Grubhub

Did not deliver almost $20.00 worth of food, yet charged for it. Their "Contact us" site is a joke. Do not recommend.

If you like the flavor of Hitler style bigotry then you should order from here. I'll personally never bring my business back.

Driver stayed late to
Collect more food despite close location and nice tips. GrubHub refused reimbursement for cold delivery 40 min late

Food always arrives over an hour late. How is GrubHub still a business, they don't do the one job they have right.

Third X in a row they did not call to let me know they had delivered. My food sat on the porch and got cold. Will not use Grub Hub again.

One time we ordered pizza and the driver was swearing in front of my children and wanted to fight me. Never again

I ordered food with a 45 minute estimate. I waited for over 2 hours and it still isn't even ready! Horrible company!

Horrible - absolutely horrible! This time was the last straw - I will NEVER AGAIN order food through Grubhub.

Ordered ahead (8:45am) for a restaurant that opened at 10am, for a modest-sized order to be delivered by noon (12pm). Should have been plenty of time, and according to the restaurant food was ready on time for pickup. About then, GH updated their delivery time to 12:10pm. Unfortunately, the order wasn't picked up until 2pm, and finally arrived TWO AND A HALF HOURS LATE - stone cold.

COMPLETELY THE FAULT OF GRUBHUB, but unfortunately I bet a lot of restaurants get blamed and suffer poor reviews because of situations just like this - adding insult to injury, as GH takes 30% from the restaurant on top of the fees they charge you! Robbery.

Left out an item from a place that ordered immediately but guess what, they can't deliver it. That's it for them.

If you want to wait 2+ hours for food, then Grub Hub is the service for you! Don't do it, just pick up, would be hell of a lot faster!

Tried this business for the first time and I was fairly content with the service. Wish they had a better tracker.

2 weeks in a row unable to order. Contact grubhub and no help. Have $100 in gift cards we can't use.

An employer trying to force his political views on his employees is disgusting and illegal. I will never use them again.

I love socialists criticizing capitalism, then watching them wriggle when they realize capitalism is feeding their family. Never ever grub hub

The CEO is a typical liberal who preachers tolerance but has none himself. I hope he's sued for all he's got.

Sometimes, your food just doesn't come. And when it does, expect rude and unhelpful customer service. I'm done ordering from grubhub.

Our food never arrived and they refused to give us a refund. I'll never order from them again. Horrible customer service.

I not a person that take the time and write. But Grubhub. Is worst service. ESP of you order your food 6 pm and after. You never get it.

Web site was easy to use -- placed my order and got a prompt e-mail promising that my food would arrive in 60 - 70 minutes.

Two hours later it still hadn't arrived. The web site has a feature to allow one to check on the status of the order -- the status was that my food 'should have arrived.' It directed me to call the restaurant directly and gave me a number. The number was to a local delivery service called CinciBites. I called them and they said I had to call GrubHub directly, which I did. I was on hold over ten minutes on their customer service line. When an associate finally answered, she checked with my restaurant and told me that my order had been canceled because there is no driver. The associate said the restaurant either texted or e-mailed me. That makes no sense, since it was GrubHub that charged my credit card. So, obviously, if the restaurant canceled the order they would have called GrubHub and told them 'don't charge his card.' I think the GrubHub associate who helped me was lying.

OMG THE WORST FOOD SERVICE IN THE ENTIRE UNIVERSE! SO I ORDERED FOOD FROM OMAHA NEBRASKA. APPARANTLY MY BUILDING NUMBER IS IDENTICAL TO SOME ZIPCODE IN NEW YORK SO THEIR SYSTEM SHOWED MY OMAHA ADDRESS WHEN I SUBMITTED THE ORDER, BUT WHEN THEY RECEIVED IT IT SHOWED NY ADDRESS. AFTER WAITING CLOSE TO 2HOURS, THE DELIVERY GUY CALLED AND SAID HE COULD NOT FIND MY PLACE. TALKED TO A PERSON WHO CALLED HIMSELF A MANAGER AND HE SAID HE WILL REFUND MY MONEY IN 5 TO 10 BUSINESS DAYS AND I WAS NOT GETTING FOOD AT ALL. LIKE WHAT THE HELL? I REQUESTED FOR REAL MANAGEMENT TO CALL ME AND HE GAVE ME THE BOSS'S EMAIL AND IT WAS UNDELIVERABLE. GO F'N FIGURE! THE WORST EXPERIENCE EVER!

Leesburg, Florida, I was out of town working, my day started at 3am, worked all day, returned to hotel around 6pm exhausted. Ordered from grubhub, I realized after ordering I put the wrong room number. I couldn't find a way to make edits to the order once it was placed, tracking came up and I was able to send a message to driver, which I did. The response was "not a problem". I took this to mean she received the message and would deliver to the correct room. I saw on the app she was on her way then suddenly a message popped up "delivered". It was not delivered to me! I called customer service, waited while they contacted the driver. Customer service came back on and said it had been delivered, I said it wasn't, she immediately said she would refund my money, is there anything else she can help me with. If the driver had actually delivered to the proper address, why were they so quick to make a refund? She would not discuss it further, so, I, after working a 15 hour day, had to get dressed and go out at 8:30 pm on a Saturday night in a strange city and forage for food. Good luck with that, had Wendy's, ate and went to bed. I remembered the last time I was in that area, it took 2 1/2 hours to get a delivery but at least I finally got it. Is it the area or the service? Not sure, won't be using them again, anywhere. I have future events booked in that area and now know grubhub is NOT an option!

What a brilliant stunt? You just lost 50% of your customers. I'll be sure to talk this up.

Stupid Stupid

App doesn't work & crickets with no replies. My account orders doesn't go through and keep telling me to reset