• HarryPotterShop

HarryPotterShop

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Overview

HarryPotterShop has a rating of 2.8 stars from 51 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HarryPotterShop most frequently mention customer service, credit card, and confirmation email problems. HarryPotterShop ranks 17th among Toys Store sites.

  • Service
    10
  • Value
    7
  • Shipping
    8
  • Returns
    3
  • Quality
    6
Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
0
Negative
2
5
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How would you rate HarryPotterShop?
Top Positive Review

“Order delivered quickly, quality is good”

Membership F.
5/15/24

I personaly had doubts about receiving the order because after I placed my order I saw there is no customer support contact number and usually websites that only have email contact forms are shady. I also read a lot of negative reviews about people not getting their orders but I personaly got it and pretty fast. I placed an order for a Personalised Hogwarts Acceptance Letteron 3rd of May and I got it on 15th of May (12 days) which was fast enough for me. I don't know if people ordered from different websites but the website I used was harrypottershop.co.uk The quality is good, the package had a sticker mentioning that it should not be bend so the carrier will know how to properly treat it even if it was only a letter. I usually don't write reviews but I always give credits where I should so I am writing this in case someone else is worried about their order. I can only speak on behalf of the letter regarding the quality. I will definitely order again in the future because my girlfriend is a big fan of Harry Potter.

Top Critical Review

“Returns”

Ilona N.
1/6/24

I ordered somethings for my niece as Christmas presents, she had recieved the same items. I'm trying to fill out a "contact us form" on harrypottershop.com. Why does it say my email is incorrect? How am i supposed to send my items back? There's no number either. This website is horrible.

Reviews (51)

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Reviews that mention popular keywords

customer service (11) order (32) credit card (7) 4 days (4) confirmation email (4)
Thumbnail of user joos4
Spain
1 review
2 helpful votes
  • Send Message
August 10th, 2021

At the end of 40 days of waiting my order, they say that ist no possibel to do shippment to Spain and no more explicatio.
Thanks harrypottershop

Tip for consumers:
If you live on Spain os not possibel

Service
Shipping

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From the business

Harry Potter Shop offers gifts from the wizarding world, including apparel, collectibles, accessories, and more at HarryPotterShop.com. Muggles and wizards welcome!

Company Representative

Thumbnail of user hollyi32
Holly I.

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