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HalfOffDepot has a rating of 1.1 stars from 56 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HalfOffDepot most frequently mention customer service, and credit card problems. HalfOffDepot ranks 116th among Free Stuff sites.
I use Half Off Depot all the time. There's no hassle. I just purchase vouchers, print them off, and save a ton of money! When my family comes into town I can take them out to eat and then to a show. My sister flies here for work a lot and we can make a cheap trip to the spa and go get our nails done without cutting corners. I purchase from Half Off Depot to go out with my boyfriend, my friends, and lately the great offers with hotels and vacations have been perfect gifts for everyone to get away. If you haven't used the site before you're missing out!
Literally the worst experiences (multiple), mostly as a result of them selling deals for awful, unprofessional, illegitimate companies and then providing extremely delayed customer service when complaints were made and refunds were requested. I have finally learned my lesson and will never ever give this company any of my money again, no matter how many 75% off coupon codes they email me about - which reminds me, I need to go unsubscribe! Here's my advice: stick with Groupon and Livingsocial - they offer deals for quality companies and have great customer service.
Worst Company EVER!
REF: Case Tracking # U4PV6B1GQV
I have contacted Half Off Depot multiple times since Feb 2013 and now they won't even reply. This is not the first time they have given miserable customer service but for a $40 rip off it is intolerable.
I paid $40 to have my car detailed from a local business; I tried for months to set an appointment but emails went unanswered and whenever I called the listed phone number, I rec'd a message saying there was no voicemail account associated with that number.
Lo-o-o-o-o-ng after I wanted to use the coupon, after I went through the hassle of multiple emails to Rip Off Depot and after the coupon expired... someone called. They said they would "let me use" the coupon (How nice, I paid for it) but the earliest they can detail my car is... are you ready? JULY! They started to leave a contact number but hung up before finishing it.
I am truly tired of being run in circles by Half Off Depot when there is an issue with a purchased coupon. No other discount provider gives this low level of service.
I DO NOT want to wait 2 more months to get my car cleaned. I do not want to deal with this nonsense any longer.
CREDIT MY ACCOUNT... STOP SUPPORTING MERCHANT SCAM ARTISTS
Ordered a canvas from PixWrap via Half Off Depot in October 2012. No product, no refund, no credit! Don't EVER use Half Off Depot for a purchase amount that you are not willing to lose.
Major delivery delays and no response to my inquiries. I should have read the other reviews before ordering.
It has been a month since i have placed my order and havent heard anything from them. I have been trying to reach them and no luck. WORSE SITE EVER!
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Hi Majorie, To submit a customer service ticket, please email us at help@ncrowd.com. Our support desk hours are Monday-Friday 9AM to 5PM, EST. Remember to provide us with your name, email address associated with your account and a brief description of the issue you are experiencing. We will answer your support ticket as soon as possible.