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  • Happie Family Store

Happie Family Store

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Overview

Happie Family Store has a rating of 2.7 stars from 314 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Happie Family Store most frequently mention tracking number, credit card, and full refund problems. Happie Family Store ranks 765th among Gifts sites.

  • Service
    107
  • Value
    104
  • Shipping
    104
  • Returns
    54
  • Quality
    96
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
46
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How would you rate Happie Family Store?
Top Positive Review

“Ordered Prednisone for my undiagnosed Crohn's disease, arrived within 10 days”

Dylan C.
6/13/22

I don't know why they've gotten so many bad reviews on here. They wouldn't even charge my card until I answered their call to confirm the address (they called like 15 times until I realized it was them lol). I had then to confirm again once they were ready to ship. Product came exactly as delivered, sooner than the 2-3 weeks they said it would. The product shipped from Dubai, but was manufactured in India. Works just as well though.

Top Critical Review

“Beware! Criminal Scammers”

Tom C.
9/6/22

Please be advised that Happie Family Store is run by a bunch of criminals who scam you out of your money and then never send you your products or medications. About a year ago, I placed a rather large order, paid for it, and then was sent a fake tracking number with Emirates Post. The Store never sent my package, and worse of all, their Russian and African customer service representatives did not respond to any of my many emails and would hang up on me when I called them to address the issue. The Store stole approximately USD$300 from me. Save your money and steer clear of these criminals!

Reviews (314)

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customer service (50)
Thumbnail of user timothyg441
1 review
1 helpful vote
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October 22nd, 2020

I got the products I ordered and they are good and what they are supposed to be and the amounts I ordered.
It takes a while to receive (last time only three weeks or less, other times more)

Products used:
I got Zoloft and it works even better than the stuff from my pharmacy.As good or better

Service
Thumbnail of user maryd1313
2 reviews
1 helpful vote
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September 18th, 2020

Best company ever! Timely and great quality! The best part is that they are there for you 24/7 and they even answer the phone when you call! Thank you!

Thumbnail of user davidp2364
1 review
1 helpful vote
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October 16th, 2020

I like the pills I order because I did not have too many side effects like I did in the past. I normally get really red eyes in bad headache but not with the pills I ordered.

Thumbnail of user nancyh480
1 review
2 helpful votes
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July 20th, 2019

I placed the order on June 12th and I am still waiting for it. PayPal took the payment, but I have not received the merchandise. I tracked it on the Happie Family site and it continually says that it is in process. This is a TOTAL scam and I cannot understand WHY Pay Pal is allowing them to continue to do business. I will be seeking LEGAL remedies! If someone stole money out of my purse it would be illegal. This is NO DIFFERENT!

Thumbnail of user calvinn35
1 review
0 helpful votes
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October 6th, 2021

I have been very happy with the products and service. Customer service has been outstanding and the shipping has been great considering the situation we all are in!

Tip for consumers:
Make sure your bank or card will work!

Products used:
ED meds

Service
Value
Shipping
Returns
Quality
Thumbnail of user cynthiam354
1 review
4 helpful votes
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August 6th, 2019

I very seldom have found that I have to write a bad review. They are a fraud and perhaps call themselves Happy Family because they get your money and give you no product. I would give this company a zero if I could. I made a purchase for a compass from this company and used PayPal. The compass never arrived. I filed a dispute with PayPal and they denied the claim as they had tracking information. The tracking information showed the compass being delivered to a different zip code than the one I live in even though my address was right on this company's paperwork. I have contacted Happie Family and they have refused to respond. PayPal is even worse because they did not bother to check into the tracking information which clearly shows the package was delivered somewhere else. I have now involved my credit card company and filed a dispute and have given them the details. I will find every venue I can to let folks know that Happy Family is a fraudulent company. I am also discontinuing using PayPal. They are overpriced for the merchants and have very poor research done on disputes.

Thumbnail of user meeliss1
2 reviews
2 helpful votes
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January 2nd, 2022
Verified purchase

I ordered ivermectine. Once I received and opened the envelope the sheet of tablets were opened and six out of ten tablets were stolen. Envelope seemed not opened before.

Tip for consumers:
Stay away!

Products used:
Medicine

Service
Value
Shipping
Quality
Thumbnail of user edwardf247
1 review
1 helpful vote
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September 1st, 2020

Allow for a 45-day delivery process but the wait is worth it because the products perform! Happy FamiyStore is a great resource and recommend them strongly!

Thumbnail of user jacksont83
1 review
3 helpful votes
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May 11th, 2022

Quality products, excellent customer service with good communication, fast shipping, really take pride in keeping there customers happy.
Highly recommended

Service
Value
Shipping
Returns
Quality
Thumbnail of user eduardom131
1 review
2 helpful votes
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November 17th, 2020

I'm really satisfied I buyedI am very satisfied with you, because I made an online purchase RT*******SG with you, due to the global pandemic of COVID-19 there were delays in delivery, but on all the occasions I made inquiries online to know the status of my order, always I received immediate responses, for this reason I recommend buying your products since you are undoubtedly a quality, responsible company that satisfies its customers 100%, for these reasons I fully recommend it.

