Happie Family Store

Customer service person was friendly and helpful. Order was processed efficiently. Received my order in 3 weeks time. Supplements work as advertised. Very please of the result.

There are a lot of great websites like Happie Family Store. Just found a coupon-codes for these sources. If you're curious just google-search for * TOPA2GET *. Have ordered a couple of times now and have recieved the correct items with pretty good shipping time considering it's out of the country. Items work awesome and customer service agents are friendly and polite. I have ordered a few times from Happie Family Store and have been very pleased with my product and their service. I will order from Happie Family Store when needed. Other sources with promocode are good too. Shipping time was reasonable and product was as expected, so I'm a satisfied customer and would use Happie Family Store again. Thanks

They take your money don't reply to emails. Total ripoff company. They said my purchase would come in 10 to 20 business days. You don't get that information until you pay. I ordered and item on June3 for Fathers Day knew it wouldn't be in my hands on Fathers Day. Wrote and asked them where the item was and not a single word from them. Now its been 35 business days and no reply. They have my money and I have just aggrevation.

I ordered the husband/wife compass for my husband for our anniversary. The order was placed on May 25th and to this day (July 19th) has not been delivered. I have checked my tracking every day since then and it still says it is processing the order. I got Pay pal (another loser company) involved. They "checked" into it and closed the case saying that Happie Family provided a tracking order and delivery. What is interesting is that the tracking order number does not match what I have. Needless to say, Pay pal closed the case and I am out $70.00. Now I have to go through my bank to dispute this.

Ordered, got the call within 10 minutes, shipped and sent tracking number. Was delivered perfectly in 10 days but would have been sooner if Labor Day had not fallen where it did.

I ordered back in May 2019.
In August I still have had NOT received a tracking number or my purchase.
Requested tracking... Do NOT receive one.
Request to cancel my order still have NOT received ANYTHING! Crickets

Ordered 2 months ago and when I called they said bank declined payment. I used a credit card. They didn't bother to contact me so now I"m out of my meds. Horrible customer service. Stay away.

I was hoping to find a place to order retin-A cream online. I received 3 tubes of tretiheal 0.5% generic tretinoin when the website shows brand name Retin-A. It is extremely suspect that I've been using this product for two weeks and have experienced zero retinization--no redness or peeling and I have very pale, sensitive skin. My dermatologist says it is likely a fake product as there isn't even a tretinoin odor to the product--apparently tretinoin has a distinctive smell. I've never used tretinoin before but I am extremely suspicious that this product is not of good quality. I've tried to contact customer service with my concerns but they are no where to be found, unwilling to discuss. I would not recommend you order from this company, proceed with caution for sure.

POOR, POOR SERVICE. ORDERED MEDS FOR MY DOGS 38 DAYS AGO AND AM STILL WAITING. I HAVE CONTACTED HAPPY FAMILY STORE AT LEAST THREE TIMES, BUT NEVER A DEFINITE ANSWER AS TO WHEN I MAY GET MY MERCHANDISE.

Never had an order shipped to Canada arrive in over 14 days, it has always been under 2 weeks to get here. Customer Support is the best. Always answers quick!

I recently made a purchase with Happy Family Store for the first time. I initially was a bit skeptical as it was my first time making a purchase of this kind and was unsure if it was one of those scam companies but, I'm glad I gave them a chance! I placed my order online and quickly received a call from a representative from their team to confirm my address & order. My initial payment did not go through as it was an international transaction and my bank blocked it so they send me an invoice via PayPal to process the payment. I was a bit skeptical still at this point but took a chance because of how safe it is to purchase via PayPal. Once I processed my payment they sent me a confirmation shortly after letting me know they received it and my order was good to go and would be ship out soon. My order shipped within 2-3 days and took about 18 days to receive in California. I was able to track my order through out the time. They respond very quickly to email and calls which made me feel more comfortable. They have one of the best customer service I have dealt with. If you are thinking or looking into making a purchase with them - i highly recommend! They are a safe and professional company. I'm so happy I found this company - I will definitely be using them & recommending them!

After a bit of investigating I found this to be a illegitimate company. They are SCAMMERS located in India. They have NO real store, NO real products, and NO morals. They run this scam out of their home. They run the scam using a laptop qhilr they sit on top of their bed. Whenever you call to speak to them you are calling a VOIP number.
I encourage EVERYONE who has placed a order with these scammers to call your credit card company and do a charge back. That is the only way that you will be able to get your money back. These people are EVERYTHING that is wrong with our world. They are Liars, they are thieves, and they are murderers (people have died as a result of these scammers.)

