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Handy used to be reliable, more expensive than hiring your own cleaner, but worth doing. The cleaners are of mixed quality and motivation, but mostly good. But I've had so many cleaners not turn up recently, and Customer Service refusals to offer compensation (and pretending that they are doing you a favour by re-booking a cleaner to pay for the work you paid for) that I'm starting to lose faith. Perhaps if I keep going for a while and monitor, I will be able to give a more positive reference in future.
Tip for consumers:
It will take a lot of your time if a cleaner does not show up, trying to persuade Customer Service to send another one to replace. Previously, they offered compensation for your wasted time and effort, it now seems that policy has been reversed; sometimes there even appears to be an accusation that you are making up a story
Products used:
Cleaning services and sometimes handy-person
We purchased Handy Pro services to mount a new TV for us. A little skeptical after an initial problem with scheduling but then we found Brian. He arrived on time. We had the wrong mount and Brian went out with my husband to get the right one. He got the TV up and working quickly and cleanly and answered all our questions. He was polite and courteous and we would definitely have him back to work for us. We recommend him highly! Thanks Brian. Jim and Judy Duffy.
Products used:
L
I am very happy and satisfied with the Handy pro I chose. She was very respectful and nice. I was thrilled with her customer and cleaning services, I would recommend her to anybody looking for a house cleaning professional
Tip for consumers:
it's absolutely awesome
Products used:
Handy pro app
HandyPro is a real easy and quick website to maneuver when you need help with just about anything. It's a trustworthy company who has great professionals. I've used them 5 times, and will continue to use them as they have quality, professional people who have great skills. You can trust HandyPro.
Products used:
No products; service for persons to help you in your home for whatever you need done
SHE is a pro! If you want your house or apartment cleaned, I recommend Alyssa, she is a fantastic pro and a professional. You will not find one thing wrong with her cleaning service. She's over the top, and I wouldn't want to try anyone else. Trust me!
I TOLD THE REPRESENTATIVE FROM HANDY NOT TO COME AND THEY DID NOT COME. I HAVE TRIED TO USE THE SERVICE IN THE PAST AND THEY WOULD NOT COME AND SO I WANT TO DISCONTINUE MY SERVICE WITH HANDY. TOO UNPREDICTIBE.
Pamela was on time and very professional. I request the cleaning be done a particular way and she did what I had requested.
Very satisfied with Pro's work. David has completed several tasks I had when I requested a Pro on Handy. All jobs were completed in a short time.
Thank you Irvin for a great job. Very professional and fast. Would definitely use handy pro in the future.
Excellent and thorough service by Anabel and Ed. Great attention to detail as well! Ed possesses multiple skills for a variety of projects.
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