Happie Family Store

Placed an order in the beginning of june for an anniversary gift for july.
It's now September and I have received nothing.
The tracking number provided - never existed.
I have sent multiple emails demanding a refund, and if they actually do reply I am given excuses and never a refund acknowledgment.
I am opening a case of fraud with my financial institution in order to rectify the refund amount.

August 15th i demanded a refund for the 5th time, I never mentioned anything about tracking (that was in my first email back in july)... this was their reply.

On September 7th I demanded a refund again...
September 9th I received a reply again with excuses.
I have attached that for viewing!

AGAIN... I warn everyone out there - DO NOT ORDER ANYTHING FROM THIS COMPANY!

From ordering to receiving this was a positive experience.
Will definitely recommend to others, this company is trustworthy and reliable, I will definitely order again.

Delivery to US was less than two weeks. I will definitely be ordering Accutane again in the coming weeks. I hope it's as fast or faster than my first shipment!

I've ordered twice before and now onto my 3rd order, I have never had an issue and the product is great. Will continue to use the Happy Family Store, Thank you.

I bought some items online and I was very happy with this store!

SUPERB NICE Customer Support Team, ANSWERING FAST TO E-MAIL, VERY HELPFUL! TRUSTWORTHY! Highly Recommended!

I would like to give 5 star diamond positive feedback to this store:
"5 Stars! BEST Seller= Happie Family Store! EXCELLENT Customer Service. Highly Recommended!" Definitely, I will buy again!
Best regards and thanks!
Tamara

Don't waste your money, this is a scam. I ordered fluoxetine from them and it was shipped from France in 5 weeks. When I checked my billing statement, the Happie Family store was called FRESHOOLONGTEA which seems suspicious. When the pills came they were labeled fluxican not fluoxetine! Never heard of a legit brand called fluxican... When I opened a capsule, it looked like it was filled with cornstarch and when I tasted it, the poweder tasted bland like flour. Prozac is not supposed to taste bland, its supposed to be very bitter. It seems like they scam you by filling pills with a placebo.

I ordered something special for my husband late May still don't have it no reply to emails stay away from them :( i didnt even want to give them any star rating it makes you

The service is good, the people working at customer work with big patients and the pill works, it really help me lot, make me feel younger and have more confidence

This company has to be the worst to deal with and PayPal supports them. I too ordered the compass for Father's Day. (May 27,2019) and it never arrived. Finally I went to the post office to have them use the "tracking number" I found through PP. Through the PO I was able to see it was delivered to a different address/different city. PP wanted nothing to do with it. Said it was delivered. When I argued she told me the PO had to update the info to go further. This was August 31st. On/around Sept. 6 it arrived. I was totally embarrassed to show my husband what I ordered. It has plastic over the compass the inscription is smudged can barely read the words in places. So AGAIN I reach out to HF through PP for a refund. Not one word from them. And this morning I get an email asking me to review their company/product. You have to be kidding me. And that's is what I told them in the review along with what I've said here. Like I told them, I don't think they will let my review be posted to their sight but had to get it out there.

I purached a item on May 22,2019. As of August 5,2019 I have still not received the item. At this time the company has not even sent out the compass that was for Father's Day. They will take your money and not even send you the item that you ordered.
(PLEASE STAY AWAY FROM THIS COMPANY DO NOT ORDER ANYTHING)

Marilyn C.

I love your website because the customer service is quick and very helpful always will order from this site and the product is always what it's supposed to be.

I ordered Finasterid 2 weeks ago and I was amazed of the service and short lead time for the package they sent. Support did everything I get the package on time. 5 star recommendation from my side!

Ordered in May - still no package and anniversary is 10 days away. No phone number to call and no response to emails. I see this has happened to a lot of people and I am really upset!

Ordered an antibiotic from Happy Family. Took some time to get it in but quite happy with the product I received. Would not hesitate to use Happy Family to order more products from them.

They send fake tracking info and say the package was stolen. They lie to pay pal and deny the refund. Awful. They advertise to your heart and then rip it out with their scam.

Drugs were false, didn't work at all. They were supposed to help me stay awake, or give me energy instead the modi they sent me made me either didn't work or I got super sleepy and fall asleep. 200mg

What a great company. Fast service and I received exactly what I ordered. Product was exceptional. I 100% recommend using this company. Customer support... 5 STAR RATING.

Everyone I talked to was helpful delivery was fast and easy. Web site was easy to navigate. Such prompt service. Will come back to them every time. Thanks you

You type in your address, then get a message with the wrong delivery address with a phone number to contact that does not get answered? Somethings NOT right.

I am really satisfied with packaging of the items, the prompt response and helpfulness of the dealer.
You are really good and efficient - thanks again from my heart.

I ordered a personalized compass as a gift for my husband, I waited for 6 weeks to receive it, I then contacted the company, with no response. I then contacted pay pal, the company produced a bogus tracking number to pay pal and acted as if the item had shipped when it had not. DO NOT TRUST THIS COMPANY. I still have never received the order.

Purchased wallet from happiefamily. Several weeks later item had Not even shipped. Although they took my money right away, they then pointed to fine print (on a different page than the item was on) which indicated it could potentially take 4 to 8 weeks before I receive the product. Explained via email birthday gift was ordered and needed in a timely manner. There is no phone number to contact this company. Also, I was dissatisfied with the quality of the wallet when it was finally received (after the birthday it was purchased for). Their website indicates a full refund for "any reason" however, they have ignored 4 email requests to proceed with return and refund of the product as I was not happy with the quality. I Would NOT recommend this company to anyone. Very disgusted and dissatisfied with The product and lack of response once I raised an objection after receiving and noticing the quality was less than what I expected. I would not have paid more than $10 for what I received. This company does NOT stand behind or follow what they post on their website. Filing a complaint with PayPal and whomever else I can notify. I have sent more than four emails requesting return and full refund, they totally ignore these emails and to date there has been no response. I feel like I have been scammed. Also, when I requested to leave feedback on their actual site (there were positive feedback comments on their site) they advised me to email my feedback. I promptly did so, however they have not posted my feedback at all regarding this very negative experience.

I am very happy with the results of the meds!, I will order them again often!,
Because I am very satisficed and have recommended them to my crazy friends!