• General Supplies Inc.

General Supplies Inc.

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Overview

General Supplies Inc. has a rating of 4.4 stars from 1,076 reviews, indicating that most customers are generally satisfied with their purchases. General Supplies Inc. ranks 1st among HVAC sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.2%
Positive
15
Neutral
0
Negative
2
How would you rate General Supplies Inc.?
Top Positive Review

“Need a different product.”

Donald L.
10/17/24

I received my product in a very timely and professional manner and it arrived in great shape. I installed it, and although the load was.38 amps as measured with a Fluke 87and the device rating was.4 amps. The device failed immediately. I am going to have to call RIB and get some technical help, but it appears that the load is just too close to the rating of the device. General Supplies did a great job though.

Top Critical Review

“Nathan c loeblein”

nathan l.
10/12/24

I have not got my order order.jhyujuhiygufougi;oufupfufufytdtrserekjghidtrsrftghjhrtyuijhgfrtyuihjdrtyihbjrtyuiohjtyuoihtyiuohjtyihbhjvgtyiuojhjtyuoijhtyiouhjvgyutyujhtyuojihhgtyuiojkhgty7uiopjhkhghyuijhbvcdtryyuiojhbvctyuiokjbvcgtyuijhjgtyuiojkklg

Reviews (1,076)

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customer service (15)
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Krister M.
0 reviews
0 helpful votes
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November 4th, 2013
Verified purchase

Promptly answered my questions and contacted the manufacture for clarification on a part number. Great Customer Service and pricing!

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ricky m.
0 reviews
0 helpful votes
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October 18th, 2016
Verified purchase

Impressed with fast shipping! A competitive price and fantastic product! Will be doing more business with this company.

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Bernell R.
0 reviews
0 helpful votes
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July 8th, 2020
Verified purchase

Had what I needed at a fair price! Item arrived quickly and they kept me updated as the package travel through the USPS system!

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Pete B.
0 reviews
0 helpful votes
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December 19th, 2018
Verified purchase

Quick answers to my questions. Also I received my special order item sooner than expected. Thank you

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Mike M.
0 reviews
0 helpful votes
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July 10th, 2014
Verified purchase

Ordering is easy, I like the human touch for reassurance. Still a very easy order processing system.

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Jeff L.
0 reviews
0 helpful votes
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November 6th, 2014
Verified purchase

Price was cheapest I found. Order was processed and delivered a lot quicker than expected. I would not hesitate to purchase from GSI again.

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Joel S.
0 reviews
0 helpful votes
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May 12th, 2014
Verified purchase

I am helping a friend repair there non-operating carrier furnace so far the order I have placed gets me closer to achieving the favor.

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Jose A.
0 reviews
0 helpful votes
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December 9th, 2019
Verified purchase

gsistore.com website was very easy to navigate, placing my order was hassle free and delivery took less than 4 days. I've strongly recommend it.

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John F.
0 reviews
0 helpful votes
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February 3rd, 2018
Verified purchase

Thanx again best online service I have ever dealt with... been in the hvac business for 42 years
Your service is better than local supply houses

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Curt G.
0 reviews
0 helpful votes
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February 18th, 2018
Verified purchase

Thank you u people r the only 1s I could find this part for my customer u were better help than bard was

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Cynthia J.
0 reviews
0 helpful votes
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January 18th, 2020
Verified purchase

Had no problems with ordering. I wish the discription stated there are two filters per order. Now I have a backup pair.

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Les J.
0 reviews
0 helpful votes
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June 11th, 2020
Verified purchase

Purchased 407c Best price shipping high but combined price still the lowest. Sent e mail when shipped would purchase again.

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Edward P.
0 reviews
0 helpful votes
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January 12th, 2015
Verified purchase

Extremely easy to find parts and checkout is very straightforward. Delivery was fast and the product was well packaged. Will use GSI again.

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Kenny H.
0 reviews
0 helpful votes
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January 20th, 2017
Verified purchase

So far looks good the time it takes to get the part will be the deciding factor if ill us again. Received part in timely manner as promised

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Larry O.
0 reviews
0 helpful votes
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April 8th, 2018
Verified purchase

Haven't installed the products yet as I was finally able to light the water heater after trying for 2 days with no spark from the ignitor.

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RUBEN P.
0 reviews
0 helpful votes
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July 7th, 2015
Verified purchase

I WILL NOT BUY AGAIN FROM GENERAL STORE. INVOICE PROVIDED OUT OF ORDER, IT WAS ONLY AN ACKNOWLEDGEMENT AND ACCOUNTING WILL NOT REGISTER SALE. SO IT BECOMES A LOSS ON THIS SALE.

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Lawrence A.
0 reviews
0 helpful votes
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February 5th, 2018
Verified purchase

This is exactly what I ordered, I haven't installed it yet, but I'm sure it will be fine. Quick shipping, good service.

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Marshall L.
0 reviews
0 helpful votes
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June 9th, 2014
Verified purchase

I encountered difficulty with check out. Navigation of the checkout was difficult. I tried to use PayPal but it was not accepted.

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Scott T.
0 reviews
0 helpful votes
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March 1st, 2014
Verified purchase

Easy to find. Easy to order. Now we will see if the product works as advertised.

I would definitely shop here again

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Felipe Q.
0 reviews
0 helpful votes
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May 14th, 2019
Verified purchase

Very helpful...They made sure I was getting the right part I needed. Will recommend and will shop here again. Thank you all.

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Howard E.
0 reviews
0 helpful votes
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December 19th, 2016
Verified purchase

Received the product in a timely manor. The price was competitive. Will see how well it works after it is installed.

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Robert M.
0 reviews
0 helpful votes
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March 3rd, 2015
Verified purchase

It was easy to locate the part we needed for our furnace at a good price. Thanks for the prompt delivery.

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Mauricio A.
0 reviews
0 helpful votes
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March 3rd, 2014
Verified purchase

I am totally satisfied with my order from the moment I placed it to when I received. Excellent service
Thank you.

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Ron D.
0 reviews
0 helpful votes
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March 5th, 2017
Verified purchase

Message says my 2018 credit card was expired but it was not

Had my furnace up and running in 1.5 hours.

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Matthew G.
0 reviews
0 helpful votes
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December 8th, 2015
Verified purchase

I had a question about a part. Lawrence returned my call promptly and answered all my questions. Great customer service. Thanks.

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From the business

GSIstore is an online store operated by General Supplies Inc. to serve our internet customers. General Supplies Inc. starts its operation in 2005 from its mother company which has been in business since 1992. Located in City of Industry, California, we provide our customers quality products with very reasonable price and great personal attentions. As a small business, we understand each customer is just as important and we look forward to helping you solve your HVACR problems. We are also experts on locating hard to find parts that no one seems to want to help you with. Whatever your HVACR need is, let us know we'll do our best to help.

Company Representative

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Kit L.
Typically does not respond to reviews

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