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    General Supplies Inc.

General Supplies Inc.

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Overview

General Supplies Inc. has a rating of 4.4 stars from 1,076 reviews, indicating that most customers are generally satisfied with their purchases. General Supplies Inc. ranks 1st among HVAC sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 93.8%
Positive
15
Neutral
0
Negative
1
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How would you rate General Supplies Inc.?
Top Positive Review

“Need a different product.”

Donald L.
10/17/24

I received my product in a very timely and professional manner and it arrived in great shape. I installed it, and although the load was.38 amps as measured with a Fluke 87and the device rating was.4 amps. The device failed immediately. I am going to have to call RIB and get some technical help, but it appears that the load is just too close to the rating of the device. General Supplies did a great job though.

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Top Critical Review

“Nathan c loeblein”

nathan l.
10/12/24

I have not got my order order.jhyujuhiygufougi;oufupfufufytdtrserekjghidtrsrftghjhrtyuijhgfrtyuihjdrtyihbjrtyuiohjtyuoihtyiuohjtyihbhjvgtyiuojhjtyuoijhtyiouhjvgyutyujhtyuojihhgtyuiojkhgty7uiopjhkhghyuijhbvcdtryyuiojhbvctyuiokjbvcgtyuijhjgtyuiojkklg

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Reviews (1,076)

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customer service (15)
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JAMES L.
0 reviews
0 helpful votes
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December 18th, 2014
Verified purchase

So far everything was easy to use and order, will let you know more when I get my order. Got my order and everything is fine.

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danny P.
0 reviews
0 helpful votes
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May 7th, 2017
Verified purchase

Easy to use. You will get 5 stars if it prompt and correct.

Great easy to use site that delivers the correct product

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jeff Z.
0 reviews
0 helpful votes
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June 1st, 2014
Verified purchase

Shopping was great. Found parts easily. Checkout was confusing though. Fulfillment was fast and shipping timely!

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Joseph P.
0 reviews
0 helpful votes
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December 17th, 2013
Verified purchase

The whole process was easy and the service could not be better. I highly recommend the site and the purveyor.
Joseph Prendergast

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Kenneth C.
0 reviews
0 helpful votes
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December 24th, 2019
Verified purchase

Very satisfied with ordering from you. You answered my questions by email very quickly. Very easy to order online.

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Stephen F.
0 reviews
0 helpful votes
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January 21st, 2019
Verified purchase

The instructions could be more detailed. It shows y1 and y2 at the hp. I only have y1. It made it confusing.

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Ray o.
0 reviews
0 helpful votes
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August 13th, 2016
Verified purchase

So far so good the level of satisfaction will be known upon delivery of item/my order was in good shape so we are good

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JH G.
0 reviews
0 helpful votes
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September 20th, 2014
Verified purchase

The item I received was exactly what I ordered. It was easy to install and works great. Saved almost $70 over what the item was locally...

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Carolina W.
0 reviews
0 helpful votes
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January 4th, 2018
Verified purchase

The customer service before we received the product was excellent. Response time for email was very quick. The price was reasonable.

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Rene F.
0 reviews
0 helpful votes
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November 12th, 2013
Verified purchase

Website is easy to use. Parts I have ordered in the past, I will order in the future. All parts have arrived on time, every time.

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Terry D.
0 reviews
0 helpful votes
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August 8th, 2017
Verified purchase

My Yahoo search gave me the site, the site gave me a picture of the product and link in two steps. Very easy.

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John J.
0 reviews
0 helpful votes
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April 2nd, 2020
Verified purchase

Ordering was easy, shipping was fast. After confirming that the item would fit,when it was received it was not wide enough. Not happy.

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Mark E.
0 reviews
0 helpful votes
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July 19th, 2020
Verified purchase

If it's the direct replacement, this experience is wonderful.
Direct replacement. Everything is wonderful. Thank you.

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George F.
0 reviews
0 helpful votes
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May 18th, 2016
Verified purchase

The part was the correct one and the delivery was very fast, as was the shipping, the same day as the order. Order Friday and received on Monday.

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Jay C.
0 reviews
0 helpful votes
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November 23rd, 2019
Verified purchase

So far this has been one of the easiest online ordering processes that I have used. Let's see how shipping goes.

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Frances K.
0 reviews
0 helpful votes
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October 26th, 2016
Verified purchase

Was able to locate an obscure piece of equipment, with good pricing, easy checkout and quick delivery.

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John R.
0 reviews
0 helpful votes
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December 27th, 2015
Verified purchase

Item was received quickly and no problems with it, able to track the shipping, all went great, thank you!

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Larry Q.
0 reviews
0 helpful votes
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November 24th, 2014
Verified purchase

The prices are great! No hassle ordering and my parts arrived on time. I will be doing more business again.

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Thomas G.
0 reviews
0 helpful votes
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March 8th, 2019
Verified purchase

Awesome products st reasonable prices. Fast shipping! Overall 100% satisfied and will do business with again!

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Kevin V.
0 reviews
0 helpful votes
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December 20th, 2016
Verified purchase

Very painless ordering. Seller followed up... Probably automated but at least they care if I got the item or not.

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Michael S.
0 reviews
0 helpful votes
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January 25th, 2016
Verified purchase

Website is easy to navigate, and their prices are more than reasonable! Will definitely use again in the future.

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Barry L.
0 reviews
0 helpful votes
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January 9th, 2016
Verified purchase

Received as expected and no surprises so far. Customer service was quite helpful in getting me a slightly better shipping rate.

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STyler C.
0 reviews
0 helpful votes
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March 25th, 2014
Verified purchase

Ordered a HVAC control board that was hard to find. On time, under other advertisers prices with no problems.

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Robert V.
0 reviews
0 helpful votes
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February 2nd, 2015
Verified purchase

Ordered a Draft inducer motor on Monday. Received it on Tuesday. Didn't ask for any expidited shipping. Amazing turn around time for a shipped orde

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JEFF A.
0 reviews
0 helpful votes
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April 17th, 2015
Verified purchase

Better to ship with some else then USPS! It took a week longer then stated delivery date. USPS lost it some where in shipping it!

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From the business

GSIstore is an online store operated by General Supplies Inc. to serve our internet customers. General Supplies Inc. starts its operation in 2005 from its mother company which has been in business since 1992. Located in City of Industry, California, we provide our customers quality products with very reasonable price and great personal attentions. As a small business, we understand each customer is just as important and we look forward to helping you solve your HVACR problems. We are also experts on locating hard to find parts that no one seems to want to help you with. Whatever your HVACR need is, let us know we'll do our best to help.

Company Representative

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Kit L.
Typically does not respond to reviews

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