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Over time & different orders, I must say that the individuals who keep the web site working well are very helpful & professional yet kind. I was not too happy with my last order. I felt that the quality was not quite right, but it has personality though. Overall, the quality is also much better than stated more times than not. Highly recommended.
I bought an Elixir Water Bottle for more than I should have, but ONLY because it came with warranty. My bottle broke in the holder while in a park. I couldn't carry the broken bottle around with me in a park, so I discarded it. There were sharp pieces everywhere. Too dangerous. I emailed them the next day and they told me tough luck, I should've read the warranty sheet. They said I have to keep the bottle and send it back... WTF? I'm not trying to hurt myself or anyone else for your warranty crook! So I'm out of $50. Terrible customer service and I will never support this store again. I'm actually going to warn my customers as well. It's funny how people trust these people's energy on their products. I'm good! I need good energy touching my items.
Tip for consumers:
Be prepared to lose money.
Products used:
Water bottle
This company gives you the option of ordering larger-sized tumbled stones at a higher price on its website. I placed an order for three different types of larger stones that were described as having an average size of 1"-1.5". When I received the stones, they were the size of pebbles, and certainly not within the parameters of the size category I ordered. I ended up sending back most of the stones. The girl who answers the phone, Becky? Is snooty and rude, and it wasn't until I told her that I intended to dispute the charge that she reimbursed my return shipping costs. Since that time, I have ordered from two other online stores that sell tumbled stones, and the stones were exactly as described, especially the size description. I would not recommend this online store to anyone. At first, you'll think the prices are reasonable until you see the quality and size of the stones, then you'll wish you had shopped elsewhere.
Buyer Beware... Placed an order online thru Facebook. They sent me a tracking number that said the shipping Label had been CANCELLED. They took the money from my bank account. Upon notifying them of this error, they stated they would reship the next day priority mail. They did NOT reship as they said they would. As of today, I don't have the order or a refund. They took my money and haven't satisfied the order. BUYER BEWARE
I tried to place an order using a gift voucher and they deleted the order the gift voucher is now useless and they seem to have blocked my ip so im sharing the gift voucher location
Healingcrystals. Com/images/voucher_images/
I love them so so much. They get my order out to me quickly, and they usually send little extra gifts for you. Highly recommended.
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Healing Crystals is dedicated to "Promoting Education and the Use of Crystals to Support Healing". Healing Crystals was founded in 2004 and supports Foundation for Balance and Harmony, a 501c(3) non-profit corporation dedicated to "Healing the Plane...
Hi Tristan,
You placed an order using gift vouchers stolen from a directory that was temporarily public during programming maintenance. As discussed with you via private email, we were not and continue to not be under any obligation to fulfill the order you placed using the stolen vouchers, just as we were not under any obligation to fulfill any of the previous fraudulent orders you have attempted to place with our company. There is no way we could have "ripped you off", seeing as you have never spent any money with our company, only attempted to place fraudulent orders. Your IP address has been blocked from our servers and you have been blacklisted from our website.
We welcome any current or prospective customers with questions or concerns about these circumstances to contact us any time and we will be happy to work with them to provide reassurance and peace of mind regarding our company.