happen to anyone! My card is now cancelled, and a dispute has been made!

I placed my first order with Grubhub last Sunday. Ordered Chinese (Restaurant is only 2 miles away, but I didn't feel like going out to get it) at 6:11pm, the estimated delivery time changed 4 times while we waited. Saw the driver on the map drive in the wrong direction & finally delivered our food at 8pm. The containers were soggy & the food was cold. NEVER AGAIN!

Just spent 2 phone calls trying to straighten out why even though my full address is on profile, orders have regularly been late and have to make multiple calls, now emailing to let you know recipt never gives full address even though in profile? They keep saying so sorry and I need to fix my profile & profile has full info. No resolution, multiple times...

My wife used her card to order food for us a few days before vacation. While we were on vacation she received fraud alert where multiple grub hub locations were charging her card on the same day. These locations were from NY to Kansas to Illinois. All in the same day. Beware of the Greedy Grub Hub.

Beware, I Call three times trying to find out what happened because my order was canceled at the last minute no one had any answers and hung up on me when I said I wanted to give a review. I called Becca fourth time, I told them it was a great experience and wanted to leave a review, and then of course the person put me through to the review system after the phone call. Clearly after three people it's some kind of policy, and businesses like this shouldn't be trusted or rewarded.

Last 2 orders of only 3 times trying them out (coincidentally final 2 orders)... they're why I wont use this craptastic joke of a service. 1st of the 2- ordered food from a taco joint and ol' boy gets to my door slaps the bag in my hand says "easy money all day, haha" and leaves... Over half the order was missing. 2 of 2- ordered some food at 8:12 pm pst. Thinking maybe it was a fluke the first time with crap service so I order 56 dollars worth of food for my household and get told 25-35 minutes... then 45-55 minutes... then it gets bumped to 9:35... then gets pushed all the way to 10:10 pm (ordered at 8:12)... The worst part is the track your order feature has a driver ding my order within minutes... then he sits at the same location on "track your grubhub order" for over an hour with it saying driver on the way to restaurant the entire time... got my money back and said never again.

I placed specifically in the instructions to ring the door buzzer. The driver never rang and when contacted he said that he called and that it was not his fault that my phone was not working. When I contacted Grubhub about this they provided a promo code which never worked and I have yet to receive a credit for this poor service.

Wasted 90 minutes for an order that was supposed to take 45-60 minutes. When I chatted to see where the order was they lied and said it was 10-15 minutes away. I told them that made no sense at the restaurant was pretty close. Then they told me that the order never got made and was cancelled, but we could have a $10 coupon. I told them where to shove their coupon. Never again...

This is like the 3rd time i ordered from this site and it was missing the main meal the most important of the bunch and with the other times i ordered it was cancelled because the driver couldnt find my place even though i tracked them and shows there in the area but they dont come. Even if i call the driver they dont pick up or there phone is disconnected. You can dispute the cost but you still get charged with the tax, delivery fee and and any tip you add. They try to compensate with like a code to tell you there sorry but its usually only 5 bucks which in my opinion isnt really anything, plus when they do refund your money it take like more then a week. I tried this got the worst service with it even with a decent tip having empty stomach would not make most people happy about it.

I've used Grubhub for quite a while. I used to leave them glowing reviews because the service was great! (I'm in Lenexa, KS. Suburb of Kansas City). For the past 4 months they have been AWFUL. I guess I'm an idiot for continuing to order from them, but my past 4 orders have been nothing short of a nightmare. Obviously this service was a great idea executed by short sighted morons and they have lost control of even the simplest of tasks. I urge everyone looking to have food delivered to look elsewhere, especially if you expect a refund for food that never got delivered. These clowns will actually charge you for orders that you did not receive. And then promise you a discount on your next order. WTF?

A grubhub driver damaged my car in a parking lot the damage was slight, just annoying. But not as annoying as the completely helpless response from grubhub. If they run their operations in the same fashion, I would run the other way

I used them for a while... I never got hot or warm food. The orders were always late. The service from the drivers was pathetic. DO NOT ORDER FROM THEM. They never refund your money either. I told them 3 times my food was cold they did not care. I waited for tacos for 3 hrs. I will never order from them ever again.

For years the Left has used the tool of boycotting. Yet, like a gun, it's just a tool; and so we can use it too. Boycott Grubhub for its intolerance of dissenting views and for its outright hatred and animosity of whites since its CEO stated that for whites to want to preserve the ethnic identity of America is "hate." Really? I wonder if he thinks Jews preserving the ethnic identity of Israel as the Jewish state is also hate? Boycott GrubHub until they're bankrupt!

My Chinese order had a specific order which I've never had an issue with before. When it was delivered I could not eat it. I threw it in the dumpster. When I went to their online chat, they sent the driver back & wanted me to get it out of the dumpster & give it back to the driver in order to be refunded, Who in the world would dumpster dive to get $ back. I ate the loss. Will never order from them again. App was deleted. Be aware.

I was so excited to give grubhub my 1st try. I ordered my dinner and started some chores around the house. After an hour I checked my phone and the order was "unexpectedly cancelled". Poor business model.

If "ZERO" could be given, I would have chosen it! It's not that difficult to deliver food orders, a Moron could have accomplished this simple task.

Instead, I placed an order at 8:30pm, told it would arrive in 45-60 minutes, two and a half hours later my order arrived, COLD, wrong drinks and the order itself was completely incorrect. I was given someone else order!

Starving to death would have been much better! AVOID them like the Plague!