Hawalili.co

I ordered 3 shirts back in May. Only two have shown up... and that took forever. The third one is missing somewhere, and they refuse to either reship the shirt or refund my money. Every time I've emailed them, they tell me it's on it's way back to the shippers warehouse, with no plan on getting the shirt delivered to me. They tell me they can't refund or reship until the original shows up at the warehouse. Total BS. I tried to upload an image of our email conversation, but this site won't let me.

I expected better quality control and customer service even at $19 to $30 per shirt. I ordered several shirts from Hawalili last fall (2020). I was pleased with them because they were great designs and better quality than I expected given the price. I put in another order in June 2021 for quite a few shirts. I just received them and the sizes are all over the place. Only one is actually the Large I ordered. 2 of the shirts are more M/L despite being labeled L. And one of them is actually a small even though it's also labeled an L.

What really irritates me is that Hawalili's return policy requires me to pay shipping. So, practically, I've ended up with one wearable shirt for $125. It might turn out to be somewhat less if I get any refund back if I got thru the hassle of returning them at my expense. I'll probably just give the shirts to some kids I know and lesson learned.