• General Supplies Inc.

General Supplies Inc.

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Overview

General Supplies Inc. has a rating of 4.4 stars from 1,076 reviews, indicating that most customers are generally satisfied with their purchases. General Supplies Inc. ranks 1st among HVAC sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.2%
Positive
15
Neutral
0
Negative
2
How would you rate General Supplies Inc.?
Top Positive Review

“Need a different product.”

Donald L.
10/17/24

I received my product in a very timely and professional manner and it arrived in great shape. I installed it, and although the load was.38 amps as measured with a Fluke 87and the device rating was.4 amps. The device failed immediately. I am going to have to call RIB and get some technical help, but it appears that the load is just too close to the rating of the device. General Supplies did a great job though.

Top Critical Review

“Nathan c loeblein”

nathan l.
10/12/24

I have not got my order order.jhyujuhiygufougi;oufupfufufytdtrserekjghidtrsrftghjhrtyuijhgfrtyuihjdrtyihbjrtyuiohjtyuoihtyiuohjtyihbhjvgtyiuojhjtyuoijhtyiouhjvgyutyujhtyuojihhgtyuiojkhgty7uiopjhkhghyuijhbvcdtryyuiojhbvctyuiokjbvcgtyuijhjgtyuiojkklg

Reviews (1,076)

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customer service (15)
Thumbnail of user randallz52
Randall Z.
0 reviews
0 helpful votes
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April 27th, 2015
Verified purchase

1st time buyer thank you. This part was half the cost of the oem part i needed. A little research saved me some money and u guys had the part. Super service and great shipping thanks again.

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Miguel G.
0 reviews
0 helpful votes
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March 5th, 2018
Verified purchase

Item was delivered in time that I expected and product was exactly as I saw it pictured. Item was for a Williams wall furnace natural gas model *******, btu 35,000. Thank you! - 5/5

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Tad C.
0 reviews
0 helpful votes
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August 5th, 2015
Verified purchase

Found exactly what I was looking for with minimal effort. And the price! $100 less than what I was being quoted by sears or H.A. Thompson and Sons. Thank you!
Motor works great!

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Jim J.
0 reviews
0 helpful votes
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February 18th, 2014
Verified purchase

The part shipped out on the day of my order and arrived much quicker than I expected. Having the part as a spare for the repair person saves about 3 days without heat.

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Noel R.
0 reviews
0 helpful votes
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October 13th, 2014
Verified purchase

Great service, received my part the following day. I installed the part with no problem, it was an original OEM.
I just recommended a friend to General Supply.

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David W.
0 reviews
0 helpful votes
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May 14th, 2016
Verified purchase

Terrible checking out. I called the credit card company and they said it was your site that kept rejecting my card. So I used Pay Pal. Other than that, everything was good.

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Tom H.
0 reviews
0 helpful votes
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July 31st, 2015
Verified purchase

Highly impressed - Only took me a total of 1 minute to complete this order - It's real obvious - Highly Satisfied Customer - Please call - Would be glad to work for this organization - I work for a top 500 company - Customer Satisfaction is the Success.

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Charles D.
0 reviews
0 helpful votes
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August 27th, 2016
Verified purchase

Thank you so much. Fan motor is installed and my family is happy! HVAC dealer wanted a lot of money to replace this fan and I saved a ton of $$$ doing it myself.

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John A.
0 reviews
0 helpful votes
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November 7th, 2015
Verified purchase

My first time using this site but I will definetly be using it again in the future. Quick customer service reaponse and great overall experience.Highly recommended..

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Dan g.
0 reviews
0 helpful votes
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October 4th, 2018
Verified purchase

Very happy with the communication on how the order was placed and the time line that they said it would arrive. I would recommend this company to anyone that needs products they carry.

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Andrew O.
0 reviews
0 helpful votes
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June 6th, 2015
Verified purchase

Would be nice to know where with out having to search. I trust a site much more when a phone and address are somewhere on every page. Even when just a commerce site with no store.

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Craig I.
0 reviews
0 helpful votes
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November 25th, 2018
Verified purchase

I'd like to see the USPS as a shipping alternative. Other than that it took a day to get here as I live one town over and I installed it that nite. Works great, thank you!

