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    Haute24.com

Haute24.com

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Overview

Haute24.com has a rating of 2.4 stars from 90 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Haute24.com most frequently mention customer service problems. Haute24.com ranks 249th among Perfume sites.

  • Service
    44
  • Value
    43
  • Shipping
    40
  • Returns
    36
  • Quality
    40
Positive reviews (last 12 months): 16.7%
Positive
1
Neutral
0
Negative
5
View ratings trends
29
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How would you rate Haute24.com?
Top Positive Review

“Buy from readily available stock”

Remya A.
12/24/23

My advice would be to ask for a call and buy from their existing stock if you like anything from those. However attractive the offer seems if your money is going to be indefinitely stuck with them, there's no point. I had a call with a haute 24 executive and picked a bag that was not my first choice but was still fairly ok. I got a really good price and I did not have to worry if the product is gonna reach me. I had a friend at Pune pick up the bag that I saw and courier it to me.

Date of experience: 12/24/23
See positive reviews
Top Critical Review

“NO DELIVERY AND REFUND.”

Nish C.
1/13/24

I have been trying to reach them for my orders placed in May'23. Haven't received most of the products and the sales team only keeps promising refund which is never done and now they have stopped responding. The refund amount is over a Lakh.

Date of experience: 1/13/24
See critical reviews

Reviews (90)

Rating

Timeframe

Other

Thumbnail of user ashim
Michigan
1 review
4 helpful votes
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May 26th, 2020

Their prices are unbeatable. Other websites offer just at double price. Yes, it takes time but wait was worth <3 I have ordered 10+ things now :)

Date of experience: May 26, 2020

Thumbnail of user rowanm16
Ganesh P. – Haute24.com Rep

Thanks you so much

Thumbnail of user pritik15
India
1 review
0 helpful votes
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September 28th, 2022

Nice experience, I would highly recommend haute 24 for luxury shopping. Good product in promised time

Tip for consumers:
Check the haute deal. Those are super duper deals

Products used:
Bags

Service
Value
Shipping
Quality

Date of experience: September 28, 2022

Thumbnail of user rowanm16
Ganesh P. – Haute24.com Rep

Thank you for sharing your experience with haute24

Thumbnail of user ingridt23
India
1 review
2 helpful votes
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June 3rd, 2020

Found all my favorite brands here which made shopping really easy & most important at a great price too! So in short haute deal!

Date of experience: June 3, 2020

Thumbnail of user rowanm16
Ganesh P. – Haute24.com Rep

Thanks so much for sharing your experience with us

Thumbnail of user lorrainet84
India
1 review
2 helpful votes
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June 3rd, 2020

Loved the amazingly, wide range of my favorite brands! An Awesome shopping experience@ great prices!

Date of experience: June 3, 2020

Thumbnail of user rowanm16
Ganesh P. – Haute24.com Rep

Thank you so much for your 5-star review

Thumbnail of user akshitak3
India
1 review
0 helpful votes
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May 12th, 2022

I just loved the product and also it got delivered before the time of delivery i am very happy with the services …. Thanks haute24

Date of experience: May 12, 2022

Thumbnail of user rowanm16
Ganesh P. – Haute24.com Rep

Thanks you very much

Thumbnail of user lakshayr1
India
1 review
1 helpful vote
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May 13th, 2022

Haute24.com is an amazing website where they provide all the authentic products at an amazing Price.

Products used:
Bag

Service
Value
Shipping
Returns
Quality

Date of experience: May 13, 2022

Thumbnail of user rowanm16
Ganesh P. – Haute24.com Rep

Thank you for sharing your experience with haute24

Thumbnail of user poojad33
India
1 review
0 helpful votes
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May 2nd, 2022

I have ordered two bags from haute24, and it was perfect. The quality is perfect and it was delivered on time.

Products used:
Bags

Service
Value
Shipping
Returns
Quality

Date of experience: May 2, 2022

Thumbnail of user rowanm16
Ganesh P. – Haute24.com Rep

Thank you so much for the positive rating

Thumbnail of user za19
India
1 review
2 helpful votes
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October 26th, 2021

Most useless customer service with no sense of reponsibility. Keep telling me some nonsenese that my order is stuck in customs.

Tip for consumers:
order on cod

Service
Value
Shipping
Returns
Quality

Date of experience: October 26, 2021

Thumbnail of user rowanm16
Ganesh P. – Haute24.com Rep

Hi, We’re sorry for the inconvenience caused. We hope that we were able to resolve your issue. Please contact us at info@haute24.com if you have any other concerns.

Thumbnail of user ishak4
India
1 review
14 helpful votes
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October 26th, 2023
• Updated review

Had placed an order 4 mnths bak n still waitin fr it.these pple dnt evn reply to their clients.o hv bn calling dem.msgn dem.dey jst dont respond at all.cheaters

Date of experience: October 26, 2023

Worst customer service
February 6th, 2021
• Previous review

Mr tynan is d most ill mannerd representative
Each person on the floor has a different answer to d same question
No update about d delay in d delivery of order. N wen asked about same dr is no response fr dr end n if dr is any it is rly rude n unacceptable
M stil waiting fr my order to be delivered after repeated msgs frm my end

Service
Shipping

Date of experience: February 6, 2021

Thumbnail of user nehaa32
India
1 review
2 helpful votes
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June 12th, 2020

Authentic Affordable Luxury, You can definately Trust Everything they sell. Some of the Best Prices In India!

Date of experience: June 10, 2020

Thumbnail of user rowanm16
Ganesh P. – Haute24.com Rep

Thanks so much for sharing your experience with us

Thumbnail of user simrank53
India
1 review
0 helpful votes
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May 25th, 2022
Verified purchase

I have purchased so many thing every time I receive good quality product

Date of experience: May 25, 2022

Thumbnail of user rowanm16
Ganesh P. – Haute24.com Rep

Thank you so much for leave us a 5-star review

Thumbnail of user crystalm289
India
1 review
2 helpful votes
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May 27th, 2020

Very good products authentic and good service I recommend others to shop these products also...

Date of experience: May 27, 2020

Thumbnail of user rowanm16
Ganesh P. – Haute24.com Rep

Thank you so much for sharing your experience

Thumbnail of user ishikac1
India
1 review
0 helpful votes
  • Send Message
December 2nd, 2022
Verified purchase

Delay in response, and in delivery.
Noone replies on time

Date of experience: December 2, 2022

Thumbnail of user rowanm16
Ganesh P. – Haute24.com Rep

We’re sorry for the inconvenience caused. Hope you liked the product. Please contact us at info@haute24.com if you have any other concerns.

Thumbnail of user shilpaj14
India
1 review
0 helpful votes
  • Send Message
September 27th, 2022
Verified purchase

Excellent products and Very good sales people around to help you make your right choice.

Date of experience: September 27, 2022

Thumbnail of user rowanm16
Ganesh P. – Haute24.com Rep

Thank you for sharing your experience with haute24

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From the business

At HAUTE24 we are committed to bringing the best of US & Europe luxury products and sales to the global audiences. Our mission is to make the US & Europe flash sales instantly available to the entire world. We believe in making authenticity and pricing transparent. Create a hassle-free shopping experience by extending US & Europe policies of returns and warranties to the global shoppers.

Virtual Mall for Global Shoppers - Video Shop from 100s of US and Euro Luxury Retailers from your home. First Virtual Shopping platform for South East Asia and Middle East. More than 35,000 Global customers, more than 100,000 Luxury Goods delivered.

Company Representative

Thumbnail of user rowanm16
Ganesh P.
Customer Service

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