General Supplies Inc. has a rating of 4.4 stars from 1,076 reviews, indicating that most customers are generally satisfied with their purchases. General Supplies Inc. ranks 1st among HVAC sites.
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I received my product in a very timely and professional manner and it arrived in great shape. I installed it, and although the load was.38 amps as measured with a Fluke 87and the device rating was.4 amps. The device failed immediately. I am going to have to call RIB and get some technical help, but it appears that the load is just too close to the rating of the device. General Supplies did a great job though.
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So far the value is great. The item I have ordered is 15% less than the average price. I hope that it ships promptly and is the correct item.
Wow! The products were a perfect match and I received them in half the time advertised.Outstanding shopping experience.
Needed phone number to finish order form but error message letting me know was hidden in a minimized menu within the form making it hard to find. Worked out okay, but took me several tries to figure out why your form wouldn't submit.
Best price i could find on my part. Plus quick and easy checkout. Very fast shipping and part came packaged very well for protection. Nice diagrams also included with my part, which made for an easy install.
Work like I was supposed to No problem everything went together the way it was supposed to be thank you much for your help
Great experience. Once I put in the motor number, it pulled right up! No problems! I received my order in 3 days and it was an exact replacement. On the fourth day I had installed it and it was running perfectly!
I marked all stars excellent. You were one of the few (only) to followup and help us determine the correct motor and fit. I needed a bit of time to come up with the money. I appreciate your patience and help. The ground shipping was Very fast (2 days) Thank you Cheryl Gorsky
Score for price is not a direct reflection of satisfaction with gsistore - but it is an honest answer to the question. I think this product is way over-priced for what it is - Same at every retailer and in fact gsishop was the cheapest I found - hence 3 stars instead of 2
The part I ordered was for a 13 year old electric wall heater. Your price shipped was the best I could find, and shipping /delivery was prompt.
It was the exact piece I needed, and I am glad I came across your site.
$8.00 for a few I rings and a few clips was about reasonable, but the standard shipping was another $8.00. The box was way oversized and this could have been sent in an envelope and cost less than two dollars. I would have rather had a minimum purchase price and more reasonable postal cost. The standard shipping took about five days and was the post offices issue, but I wouldn't have been pleased with postal cost if it was two day shipping. The products are great and I'm sure I'll use you again if I need other products. Just would like more reasonable postal cost. At least add rocks to the box to make the US mail work for their money.
I'm very pleased with my experience with GSI from the ease of navigation of the website, the product price and quality and the shipping speed. I would definitely recommend you to all my friends and family.
U need better selection of driers, your amazing pricing on 410 is offset by shipping fees, but i think i will use you again, i hope u send install manual w/ part i did purchase.
10/01 you did send install book, thank you, sadly part was damaged, I did get credit, but I still need an undamaged drain pan, can you resend one please?
Asked a question last night, got a response this morning, and the ordering process was smooth.
The ordering process was easy and smooth. Then I got an email saying the item was out of stock and there would be a 2-3 week delay. Then I goat an email saying the item had shipped. This was confirmed by a later email exchange. This is why I am giving a mediocre shopping experience rating.
The item arrived on time and was very well packed. However, it is defective and I will be requesting a replacement of the electronic controller. That is why I rated the product so low.
The product that was sent to me was machined incorrectly. The product sent has a right turn male and left turn female. The product advertised and in the documentation sent with the incorrect product both correctly demonstrate a left turn mail and right turn female which was what I was hoping to have paid for but did not receive. Please feel free to call me for a refund. *******536. You also need to check your inventory on this product and make the proper adjustments before this happens again with another new customer.
Everything so far is quick and easy, no problem! I received my order and everything is complete, well packed, and factory new. I'm very pleased with all aspects of my transaction and will not hesitate to continue doing business with Gsistore.
Hard to find part was easy to find. Sight is easy to navigate. Very satisfied so far
I received my part, it only took a couple of days to get, overall a great experience, I would recommend this site to anyone.
It was nice to see that the manufacturer's replacement part was better made than the previous ones made (there is a cover over the relay contacts).
It is nice that even replacement parts are still being improved, rather than being satisfied as is.
I liked the live chat option so I could give the unit model number to be sure to get the right part. They even contacted the manufacturer to get the part numbers and sent me the links to order the parts
You have the best price for the item that I wanted. The product I ordered is no longer made by the manufacturer. They have a new product that is not compatible with the old product. I am very pleased that gsistore.com was able to get the discontinued product. It allows me to add two more zones to my home HVAC system with out having to replace all the zone controllers. I will shop at gsistore.com again.
Fast,friendly, efficient. What else can you ask for?ill be back for more world class service very soon.
My heater is old and not sure if the parts were even available therefore I was nervous about trying to order online. To my surprise, I typed in the part number and there was the part. Ordered it and it got here in a matter of days. It fit right in and now my old 76 model heater is running again. Thanks gsistore.com
We appreciate all that you did! We needed the part overnight, so that's the only reason not happy with the full price paid, we had to pay the $82 for overnight on an $11 part, otherwise it would have been a reasonable shipping and part cost if it hadn't been necessary to have the part the next day. Thanks again! Great experience! Great price for parts and regular shipping costs :)
The part was here at the earliest date quoted and it was a fair price.
Great job and thanks to the General Supplies Inc Team. Easy to locate what I was looking for and the pricing is very good.
When you told me that you had the motor that I needed you didn't say it had to be shipped from Illinois. I thought you meant that you HAD it in Oregon. Shipping time would have been much faster to Washington than it was.
Its simple, find, order and receive -enjoy without issues
GSIstore is an online store operated by General Supplies Inc. to serve our internet customers. General Supplies Inc. starts its operation in 2005 from its mother company which has been in business since 1992. Located in City of Industry, California, we provide our customers quality products with very reasonable price and great personal attentions. As a small business, we understand each customer is just as important and we look forward to helping you solve your HVACR problems. We are also experts on locating hard to find parts that no one seems to want to help you with. Whatever your HVACR need is, let us know we'll do our best to help.