Guaranty Trust Bank

Had debit restriction on me b'cos I made multiple transactions. I clarified with them, yet restriction not lifted off my account. They are messed up set of banking system.

Customer service was going to get back to me within 5 days, imagine that, 6 days passed and no one has reached back to me.

GTBank Customer service act like they are doing you a favor talking to you. Called them from the U. S and spent so much time waiting on the line, with expensive calling rates, only for a grumpy person to pick up. Issues that can be resolved within few hours take months. I would not recommend them to anyone. I have never had a worse experience with the customer care in any other organization.

To anyone thinking about opening an account with GTBank, please don't.
GTBank will rob you of your hard earned money for no reason at all. Endless debits on your account. If there's a POS/WEB purchase dispense error or probably a duplicate debit, just forget about that money because GTBank will never refund it. And don't even think about contacting their customers care, it will never be resolved.
Actually, nothing has ever been resolved by GTBank customer care rep.

I will say with a full chest this is the most useless bank in the world. You guys block my account for no reason over the past two weeks, couldn't reach the customer service. Neither was I able to get hold of someone to help. What kind of banking system is this? I don't leave in Nigeria and I don't even know how to get this issue resolved. ADEOLA ILORI

I have been trading with cryptodroneco.com for a while now and the return i get is really good. I would encourage people to focus more on crypto currency than paper money..

I attendant your branch at Ijebu Ode to inquire about my dormant account and possibly to reopen it for international school fee payment. I greeted a staff on Orange top and the response I got was to join the queue without even listening to was I have to say nor returned my greetings I was rebuked and I register my displeasure, one of the senior staff apologized and asked what she could do to assist, I explained to her and she said I should join the queue, I asked if I need to fill any form and she directed me to pick activate form. I thought within myself, so if I had not asked her if I would need to fill a form or not I would possibly stay on the queue and when it gets to my turn an agent would likely tell me to pick an activation form and fill same as my encounter with the first agent, if I had join the queue without asking questions, I'll probably be referred to different desk or department after wasting time on a wrong queue. After filling of form which have my names written I was still asked to call my name verbally. I have never experienced such treatment with any branches before. GTB, Ijebu Ode branch is like a mom and pop store. I am 100% dissatisfied!

Assigned personal bankers not doing much. Personal information open to all
Customer service be more.