I ordered August 20th and as of Sept 23rd it hasnt arrived, I called non customer service and was told the last it had been tracked was in India on Aug 30th? I ordered from a company that represented itself as Canadian but ships from India? What a scam

Never buy from this seller! I also ordered a compass on 5/12/2019 and never received the product. PayPal just closed my case in their favor because they sent them a falsified tracking record that it was delivered. I now know that I will have to fight to get my money back. PAYPAL NEEDS TO WAKE UP ON THIS ONE! TOTAL RIP OFF!

This company is not credible! They are a sham - DO NOT ORDER ANYTHING FROM THEM! Stay away! I am fighting to get my money back. There is no way to contact them except for email and their emails say the same thing over and over.

I ordered a present for my husband over a month ago and am still waiting. They responded to one email saying a problem with shipping company, but have not responded to further emails. Facebook should remove their ads immediately. DO NOT BUY FROM THIS COMPANY!

I bought some Mod al$%t tablets and everything went O. K.(Besides the first shipment not being shipped at all) Then, after I emailed them a few times and then called them they re shipped until I finally got the product.
I don't know what it was but it was not what I ordered. Looked like somebody made the tablets in their bathtub. They looked great until I took them out of the blister pac. They had no line to split in half and fell apart when I took them out.
After calling them and sending them photos, they gave me a full refund but, I waited over six weeks for my pills and when they finally arrived it was something I did not feel safe taking.
My money was tied up with them and had been for over six weeks. I had to order from a different vendor and now I have to wait four to six weeks again. In the meantime, I now am out.
All they said was, "We gave you a refund"
Why don't you just send me what I paid for?
I will NEVER use them again and I advise you to find a more reputable vendor.
What a waste of time.

The only thing real about this site is the terrible reviews they have the positive reviews are all fake. I was lucky, after going 60days without receiving my order and talking to a representative that said I was lying the process on my card did not go through. DO NOT PURCHASE from this site!

I ordered the compass June 10 and still don't have it. This company takes your money and never sends the products. It's a scam. Do not buy anything from Happie Family, they are scammers.

This was my first time ordering from HFS so i was dubious because i have been let down in the past by other companys, BUT HFS from the start were informative, helpful, freindly and as id hoped my goods arrived as promised, the exact ones id wanted as well, they emailed me along the process and then the last one to confirm arrival, which they have and alot faster than i thought, i truly impressed and will be a happier customer knowing
Im dealing with a great, genuine business, many thanks, Amanda

I have made an order on August 4 with HFS and my experience so far (yes it is October 18th and I am still not done with them) has been a nightmare.

First of all, they do not inform you, but the packages are coming from Hong Kong.
2nd, my delivery never arrived, still held by customs and I can't get a proper answer from the support team on what has happened.
Once I paid and received an email with the tracking number this is the message I received:

"The tracking number starts working 10-14 business days after shipping.
EMS delivery time may vary between 2-3 weeks after shipping.
Airmail delivery takes 3-4 weeks after shipping.
The Airmail tracking numbers start working when the package reaches Customs.
If you have any questions or need assistance, please our visit Customer Care"

None of the above information, most of all the Honk Kong detail was mention before making the purchase.

Now I have been trying to get my money back for the last 5 weeks, using the so called "Insurance" I have bought together with my delivery, and the answer I received from their team was:

Thank you for your email.
We sent a request to our finance department for a refund.
Refund procedure might take 14-30 business days, sometimes 2 billing
Cycles. When the refund procedure starts, you will receive an email
Confirmation to your email address.

Sorry, but that is not how Insurances Work.

Do yourself a favor and go somewhere else, this is definitely not a website for anybody to purchase from.

EXCELLENT CUSTOMER SERVICE, DELIVERY ON TIME AS PROMISED, HELPFUL PERSONNEL, QUICK RESPONSE. I USED TO BUY FROM THE PREVIOUS WEBSITE OWNERS FOXTRON AND HAPPY FAMILY STORE BOUGHT THE WEBSITE AND SO FAR I'M VERY SATISFIED. HAVEN'T TRIED THE PRODUCT YET TO SEE IF IS THE SAME QUALITY I'VE BEEN BUYING FOR YEARS FROM THE PREVIOUS COMPANY.
ROBERTO O.

HFS were very efficient in dealing with our order which got stuck (or lost) in Montreal. They were responsive over the phone as well. We did get a replacement order in good time!