Grubhub

This is the second time now I have given grub hub a chance again after always taking FOREVER to deliver the food and my food being cold. The first time this happened my food had be ready and waiting for 1 hour before they ever even picked up my food, so by the time I got the food it had already been 1.5 hours after my food was ready and the driver accepted my order to pick it up right after I ordered it. I sat here watching him sitting for 1.5 hours not moving in his car once. Tonight I accidently ordered with Grub hub bc I mixed up them with door dash, but anyways I ordered Mexican literally 8 blocks from my house, but have sick kids here, so I didn't wanna go out with them, but anyways it originally said it would be here between 750-8pm then it changed to 810-820pm and guess $#*!ing what... its after 820pm and its still not here! Also, I saw this lady sitting there not moving for ever either. This is ridiculous, I will NEVER USE THEM AGAIN AND I AGAIN WILL BE CALLING AND COMPLAINING!

Horrible caldwell Idaho late didnt delivery salad paid 15.00 for fees and tips want it back not happy

I use Paypal to order food online. I couldn't otherwise use Paypal to order from these places so that's pretty cool for me.

5 star all the way. I love driving with them. I also love driving with them. I also alway order through them

This app sucks $#*!! They charged me for food I didn't even buy, so $#*! them! DO NOT use this app or website and DO NOT save your credit card info!

The best homemade food cooked there, I love there food, the cheese steak, the pasta dishes, the quesadillas.

Nasty website scamming very very bad website
Don't lose your money with that website...,,,,,,,.,,...::::...,...

Grubhub has absolutely horrible vendors. Especially, if you are ordering it from WhichWich in Addison, don't. They will routinely cancel the order.

I paid 45.00 for 2 hoagies that were 11.00 a piece the rest was fees. This is ridiculous. So sad they are getting rich while we starve!

Seamless has all the same restaurants and doesnt threaten to fire its employees based on whom they voted for!

I hate Grubhub. Customer service is not helpful. Good always get stolen. And they didn't do anything about it but flagg your account

Great price considering places we ordered for didnt deliver, but grubhub did. Super convenient when have kids and unable to drive at moment

I will never use Gruhub again! Horrible service and what was said about our President elect Donald Trump! Unexceptionable!

Product my restaurant received was actually out dated and smelled bad. Will never use themn again. Hated to even give them one star.

Wouldnt refund or redeliver. They suck. Over it. Use another vendor! Waste of money and time. Thanks for nothing.

Hungry and pissed off. Delivery guy placed my food in a trash bag. Git Gud Scrub. 100 charactes done.

My restaurant get 4.6 stars including GrubHub but in 3 yr I received 1 star 3x because of there drivers. Sad

They put delivery where it shouldn't be. 90 minutes for bland cold Chinese food on a Saturday night is not right.

This is my first time writing a review, but I just had such a negative experience with Grubhub that I feel compelled to share it. I ordered some food from my family, and it was delivered to the wrong address and left outside. The driver, who was very terse, had told me it was there and I spent time looking around for it outside my apartment; it was not there. When I called back, the driver was quite rude to me. When I told him he had the wrong address, he acted as if it was my fault--even though I checked my Grubhub account and the correct address was there in the records (and I had had other things delivered to my address from Grubhub in the past that made it here successfully). The driver's tone suggested that this was my fault and a major inconvenience for him. I eventually heard back from him that he was in my vicinity, but the call cut off. I waited and waited. Eventually I decided to go downstairs and look around, and the food was sitting there--but the driver couldn't even be bothered to text me that he had left the food there. Nor did he ever apologize.

I went upstairs and opened the order, and to make the whole thing even better, there were items missing. I then got on Chat with an agents, who informed me that he was refunding the money for the missing items, and that was all that could be done. Given how much money I had just paid the service, I was surprised that they wouldn't offer me an actual apology, or perhaps a credit. I was treated as if my continuing as a customer of theirs meant very little, so I tried to delete my account, only to discover I can't even do that; I am supposed to write them a note, asking them to delete my account, which I did.

0 Stars. Ive ordered 3 times from grubhub with issues every time. I ordered tonight and my order was scheduled for 8:28-8:38. I get a call from them at 8:40. Which is 40 minutes after they accepted my order and took my money. When they called (which my order was already supposed to be here) they told me they cancelled my order and it will take 3-5 days to refund my money. Which they took instantly off my card. It also happened to be the last of my money. So now, no money, no food, nothing to reimburse me for my time and hunger. Which again they didnt tell me till after it was supposed to be delivered. I had to speak with 2 different people who cant even fully understand and speak English. So i go hungry tonight. It will be the last time i use this piece of dung service. So im eating water tonight for dinner.

If you arent going to take care of your customers then dont offer the service and dont take the money till its delivered. From now on i will Use door dash or i will stick to my Domino's. Atleast Domino's shows appreciation to my orders and always fast hot and fresh. Im hangry and grubhub has my money. Crooks thieves dinner ruiners. I lefit will have no food tonight. Hope everyone reads this and hope people realize the $#*!tiness the conpany has. And overcharging. Theres charges for delivery, tip, service fee, process fee. On a $6 order cost me almost $12 and cant get that back for 3-5 days.

Took FOREVER and I finally cancelled my order. I could have walked to the restaurant and been back home in a much quicker time.

Love when you order and it's confirmed only to have GRUBHUB cancel. You are the suckiest of the suck. Order **************

Won't ever use again. Have placed 4 orders and have had 2 bad experiences. DoorDash and EZcater are far superiror.