Grubhub

For the one or two times I used it they kept my information open an anytime the address orders or anyone has my card from there office I get a bank charge. Im disabled an on a budget this is a nite mare gonna have involve bank lawyers

Awful experience, the first and last time I'm using them! The food got market as delivered, but never received anything. Called support and after being on hold for a while, they told the driver can't make it and they will refund my money for the inconvenience. The support guy said that he would send me an email with the confirmation. I've never got the confirmation email, or my money back!

Was having friends over for dinner before a concert. Placed my order, and my driver, Maria texted and said she left the food with my door man. Total lie. She took the food and ran, and would not answer her phone. I think their delivery personnel are felons.

One driver was literally doing a drug deal during my delivery and the drivers are ALWAYS late. Never sympathetic and are very rude. I've ordered from GrubHub very frequently and have only have 1 driver that was up to standards and went by GrubHub policy. I've asked to cancel my account and membership many times and they keep throwing coupons at me, they even offered my membership for free which I accepted but service was worse rather than better. By far the worst food delivery company I've experienced besides Doordash. Hopefully UberEats will be better!

Honestly the worst of the food delivery apps. Took money out of my account without even giving an option for payment. Would have liked to use a gift card but instead took money from my account with permission. Talked to customer service and told me there was nothing they could do and the order was already completed. Awful! Also - my food was delivered and the app didn't even notify me. Cold food!

My meal arrived at my hotel without silverware. I called the driver immediately(Doorstep), he had to still be in the parking lot, and he refused to come back and pick up the meal and give my money back. So I called Eat 24. They refused to take any responsibility. They offered me a $5 credit for a $24 meal. I explained that I'm moving to an area they do t service. I want my money back. Nope. I also called the restaurant, they don't care either. So basically, if you do have an issue, there are 3 seperate entities and none of them will lift a finger to help. The restaurant was Pasta Market in Jacksonville Florida.

I ordered two meals from Old Chicago. Almost immediately I was told that my meal was not available so my total was adjusted. I immediately replied to the email where it says to reply above this line, and told them to cancel the order. I emailed three more times in an honest attempt to cancel the order. I was ignored and one meal showed up. I would NEVER use Grub Hub again. Terrible service and they stole my money by ignoring my responses. I hope they enjoyed their $30 as they will NEVER get another dime from me!

If there was an option for ZERO stars, I that would be my choice. Terrible customer service, and poor follow up. The "refer a friend" option doesn't work, and both times that I have used GrubHub, my food has come OVER and hour and a half late. I will never be ordering my food on GrubHub again. Check out Yelp for their overall 1 star rating if you want to see others that agree with me. If that's not telling you something, then maybe your cold food will.

Ordered today online at Eat24Hours for a discount of $5 at a local restaurant and today which is Labor day assuming it was open since it allowed us to order and pay. Once getting to the restaurant, it was CLOSED. Came home and called the the customer support line and a rude representative accused me of cancelling and would have to wait 7-10 days for a refund. Asked to speak to her manager and Sable answered and was just as rude as the previous rep. I told her I will give a review and she says "Be my guest"... Unreal! There is absolutely no checks in their website to know whether the restaurant was even open today. Why take my order then... 0 Stars!

I was recovering from surgery and ordered food to feed my two kids. After an hour and half of waiting with ZERO communication of why it was taking so long I contacted Grubhub and they told me that the restaurant had just got my order! I told them to immediately cancel it and refund my money. They did not and the driver showed up with the food awhile later. I turned him away and then he stayed on my property waiting for Grubhub to tell him to leave. Worst service ever! A total sham! My refund took over a week to get back.
THANKS GRUBHUB. And trust me I will be letting everyone I know not to use you!

Grubhub used to be great, but lately it totally sucks. The restaurants listed in our delivery area are hardly ever delivering when we try to place an order. Grubhub will take as long as an hour to inform you that the restaurant isn't delivering in your area. We've wasted so much time trying to place orders through Grubhub. Grubhub, WAKE UP!

Food is wrong about every other time. If you call and complain they do as little as they can to help you. Their drivers do whatever they want. They wander off so your food is cold by the time you get it. If the restaurant has an issue like being out of an item you ordered their drivers won't call you even if the manager at the restaurant asks them too. So you pay $65 and get $40 dollars worth of food not including the expected tip. I do not recommend using this food delivery service.

When the media takes Trumps 'words' & twists them And takes some of them out of context, you don't want to look further into that or forgive Trump.
But you want the public to listen to your explanation when the media twists your words and you want to be allowed to clarify what you meant.
Hypocritical?
EVERYONE has said or done things that they regret. Mistakes are a way of life... you just have to learn from your mistakes.
YOU should know first hand now how Trump feels!
This Country needs to stop this nonsense & come together.

People, families gyrating at 8:30 pm
Cute cartoons but no appropriate all the pelvic gyrating.
Planning on delivering pizza and hot dogs?
Pedophilia and human trafficking is wrong.

No customer service to email or anything on their site so I put my complaint here. Grubhub doesn't care about their customers. Don't allow this company in your town. I think it's evil like Uber.

Horrible website. I've had so many problems, places not delivering to my area even though GrubHub listed them as delivering, orders being placed wrong, GrubHub listing restaurants as open when they weren't, and my latest issue involved places being put on my credit card twice when the order never went through. Customer service didn't care at all. Definitely choose something else instead, maybe DoorDash. At least they've always been honest with me.

We placed our order around 8pm while on vacation. It's now 10 and my family is still sitting here starving to death. Save yourself the trouble, order pizza or go get something. I wish it had a negative rating to give!

Have ordered from them 2x... Once got 1 portion instead of 2, once they delivered vegetarian meal with meat in it :( delivery time is additional problem - both cases food came cold... customer support does not answer phone calls. Won't use their service again...

Worst delivery service EVER! I've tried ordering multiple times over the past two years from various restaurants, and EVERY SINGLE TIME the order is either wrong and/or it takes 2-3 hours to get there. Ridiculous! When I have called to complain, they are rude and never offer to discount anything, replace anything, or make up for their mistakes. They are terrible. I tried them again last week because I had a coupon. Mistake. Our pizza took almost 3 hours from a place 5 minutes away. My kids were starving since we finally ate at 9:30! I will NEVER order from them again.

I have completely removed Grubhub from my phone. I have had two incidents the first time I was sent threatening text messages from the first bad order. It worried me due to the fact that they know my door code and which apartment I live in. The same incident happened today. The drivers will not get out of there car (PERIOD). I requested contact less delivery for both orders and because they where to LAZY to get out of there car it ended up with threatening text messages and countless time on the phone with the company.

There customer service supervisor is sooooo sorry that the drive didn't deliver my food. Its gonna take 3-5 days to get my money back... hmm but she will give me a 20 dollar credit towards my next order but i cant use it for taxes or deliver... RIDICULOUS

Don't even bother, the restaurant over charges ie medium pizza, small antipasto salad and 8 chicken wings $43.00 + tip... pizza cold, not even cooked! Guido's, Pacoima, CA. Totally sucked! This has happened with other restaurants, didn't learn...

They canceled my order after 2 hours. I swear if there were zero star, I would give it to them. Why making me wait then say oh sorry we dont know what happened And their customer service take forever to answer

Ordered lunch at 10:15. Delivery was for 11:15,11:25. By 11:50 - nothing. App said still being prepared. Had to chat with customer service, they called restaurant, said another 10 minutes. 15 minutes later getting a call from a driver asking if I could come get it, no parking. Are you kidding me? For lunch, ordered hours earlier, couldn't deliver or update - terrible. Avoid this service.