They're a little slow for some orders, but they warn you about that ahead of time (It took a week to process my order before it was shipped). Other than that, though, they're a great company! I would definitely recommend them.
I ordered a Purple Zippo lighter with a silhouette of Elvis and i am very excited to receive it. The price from this company was the best available online, and i am extremely impressed with their laser engraving technology they use. There is a youtube video on the site which demonstrates their laser etching system and its pretty cool. I recommend you check this site out.
I ordered a knife that had its first production run in 1995 and I still got it from Hand-Tools.com. The communication was great. I recommend this seller also to all buyers from abroad because of the quick and reliable shipping. For me it was a perfect purchase.
I have dealt with Hand-Tools.com in the past and have nothing but praise for this company. They had the knife I was looking for at a decent price and also offered engraving on the blade and embroidery on the sheath... something the other websites didn't offer.
I was shopping for a very specific Zero Tolerance knife, and Hand-Tools.com was the only site who had the knife in stock at a good price. I ordered during the holidays between Christmas and New Years and it arrived post haste.
Wonderful website, they had a knife I have been looking for everywhere.
Price was better than the dealer's website advertised.
Fast service, and the engraving is awesome.
I am going to love this knife for years to come.
Easy checkout, and fast service!
Very good experience. Customer service answered all my questions. Good shipping and very good prices. Prices are cheaper than amazon and ebay. Would use again and highly recommend.
Item took too long to ship, sent e-mail querry but never received a reply, I paid for UPS ground but item was shipped Postal Service (Mail). Overall, service is poor.
Bought a Gerber knife from Hand-Tools.com - prompt e-mail response and shipping confirmation. Knife arrived just as expected. Great and easy transaction.
Was searching the web for a specific hand tool/knife and found Hand-Tools.com website. Not only did they have the best price for what I was looking for but also the the service was superior!