Grubhub

I ordered food using Grub Hub. The driver never showed. He lied and said he delivered my food, he didn't.

They stole my money then lied about my refund! These people steal from you! Still have not received my money!

Imagine working for a company where you are afraid to admit who you voted for. Sounds like communism to me

Still no food. The driver, despite GPS, can't find my house. 3 Phone calls, one chat session... still no food...

The food was and hour and half late before I cancelled the order. They kept pushing the delivery time back.

I ordered two sandwiches and got a chicken dinner with mashed potatoes and vegetables. I did get a refund but never got the food I wanted.

Horrible... Ordered from 2 places... The first didn't get it and the second doesn't deliver past the time I ordered...

2 items were missing from our order. Grub Hub refused to deliver the items! We had only 2 of our 4 items delivered.

CEO is a hypocrite. I will never buy or recommend your product. You are the true definition of a millennial SNOWFLAKE!

I've tried it twice so far, and it failed to make it to the door both times, even though I paid for it.

If there is a mistake in the order, wether it's the customers fault or a GrubHub's.they are unwilling to correct the mistake.

You need drivers in Langhorne/Newtown, PA!
Don't offer delivery, when you don't have delivery people. I am so disappointed. Now I have to eat PB&J.

Would never use them. No telling what they may put in your food. I heard if you voted for Trump you may have some nasties put in your food.

Not a single coupon. I tried for GrubHub worked! I use coupons for ASAP. They work instantly! Save money and use ASAP!

This was the absolute worst experience I have ever had with any food delivery service. I am a very easy going person and I am never one to complain. I am that person at a restaurant who, if given the wrong food or not what I asked for, I will just eat it because I do not want to hurt anyone's feelings or make a scene. But this time, this was absolutely ridiculous. I ordered from a local subway and it said it would be 40-50 minutes which is fine and it said it would be delivered between 1:30 and 1:45 pm. However, due to the current pandemic the delivery was no contact which I get. I laid out specific instructions for the driver on how to find my apartment including where it was located and what the building looked like. I was told I would receive a notification once the driver delivered my order. Not only did I not get a notification, but when I checked my order status, it said it had already been delivered. I walked to all of the nearby houses to see if maybe they had delivered it to the wrong address, but did not find any food. I contacted the customer service line and they tried to help me track down my food order by contacting the driver. After being on hold for 15 minutes, the customer service agent told me he is having trouble connecting with the driver. I waited on hold for another 20 minutes for him to tell me that they are unable to contact the driver. He said he would try again and if he couldn't get a hold of the driver in another 20 minutes then he would talk with his supervisor about the next steps. At this point, it is going on 2:15 and I am starving so I asked him if we could just get a refund and forget about it. I was issued my refund and will NEVER use Grubhub again.

I received a completely wrong order and I can't even get a response from anyone. I paid $27 for the wrong meal.

You act like you are the solution when you discriminate and hate. May the people vote with their dollars!

G got the order wrong ordered wrong took forever never again completely worthless will never make that mistake again

Restaurants can cancel on you and you wont get your money directly refunded it take 10 days! And sometimes you never get your food!

She didnt bother calling. She was impatient. Look at the pic she took when she texted. Looks like she threw it to the street

I ordered from Benihana's three lobster tails and a steak dinner for my 88 year old father. I thought since this isolation is getting him down this was a mood booster. The order was prepared and the driver picked it up, as we can all see on the tracking on the app. The driver arrived at my fathers assisted living facility with the order and she asked if I "my name" was here. The app has his name and his address and my phone number on it, they said NO. The driver NEVER called me and took the dinner with her, nor did she call the restaurant. I spent three hours trying to get ahold of Grubhub. Absolutely the worst customer service, the chat cut me off every time I had a negative thing to say, coincident, right. I finally got ahold after an hour on hold, of customer service. Could not understand the man on the other end. I was placed on hold and the man returned with a very brief answers that I asked him to repeat. His exact words were, your response will he sent to you by email, I asked him to repeat what he said and he hung up on me. People, listen, learn the order was $170, with a $40 tip, I know I was too appreciative. This is the second time this week that I have called Grubhub. They give you the number to the business and blame the business. This is shading the restaurants not Grubhub. The manager at Benihana had no idea how bad Grubhub was to "their" business. The blame was placed on "them" my response was " the driver took the dinner with her and ate it, you put the wrong name on the order'... had the address and the room number AND my phone number on the order. No call, wonder if it was Brussel sprouts she would have taken them with her? My father had no dinner last night. The rat turds" at Grubhub we're damn near broke prior to this pandemic and I know why now. I was trying to support the great people of this country by supporting the community and the people. This company is seriously conning us, please use anything but(butt) GRUBHUB!

On three different occasions I used Grubhub to order food for delivery and on all three occasions there was food missing

Order was canceled 40 minutes after it was suppose to be done. Then said they tried to call but no one answered.
BULL$#*!!