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MICHAEL S.
0 reviews
0 helpful votes
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January 12th, 2016
Verified purchase

Look in to better protective shipping packages, the capacitor I received luckily was in good condition but the bag and box it was originally designed to be held in was just about destroyed by ups

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Frank W.
0 reviews
0 helpful votes
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February 8th, 2014
Verified purchase

Very fast to respond to my questions, friendly people to deal with. Saved over a ***.** by ordering from General Supplies Inc, will be sendind my friends to their web page. Thanks

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Ken Z.
0 reviews
0 helpful votes
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December 3rd, 2016
Verified purchase

Service was prompt, parts good quality. As with all replacement parts, they always seem a bit pricey to me, but the experience overall was a good one.

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Pat M.
0 reviews
0 helpful votes
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January 12th, 2014
Verified purchase

First order from this site and very satisfied with the service. Order was processed and shipped on the same day. Product met all my expectations. I will use this site in the future.

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mensah g.
0 reviews
0 helpful votes
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March 3rd, 2015
Verified purchase

The shipping time was so bad I order the same item from another company 6 days later a got the item 4 days before I will never order anything from them again the worst shopping experience ever

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tena V.
0 reviews
0 helpful votes
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November 3rd, 2014
Verified purchase

I found the part I needed for my furnace on monday and it arrived thursday, with standard delivery. The furnace is now working again. Very happy with how quickly the part came!

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jk N.
0 reviews
0 helpful votes
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March 8th, 2014
Verified purchase

I had questions - Lawrence quickly answered them.
I received the purchase quickly - it was exactly what i ordered
I've installed the device and it's working perfectly

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Eric M.
0 reviews
0 helpful votes
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March 13th, 2020
Verified purchase

The package had all the right part numbers but the contents of the bag looked pretty shop worn. I didn't have time yet to look up the specs and verify it is the right part. Hopefully it is.

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Tom Y.
0 reviews
0 helpful votes
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September 4th, 2017
Verified purchase

GSI worked with me to verify the part I was purchasing would fit my 30 year old boiler. The part was shipped and received promptly. Great experience and would recommend GSI...

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Mike L.
0 reviews
0 helpful votes
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January 17th, 2019
Verified purchase

The exact furnace replacement part I was looking for was in stock and was easy to find. Checkout was simple, and the price was comparable to, or slightly better other places I'd looked.

Thumbnail of user andyh859
andy h.
0 reviews
0 helpful votes
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April 16th, 2020
Verified purchase

VERY EASY TO ORDER AND FIND PARTS, SERVICE IS GREAT. GOT PARTS WITHIN TIME FRAME OF ORDERING. INFORMATION IS ON THE EMAILS TO TRACK ORDER. MAKES ORDERING PARTS FOR HVAC EQUIPMENT EASY AND I CAN TELL CUSTOMER AND BE ASSURED THE PART IS COMING. THANKS, WILL DEFINATELY USE YOUR COMPANY FOR ALL THINGS I NEED TO ORDER4 ONLINE.

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Jeremy R.
0 reviews
0 helpful votes
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December 28th, 2016
Verified purchase

The part was correct and shipped very timely. Would recommend to others. The only thing was a very small part cost $13 to ship. Raised the overall price too much.

Thumbnail of user keiths1306
Pennsylvania
1 review
0 helpful votes
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July 21st, 2023
Verified purchase

I was extremely pleased with my dealings with GSI. I hope to be doing more with you in the future.

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From the business

GSIstore is an online store operated by General Supplies Inc. to serve our internet customers. General Supplies Inc. starts its operation in 2005 from its mother company which has been in business since 1992. Located in City of Industry, California, we provide our customers quality products with very reasonable price and great personal attentions. As a small business, we understand each customer is just as important and we look forward to helping you solve your HVACR problems. We are also experts on locating hard to find parts that no one seems to want to help you with. Whatever your HVACR need is, let us know we'll do our best to help.

Company Representative

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Kit L.
Typically does not respond to reviews

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