General Supplies Inc.

Ordered a part for my furnace. Easy lookup on website. Other sites not nearly as easy or straightforward. Price was extremely competitive. Lowest or very close. Only thing I didn't like was shipping cost. Cost of shipping was as much as part. So 2 $18.42 cost $65 to get. Shipping time was awesome though. Ordered on a Monday got it Wednesday! You need a part this is the place to go.

I could not be happier with the product and the service. My gas furnace died last week, the diagnostic light [pointed to a bad pressure switch. You had the best price, same day shipping,and lowest shipping rate for the switch.I received the switch in 4 business days and my furnace is now working perfectly again. I would recommend you to anyone needing an HVAC part and will definitely use your site again if I ever need another part for my Nordyne system
Thanks,
Chris Sherman

Very impressed with the service provided by GSI Store. I was kept informed about the status of the order throughout the process. Pricing was very reasonable. The item arrived in perfect condition and was well packaged. Item works as expected. Cant ask for more than that!
Thanks

I know this is a special item that only fits this model Lennex furnace but $87 for two small pieces of plastic is absurd. Then $14.00 for shipping with a 2 day rate which always takes 3 or more puts me at $102.00.
Part works great so I got what I paid for but...

Your company has provided very good service. But the USPS has been a challenge. My parts were shipped to California. Now in route to Washington. I don't remember seeing a upgrade to ups but if I need any more parts I will definitely request a different shipper. Thank you

Wish you could ship USPS for these small items. UPS charge of $13.23 is high for $6.40 item.
Above line was added when order was placed. When I received shipping conformation i noticed that the order did ship by USPS not UPS as stated on order form as the only option available. This is the reason I gave you a 4 overall rating.

Quick replies fast and easy process
The part number I was told would work was an exact fit. Fast shipping and delivery. Was expecting it to take a week at least was here within 4 days of my order. Would definitely recommend and will order again

Everything except the shipping is great- roll outs weigh almost nothing, & cost very little, so I do not understand why 1 qualifies for economy rates but 2 or 3 don't. I would have ordered spares but for the shipping issue. We replace them infrequently (they are resettable) but I like to stock extra parts.

As previously stated, the ony issue I have is the way they calculate shipping, this has cost them sales as well as raising our cost/unit.

So far it has been great.
The product is exactly what I ordered and worked just fine.
The only problem I had was that I paid for 2nd day air
I ordered on a Thursday and didn't receive until the following Tuesday.
I'm glad to have AC even though the motor arrived late. I think.

It was just so so. Not a modern site. $12 for a $6 shipping box from USPS was too high in my opinion. Pick the items, Print label, pack. 5 min Max... $6 for 5 min. Are you paying them $70 hr / $140K per year? Sounds like a good job. Have a nice day

Don't like to register through the other providers.
Prefer to register directly with you.
Other than a messed up registering system, product and speed were top notch. I also called with an obscure technical question, I got a real person on the phone and he got me the answer and right motor.

The message about using shipping other than UPS was very confusing. It did not say if you were to do it before the order was placed or after. I went to live chat and they said it did not matter because the item only shipped UPS.

This motor works like a charm. When buying a motor for your condenser, know what you are getting! Search up your model number and look at the specs for your motor like horsepower, VAC, cables, and things like that. Thank you GSI store, I'm no longer in the Texas heat.

Would have been nice to have a cross reference to check part numbers with. A little better description of parts would be nice also.
Got the order in a timely manner. However, not real impressed with the products. Additional, I had to pay an extra $1.50 to get the package.

So Far, So Good. Just hope it fits. Will let you know if it works! Best price I found after searching over 6 hrs online.
Wish they had a senior citizen discount!
Motor got here in 3 days. It was an exact replacement fit. AC is cooling better then before.
Paid 161 here and ac repair shops in leesburg fl wanted 484.00 for the same motor.
GSISTORE is Fantastic and would recommend them to anyone.
Joe

I'm very happy with my purchase from GSIStore.com. The part I ordered was a perfect fit and the lowest price I could find after scouring the internet. Excellent packing and super fast shipping. I would definitely do business with gsi again!

The only negative I have is that the shipping price seemed a little high (almost as much as the item itself), but at the same time, every one else was just as high. Maybe a lower shipping price like USPS flat rate. But like I said, otherwise you guys are great!

So far I have received a reply that the part I need is in stock and can ship out today. I am waiting for confirmation that it has shipped via tracking number.
I received the part in a timely manner and installed it for my customer who is extremely happy with our service.

This is my second purchase. My first was at your Ebay store for a limit switch of my furnace. That package arrived a day earlier than anticipated, product was packaged well and worked as expected. This purchase is to complete the repair of my Carrier furnace.

It would be nice if the website had let me find out how many of these items were in stock prior to placing my first order. I did not want to delay the order by requesting too many, so I only ordered two the first time. (This has happened to me before as they waited to ship until additional arrived to complete the order) Customer service did follow up with me and let me know how many were available so I placed a second order for additional parts. Price was fine, service was okay and the product shipped promptly and I received what I expected as well as when I expected it.

Found the OEM part I was looking for at $20 less than I could find it anywhere else. Web site was easy to use. The part arrived faster than I expected. I was able to easily install it myself and fix my furnace. Saved a ton on the part and the cost of installation.

Shipping fees are strange
I ordered a product that was small and weighed less than an ounce. I got the special shipping cost for anything less than 2 pounds, but when I tried to order 2 of the same product I could not get the special shipping price. I could have ordered a dozen of these and it would have weighed less than 2 pounds and fit in the same box I received the single item in. Your shipping fees don't make sense.

Order was either incorrectly delievered to wrong address or incorrectly scanned. Emailed for resolution and was told ill have to wait a few days to see if it comes. Terrible customer service. Other companies would have shipped out another part immediately and if second part came i would have happily mailed back.

I hope this works. Never bought anything like a thermostat on line. No one had in town so I decided to buy online. I am so glad I did. Works great, easy to install...Thanks for everything, great service.