Thumbnail of user wiseg5
1 review
18 helpful votes
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December 15th, 2020

Happy Family store_ not a pharm, just foreign crooks. Thankfully they did not get my money.
Address hey gave me: New Link Road
Adarsh Nagar, Jogeshwari West, Mumbai, *******, Maharashtra, India
Photo attached is not of this location - unknown origin most likely photoshop
Crooks gave my card information away to fraudsters before I processed the order. CRAZY criminals!
Cost me time in deleting the card. I was hoping for better to buy a COVID Killer drug

Thumbnail of user mathius
1 review
5 helpful votes
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June 26th, 2020

I received my order after 3 weeks. The package is incomplete: only one of the two products I ordered. And of course, it's the cheapest one!
196$ stolen!
They don't answer my messages. Thiefs!

Thumbnail of user phyllisb107
1 review
2 helpful votes
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July 27th, 2019

I had to fight with paypal to get my money back as this company gave a tracking number that was not associated with my address. I had to get the post office to send an email stating that I never received it. This took many hours and many phone calls and emails.
This is really a scam. DO NOT EVER ORDER FROM HAPPIE FAMILY! The company was not responsive and took my money without sending my compass.

Thumbnail of user hania29
1 review
1 helpful vote
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September 23rd, 2020

Great store and I've order many times from them. The customer service are helpful and friendly. Supplement works as advertised.
I recommend it for you and I willorder again from them.

Service
Value
Shipping
Returns
Quality
Thumbnail of user pj186
1 review
1 helpful vote
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July 17th, 2019

This site will take your money and NOT send your product. Used PayPal and my order never arrived. Happie Family has not responded to my requests for a refund and PayPal is of no assistance. If the vendor does not respond at all, PayPal rules in favor of the vendor. Guessing PayPal not a good place to buy through then... Very sad.

Hello s,
You have escalated this problem to a claim and we will contact your seller for more information. Happie Family has until July 27,2019 to respond to PayPal. Most claims are resolved within 30 days, but it may take longer.
We may need to contact you for more information during our review process. If we do, you'll need to respond within the requested timeframe. Otherwise the case may be closed and decided in the seller's favor.

View the case details

Transaction Details
Case number: (Removed for my security)
Seller's name: Happie Family
Transaction amount: $ (Removed for my security)
Transaction date: May 15,2019
Your transaction ID: (Removed for security)
To learn how we review and resolve claims, you can view the PayPal User Agreement, which you accepted when you created your PayPal account. Simply click Legal at the bottom of any PayPal page.
Sincerely,
PayPal

Tip for consumers:
Don't buy from this vendor.

Products used:
None - never received but paid for the product

Service
Value
Returns
Thumbnail of user bje16
1 review
0 helpful votes
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February 1st, 2023

I've ordered twice now from this company, the product is as advertised, I used Levitra 20mg, it's legitimate and they stand behind the sales, never an issue with assistance, I highly recommend them

Tip for consumers:
Great site

Products used:
Levitra

Service
Value
Shipping
Quality
Thumbnail of user kristinel57
1 review
1 helpful vote
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September 2nd, 2020

I will be happy to use this site again. They were prompt, very efficient. I had called also, they couldn't be nicer. Also very friendly. A happy customer here#

Thumbnail of user rosemaryg109
1 review
0 helpful votes
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December 6th, 2020

The product is excellent so is the fast service tyty
The customer service is also great. They help you every step of the order a life saving experience

Thumbnail of user marys1281
1 review
0 helpful votes
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September 23rd, 2019

Product not received at all. Company does not respond. Even to paypal
Contacted bank, bbb, paypal, ebay, amazon and anyone else i can think of to share this scamming company

Thumbnail of user beckya51
1 review
0 helpful votes
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June 29th, 2019

Ordered gift May 13. Have not received anything. No contact information. Already billed. Grrrrrrrrr. Will never order off of Facebook again. This company should be removed.

Thumbnail of user tads37
1 review
2 helpful votes
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March 20th, 2022

Found this site for online meds and ordered a sample of varies all ED products all seemed to work as expected will order again

Products used:
ED meds

Service
Value
Shipping
Returns
Quality
Thumbnail of user jonnya14
1 review
1 helpful vote
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July 11th, 2022

Despite of all the situation they managed to reach me with the goods. Exactly what I've asked for and not that bad timing.

Thumbnail of user jeannieb37
1 review
2 helpful votes
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August 2nd, 2019

Never received compass even though they show a boggas tracking number showing it was delivered.
I ordered the Husband Wife Forever Compass on May 15th. At the end of June, I emailed Happie Family about my product and was told to allow a few more weeks. Middle of July still never received the product so I disputed my purchase on PayPal. On August 2nd I received an email that Happie Family sent to Paypal showing it had been delivered May 30th.
Needless to say, I was a little confused since Happie Family told me at the end of June to allow a few more weeks.

Thumbnail of user stephens1642
1 review
1 helpful vote
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July 16th, 2021
Verified purchase

New customer here, placed my first order which was delivered with no issues! Communication was perfect! I will be ordering again!

Service
Value
Shipping
Returns
Quality
Thumbnail of user michelec196
1 review
0 helpful votes
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August 22nd, 2019

I placed an order back on June 9th for a husband compasss. As of August 22nd I still have not received said compass. THIS IS A SCAM DO NOT ORDER FROM THIS SITE! If I could give them a zero I would. Tried to get a refund to no avail. Can't supply photos of something I never got.

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