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The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.
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Appreciate the discounts! Thanks for user friendly system to place order!
Appreciate the discounts! Thanks for user friendly system to place order!
Great Shirts, good price, good quality. Will definately buy some more.
Shipping charge is quite high! Ditto that! I wonder what your actual cost really is.
Good look'n shirts! However, out of the 6 shirts I bought, 2 shirts are too short. I might be able to wear them with an under shirt and unbuttoned. Very disappointed that even though all shirts have a 3x label they are not all the same size
Fun shirts that look terrific. Great website and payment process. I'm advancing 5 stars on the faith I actually get my shirts and they will be excellent quality. Crossing fingers.
It was challenging to pay and the proof will be in the quality and delivery of my order - so ask again later.
So, I was pleasantly surprised by the quality and time it took to get my order. One of the shirts was a gift and I was worried it wouldn't make it in time, but it did. So very positive experience.
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
Sometimes payment failure may be caused by network problems, incorrect address, refused transaction, declined by bank or the risk prevention mechanism of your card issuer. We recommend you to try multiple times, try to change to another card, or pay with the PayPal balance.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Shipping took way too long, items were shipped separate and sizes didn't match.
Good quality products. I liked the pattern and the choices of clothing.
Had an issue with my credit card... but calling them, it was taken care of & the order placed.
Had an issue with my credit card... but calling them, it was taken care of & the order placed.
Love the shirt - absolutely stunning - very unique! Quick delivery as well.
10 out of 11 items were great - 1 single item was delivered separately and not to the quality of the others. I am please with the purchase and will be back,
Shorts were not sized properly, way bigger that should have been
I found that you have very nice short sleeves shirts for the summer, and I like the wild designs that you have also.
There was a slight size difference between the two shirts but love them both
Shopping and ordering has been easy! Good service, good designs and pretty good quality.
Shopping and ordering has been easy!
Very fast and easy. Great styles to choose from. Good shirts.
The ordering process was super easy and the price was right. The quality is a bit suspect and the size of the XL runs small. I typically wear an XL and should have ordered an XXL.
Super easy to order. Looking forward to getting my shirt.
The clothes are very poor quality! I will never ever purchase anything else from this store.
Shopping experience was easy - smooth sailing. T-shirt material and style is nice.
Sizes were small so need to return or repurchase.
Shopping experience was easy - smooth sailing.
Answer: Hawalili clearly hired rejects from the DMV... no help, no answers, no concern. They don't know and don't care. Actual the DMV looks like a model of efficiency compared to Hawalili.
Answer: Thanks for your inquiry. The default currency displayed on our website is USD. You can switch it to another currency by clicking the $ in the upper right corner. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Answer: BAD COMPANY! I think they are a scam as well. Got small instead of large shirts, that were labeled Large. Tried to return them and never got a return label from them. The scam is they offer 15,20, and then finally 25% cash back if you keep them because you are faced with international shipping fees, possible custom charges and many weeks without knowing if you will get your money back. First file a dispute with your credit card company and then the BBB. Help the next poor bait and switch victim.
Answer: Sorry for the inconvenience. But we cannot find your order with this email address, could you please send us more information ( name or phone number used on the order)? You can send these to service@hawalili.com, then we can check it for you.
Answer: Dear Customer, Could you tell us your order number for checking? If you have any questions for your order, please contact service@hawalili.com or online chat for checking.
Answer: I'm 6'3" and 265.3XL fits with room to spare. I wash all my clothes before wearing and these held up well with warm water and tumble dry. They do wrinkle easily, but the designs override any complaint there. I haven't tried ironing yet. I'm assuming very,very low heat.
Answer: You MUST follow the sizing guide provided in the item listing; according to their guide, I wear anyhing from a Medium to an 2X Large!
Answer: Hi Ken P. Welcome to Hawalili, Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Therefore, you can expect to receive in 13-25 business days. Regarding the delivery time, you can learn more about our shipping policy here Https :// www.hawalili. Com/information/Shipping%20%26%20Delivery We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online. Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: Hi mahadhevan p. Welcome to hawalili, For more information, please check: Https :// www.hawalili. Com/information/Return%20Policy If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Thank you for your feedback. Shipping cost of your order depends on the shipping distance and weight of the packages. We also provide free shipping service for orders reaching a certain amount, for now it`s $79 after discounts (excluding pre sale items and final sale items).
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!