Happie Family Store

Ordered two months ago and every single time you contact them about your order you get a give me 10 more days. Never received the item ordered just got a run around so I had to report to my credit card company. They're running ads on TikTok and scamming ppl of money, read the reviews nobody has received their items!

Getting a package shipped halfway around the world can be logistically difficult to say the least.… Especially during this engineered Covid crisis. But these guys provide top-notch, courteous, customer service (which is very rare where I come from), and are very responsive to emails. A pleasure to do business with!

Customer service is top notch, after several issues with available payment methods i could finally place an order with their assistance. I received my order after about 6 weeks (Belgium) which was 2 weeks longer then anticipated but this was due to Belgian customs NOT Happie family Store.

My order was complete and undamaged and the medication functions as advertised. No fake pills here!

~a satisfied customer

I have used HFS to purchase modafinil and most recently tamoxifen and not had any issues. The tablets are generics made in India, which is where most are made in the world, and come in local company branded blister packs. In India the same medication costs about 20x less (yes!) than they sell it for so there is really no point in HFS providing either poor customer service or poor products as repeat business is SO profitable for them. In terms of communication I had replies to all my emails and received a shipment to the UK in 9 days. My only gripe is that the tracking code took about a week to come through but other than that its a great service. I can and do highly recommend HFS - this company actually provides affordable medication where it is otherwise not available. What's not to like?

I ordered 5-15-19 and it is 8-23-19. I have contacted customer support several times and still no delivery and no response after the first one. There was no special inscription. I ordered it for my anniversary and looks like I'll be looking for something else. They had no problem depositing my money and I will bet there will be no refund, despite my request. Stay away from this vendor! I have reported them to the Better Business Bureau.

I placed an order for two items. One item was received with a missing part and not functioning properly. The second item never arrived. I emailed support several time with no response. Finally contacted PayPal. In order to get my full refund I had to ship what I received back. The address given was Vietnam. The cost to ship with tracking was more than the item. So in the end I accepted PayPal's offer to refund the item that was not received and am eating the cost of the item that is of no use. Will never buy from this company again. My first negative experience. It's too bad.

I really like to thank Sam and the entire Happie Family Store for their outstanding service when the Swedish customs made a mess for me. At my request they resend my order to Spain at no extra cost and with great help at all times. The pills are also working very well, so this is by far the best store I ever used and I will continue to buy from them in all future. Thanks a lot and some roses for you below. Stig

Placing my first order was a breeze with support and help from HFS. Their site was very informative and the support reps were quick to answer questions. The part I like the most was the online order tracking system.

This takes so much worry out of ordering.

Well after I saw people whining on here I was frightened. I ordered my sons Doxepin from them and it worked out great. Received the product in 15 days. Will order from them again, and probably other meds too now.
Sick and tired of having to pay a Doc visit 120$ a pop, to get a script for my son for drugs he needs, his illness will not just disappear. I ordered from here, assuming this is the same co for review... https://happyfamilymedstore.com/

After I placed the order and paid extra for delivery within 9 days I was told it will take a minimum of 3 weeks " due to covid". The reviews here are also no encouraging so I've requested a refund. It's a 1 start for now but happy to change if the refund actually happens.

Ordered product on the 15. 5. 2019. Still has not arrived. Finally got a response to one of my emails (the latest one) but appears to be a generic computer generated email. Escalating dispute via PayPal for full refund. If no success there I will follow with my bank to lodge a dispute. Very disappointint that PayPal are aware of this company and still associate with them.

I made my purchase and 90 days later still have not received my order. They provided a tracking a number that showed it was still in India. I asked for a refund and they said it would take 30-45 days. I asked why does everything take so long with them. He said "because that is how they work". Never again. I urge nobody else to buy from them.

Fast delivery, great products, most important is customer services - friendly and professional. After submitted order online Rep called me confirmed order, and explain ETA of products. Rep very knowledgeable on the products

I have been in this business over 20 years. I have never worked with any company that try so hard to keep me happy. I discovered them by accident and could not be happier with their products and service. I have used their service 3 times in the last 3 months. The first 2 arrived in 14 days. They had to do a reshipment on the 3rd package and it made it here no problem. Of course it took a little longer but in this business, and at these prices you MUST be patient. They were already processing a 3rd reshipment when my package arrived. WOW! I had to email them and tell them not to reship because I got the package. Your package will arrive. Be patient. They were always kind and resourceful when we spoke or emailed. Take it from a man with experience. You will not find a better company at these prices anywhere. As long as their in business they will have my business. Stop looking, you have found what you are searching for:)
Sincerely,
Mike

I recently ordered Lexapro from HFS, and had a great experience. At larger order quantities, the price per pill is very cheap, and they even offer free tracked shipping and bonus pills depending on the size or the purchase. 48 hours after payment was approved, I received an email that my order had shipped and was provided the tracking number. For any questions I had about my order, I would receive a response from their support team withing 24 hours.

Would Recommend

I have now been a customer for a while now, this seller is honest, reliable and absolute highest quality product, Delivery to Australia is usually 10 days, please don`t hesitate purchasing off this seller. Highly recommended... Thomas from NSW Australia

The product never arrived, they are scammers, they drag their feet but they charge you and they don't send you anything

Very appreciative of the professional handling of this business,in both the website which was easy to order from,and the check out of the product which was accurate and also gave me bonus samples for ordering,also appreciate your customer servicel which kept me informed every few days where my order was,and when it would arrive.and after a few days,my package was delivered in perfect condition.I look forward to reordering when needed.

This was my first order, just 30 pills to try the service. After placing the order I sent a couple of emails with questions, and they were answered promptly and quickly. The pills arrived in about 2 weeks in a small discreet package. I've started taking the pills, and I'm very satisfied with them. I will now place a full order. I recommend this company.

Same complaint as everyone else. Ordered a compass, still haven't received it. Told them to cancel my order & refund my money & they refuse. Pass this on to everyone in your social media & anywhere else - these jerks need to be stopped!

At first I was skeptical since the reviews here are quite bad, but the meds I wanted were only available there so I have it a try.

Unfortunately, my order was seized by customs... I contacted HFS (contact them by phone!) and they did a reshipment immediately. The second time around, I got it without any problem!

The meds are real (lab test from customs for the first shipment, thank you lol) and are working as expected. Will definitely order ahain

I suffer from pulmonary hypertension, it is a great help to pay for the medications without leaving your salary.
It took a month for the package to arrive and I was finally able to continue with the treatment.
I will buy again

Please be advised that Happie Family Store is run by a bunch of criminals who scam you out of your money and then never send you your products or medications. About a year ago, I placed a rather large order, paid for it, and then was sent a fake tracking number with Emirates Post. The Store never sent my package, and worse of all, their Russian and African customer service representatives did not respond to any of my many emails and would hang up on me when I called them to address the issue. The Store stole approximately USD$300 from me. Save your money and steer clear of these criminals!